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Assisted living / California / Stockton

Crystal Creek Senior Living

2435 Wagner Heights Road, Stockton, CA 95209 · San Joaquin County · (209) 477-5353

Residential care facility for the elderly (RCFE) · licensed for 80 residents · Licensed since 2025 · Licensee: Narragansett Bay Holdings, LLC

32state visits on file
3Type A citations
5Type B citations
6 of 48complaint allegations substantiated
80licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 392701576 · See the state record

The record in brief

California's licensing agency has 32 visits to Crystal Creek Senior Living on file since June 2025: 1 inspection, 26 complaint visits and 5 other visits. The most recent was on August 27, 2026.

Those visits led to 3 Type A citations and 5 Type B citations (the state's two levels of deficiency), 8 cited regulation sections in all.

The state looked into 22 complaints covering 48 allegations: 6 substantiated, 0 inconclusive, 39 unsubstantiated and 3 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections100
Complaint visits2615
Other visits520
All visits3235

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited8 citations
  1. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: April 23, 2026
  2. §
    Title 22 section 87307(e)(1)
    Plan of correction date in the file: January 30, 2026
  3. §
    Title 22 section 87411(a)
    Plan of correction date in the file: December 16, 2025
  4. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: June 3, 2026
  5. §
    Title 22 section 87555(b)(7)
    Plan of correction date in the file: May 15, 2026
  6. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: March 25, 2026
  7. §
    Title 22 section 87307(a)(3)
    Plan of correction date in the file: January 28, 2026
  8. §
    Title 22 section 87205(a)
    Plan of correction date in the file: September 22, 2025

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 392701576).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 15, 2026000100
July 20, 2026005000
July 20, 2026003000
June 15, 2026001000
June 15, 2026001000
May 26, 2026101001
May 19, 2026002000
May 19, 2026102001
May 12, 2026001000
May 8, 2026100010
April 13, 2026108001
April 13, 2026002000
February 11, 2026002000
February 2, 2026100001
February 2, 2026000100
February 2, 2026001000
December 24, 2025001000
December 24, 2025004000
December 9, 2025004000
November 20, 2025000100
September 22, 2025100001
August 27, 2025001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Crystal Creek Senior Living has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Narragansett Bay Holdings, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Crystal Creek Senior Living licensed?
California's Department of Social Services lists it as licensed, facility 392701576, residential care facility for the elderly (rcfe), since August 1, 2025 (state data as of October 8, 2026).
How many residents can Crystal Creek Senior Living care for?
Its licence is for 80 residents.
Has Crystal Creek Senior Living been cited by the state?
The state file lists 3 Type As and 5 Type Bs citation counts across 32 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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