Find a nursing home

Assisted living / California / Burbank

Evergreen Retirement

225 North Evergreen Street, Burbank, CA 91505 · Los Angeles County · (818) 843-8268

Residential care facility for the elderly (RCFE) · licensed for 99 residents · Licensed since 2017 · Licensee: 225 N Evergreen St. Inc

57state visits on file
6Type A citations
11Type B citations
8 of 85complaint allegations substantiated
99licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 197609022 · See the state record

The record in brief

California's licensing agency has 57 visits to Evergreen Retirement on file since December 2021: 4 inspections, 50 complaint visits and 3 other visits. The most recent was on September 29, 2026.

Those visits led to 6 Type A citations and 11 Type B citations (the state's two levels of deficiency), 17 cited regulation sections in all.

The state looked into 40 complaints covering 85 allegations: 8 substantiated, 0 inconclusive, 75 unsubstantiated and 2 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits5047
Other visits324
All visits57611

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited17 citations
  1. §
    Title 22 section 87465(c)(2)
    Plan of correction date in the file: December 20, 2025
  2. §
    Title 22 section 87463(a)(3)
    Plan of correction date in the file: September 4, 2024
  3. §
    Title 22 section 87465(g)
    Plan of correction date in the file: March 9, 2024
  4. §
    Title 22 section 87309(a)
    Plan of correction date in the file: February 17, 2023
  5. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: June 16, 2022
  6. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: June 9, 2022
  7. §
    section 03/23/2026
    Plan of correction date in the file: March 23, 2026
  8. §
    Title 22 section 87303(a)
    Plan of correction date in the file: September 3, 2025
  9. §
    Title 22 section 87303(b)
    Plan of correction date in the file: August 14, 2025
  10. §
    Title 22 section 87218(1)
    Plan of correction date in the file: August 14, 2025
  11. §
    Title 22 section 87405(d)(2)
    Plan of correction date in the file: March 18, 2025
  12. §
    Title 22 section 87303(a)
    Plan of correction date in the file: October 18, 2023
  13. §
    Title 22 section 80076(a)(17)
    Plan of correction date in the file: October 18, 2023
  14. §
    Title 22 section 87466
    Plan of correction date in the file: July 13, 2026
  15. §
    Title 22 section 87303(a)
    Plan of correction date in the file: June 30, 2022
  16. §
    Title 22 section 87303(e)(6)
    Plan of correction date in the file: June 30, 2022
  17. §
    Title 22 section 87307(d)(6)
    Plan of correction date in the file: June 9, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 197609022).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 23, 2026001000
September 18, 2026000200
September 15, 2026002000
August 24, 2026001000
July 31, 2026306003
July 14, 2026004000
July 3, 2026002001
May 15, 2026001000
April 23, 2026001000
April 3, 2026100001
March 20, 2026002000
March 9, 2026002000
January 23, 2026002000
December 30, 2025100010
December 26, 2025001000
November 26, 2025002000
November 12, 2025004000
September 23, 2025001000
May 30, 2025001000
April 17, 2025001000
December 13, 2024004000
December 11, 2024001000
September 10, 2024106020
May 24, 2024003000
May 22, 2024002000
May 21, 2024001000
May 15, 2024002000
May 10, 2024001000
May 10, 2024004000
May 6, 2024001000
May 6, 2024003000
February 13, 2024001000
January 25, 2024101002
October 27, 2023100010
August 22, 2023001000
August 8, 2023002000
June 5, 2023002000
April 25, 2023001000
October 6, 2022002000
June 30, 2022003000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Evergreen Retirement has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: 225 N Evergreen St. Inc.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Evergreen Retirement licensed?
California's Department of Social Services lists it as licensed, licence 197609022, residential care facility for the elderly (rcfe), since June 19, 2017 (state file as of October 8, 2026).
How many residents can Evergreen Retirement care for?
Its licence is for 99 residents.
Has Evergreen Retirement been cited by the state?
The state file lists 6 Type As and 11 Type Bs citation counts across 57 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
Find a nursing home Read an inspection