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Assisted living / California / Stockton

Delta at the Portside

1950 E Sonora Street, Stockton, CA 95205 · San Joaquin County · (209) 689-3180

Residential care facility for the elderly (RCFE) · licensed for 66 residents · On probation since 2020 · Licensee: Ever Well Health Systems LLC

Licence on probation (state file)
51state visits on file
9Type A citations
17Type B citations
6 of 36complaint allegations substantiated
66licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 392700885 · See the state record

The record in brief

California's licensing agency has 51 visits to Delta at the Portside on file since October 2021: 5 inspections, 23 complaint visits and 23 other visits. The most recent was on September 2, 2026.

Those visits led to 9 Type A citations and 17 Type B citations (the state's two levels of deficiency), 29 cited regulation sections in all.

The state looked into 18 complaints covering 36 allegations: 6 substantiated, 0 inconclusive, 27 unsubstantiated and 3 unfounded.

The licence status in the state file is "on probation".

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits2314
Other visits23813
All visits51917

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited29 citations
  1. §
    Title 22 section 87465(a)(6)
  2. §
    Title 22 section 87411(a)
  3. §
    Title 22 section 87465(h)(5
  4. §
    section 6a-f)
  5. §
    Title 22 section 87203
  6. §
    Title 22 section 87309(a)
  7. §
    Title 22 section 87755(c)
  8. §
    Title 22 section 87755(c)
  9. §
    Title 22 section 87202(a)
  10. §
    Title 22 section 87465(a)(4)
  11. §
    Title 22 section 87468.1(a)(3)
  12. §
    Title 22 section 87465(I)
  13. §
    Title 22 section 87468.1(a)(1)
  14. §
    Title 22 section 87468.1(a)(12)
  15. §
    Title 22 section 87307(3)
  16. §
    Title 22 section 87465(b)
  17. §
    Title 22 section 87555(b)(17
  18. §
    section 28
  19. §
    section 29)
  20. §
    Title 22 section 87464(f)
  21. §
    Title 22 section 87211(a)(1)(D)
  22. §
    Title 22 section 87303(a)(1)
  23. §
    Title 22 section 87411(f)
  24. §
    Health and Safety Code section 1569.60(a)
  25. §
    Title 22 section 87405(d)(2)
  26. §
    Title 22 section 87463(c)
  27. §
    Title 22 section 87555(b)(8)
  28. §
    Title 22 section 87405(a)
  29. §
    Title 22 section 85072(b)(3)

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 392700885).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
March 20, 2026100000
February 25, 2026001000
February 4, 2026001100
November 21, 2025003000
October 31, 2025002000
June 5, 2025102010
June 5, 2025102001
April 28, 2025002000
January 24, 2025002000
March 25, 2024100101
March 8, 2024001000
February 19, 2024101001
August 14, 2023003000
August 3, 2023004000
August 1, 2023002000
June 8, 2022100001
May 16, 2022001000
November 30, 2021000100

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Delta at the Portside has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Ever Well Health Systems LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Delta at the Portside licensed?
California's Department of Social Services lists it as on probation, facility 392700885, residential care facility for the elderly (rcfe), since November 30, 2020 (state data as of October 8, 2026).
How many residents can Delta at the Portside care for?
Its licence is for 66 residents.
Has Delta at the Portside been cited by the state?
The state file lists 9 Type As and 17 Type Bs citation counts across 51 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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