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Assisted living / New York / Syracuse

Crossroads

120 Gifford St, Syracuse, NY 13202 · Onondaga County · (315) 701-3894

Adult home · licensed for 59 residents · Licensed since 1984 · Operator: Rescue Mission Alliance of Syracuse New York, Inc.

10inspections, 2022 to 2026
8violations cited, 2022 to 2026
0enforcement actions
59licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 520-E-088 · See the state record

The record in brief

Crossroads is an adult home, one of the two kinds of adult care facility New York licenses, with 59 beds on its operating certificate.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 8 violations from 10 inspections; the latest report was issued on January 14, 2026.

The state lists no enforcement actions against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 8 violations resulted from 10 inspections of this facility from April 1, 2022 through March 31, 2026, including 8 inspections resulting in no violations."

January 14, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 10, 2025Relicensure, Complaint, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
June 18, 2025Relicensure, Complaint Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Requirements before submitting a request for
    18 NYCRR 402.5(c)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (1) (iv)
  3. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  4. §
    Environmental standards
    18 NYCRR 487.11 (h) (11)
June 16, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 27, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 9, 2024Relicensure, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
January 30, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 30, 2023Relicensure Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Resident funds and valuables
    18 NYCRR 487.6 (f) (1)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  3. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  4. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
May 10, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 8, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

No assisted living, enhanced or special needs certification is on this home's certificate in the state file.

Crossroads has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

Crossroads is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.rmsyr.org

Who runs it

Operator in the state file: Rescue Mission Alliance of Syracuse New York, Inc. (a not-for-profit corporation).

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Crossroads licensed?
New York's Department of Health lists it as licensed, certificate 520-E-088, adult home, since September 12, 1984 (state data as of October 8, 2026).
How many residents can Crossroads care for?
Its licence is for 59 residents.
Has Crossroads had violations?
8 violations from 10 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Crossroads offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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