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Assisted living / New York / Ransomville

Heritage Manor of Ransomville Assisted Living Program

3509 Ransomville Rd, Ransomville, NY 14131 · Niagara County · (716) 791-4211

Adult home · licensed for 142 residents · Licensed since 1986 · Operator: Heritage Ransomville Management LLC

Assisted Living Residence (ALR): 45 bedsSpecial Needs Assisted Living Residence (SNALR): 23 bedsAssisted Living Program (ALP): 97 beds
25inspections, 2022 to 2026
55violations cited, 2022 to 2026
1enforcement actions
142licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 500-F-099 · See the state record

The record in brief

Heritage Manor of Ransomville Assisted Living Program is an adult home, one of the two kinds of adult care facility New York licenses, with 142 beds on its operating certificate, including 45 ALR, 23 SNALR, 97 ALP.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 55 violations from 25 inspections; the latest report was issued on February 4, 2026.

The state lists 1 enforcement action against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 55 violations resulted from 25 inspections of this facility from April 1, 2022 through March 31, 2026, including 13 inspections resulting in no violations."

February 4, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 29, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 7, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 22, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 14, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident funds and valuables
    18 NYCRR 487.6 (a) (2)
  2. §
    Resident funds and valuables
    18 NYCRR 487.6 (c) (3)
September 24, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 4, 2025Complaint Survey · 6 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (m)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (1) (iii)
  3. §
    Resident services
    18 NYCRR 487.7 (d) (11)
  4. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  5. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  6. §
    Admission and retention standards
    18 NYCRR 494.4 (a)
August 18, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 31, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 31, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 30, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 9, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (m)
  2. §
    Resident protections
    18 NYCRR 487.5 (a) (3) (xi)
June 2, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident protections
    18 NYCRR 487.5 (a) (3) (xi)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (11)
June 2, 2025Relicensure, Complaint Survey · 25 violations · Plan/Notice of Correction Under Review
  1. §
    Operating certificates
    18 NYCRR 485.5 (g)
  2. §
    Admission standards
    18 NYCRR 487.4 (a)
  3. §
    Admission standards
    18 NYCRR 487.4 (h)(1)
  4. §
    Admission standards
    18 NYCRR 487.4 (i)
  5. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
  6. §
    Resident services
    18 NYCRR 487.7 (d) (11)
  7. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  8. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  9. §
    Resident services
    18 NYCRR 487.7 (f) (8)
  10. §
    Food service
    18 NYCRR 487.8 (e) (1)
  11. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  12. §
    Environmental standards
    18 NYCRR 487.11 (f) (8)
  13. §
    Environmental standards
    18 NYCRR 487.11 (f) (12)
  14. §
    Environmental standards
    18 NYCRR 487.11 (f) (14-15)
  15. §
    Environmental standards
    18 NYCRR 487.11 (f) (17)
  16. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  17. §
    Environmental standards
    18 NYCRR 487.11 (g)
  18. §
    Environmental standards
    18 NYCRR 487.11 (h) (11)
  19. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  20. §
    Environmental standards
    18 NYCRR 487.11 (k) (4)
  21. §
    Environmental standards
    18 NYCRR 487.11 (k) (13)
  22. §
    Environmental standards
    18 NYCRR 487.11 (l) (13)
  23. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  24. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
  25. §
    Admission and retention standards
    18 NYCRR 494.4 (c)
October 7, 2024Complaint Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (b) (1-2)
  2. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  3. §
    Environmental standards
    18 NYCRR 487.11 (g)
  4. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
April 15, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (b) (1-2)
April 12, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (11)
October 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 6, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 16, 2023Relicensure, Complaint Survey · 9 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Admission standards
    18 NYCRR 487.4 (a)
  3. §
    Resident services
    18 NYCRR 487.7 (d) (1) (v)
  4. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  5. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  6. §
    Resident services
    18 NYCRR 487.7 (f) (8)
  7. §
    Environmental standards
    18 NYCRR 487.11 (h) (5)
  8. §
    Environmental standards
    18 NYCRR 487.11 (h) (11)
  9. §
    Admission and retention standards
    18 NYCRR 494.4 (k)
August 15, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission and retention standards
    18 NYCRR 494.4 (k)
July 8, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 8, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (v)
July 8, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 19, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Transitional adult homes
    18 NYCRR 487.13 (c)

Enforcement actions

  • September 25, 2025: Stipulation & Order #: ACF-25-060

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)45August 2026
Special Needs Assisted Living Residence (SNALR)23August 2026
Assisted Living Program (ALP)97August 2021

Heritage Manor of Ransomville Assisted Living Program is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

The Department of Health had not posted a Consumer Summary with starting rent for Heritage Manor of Ransomville Assisted Living Program when we read its quality page. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.ransomvillemanor.com

Who runs it

Operator in the state file: Heritage Ransomville Management LLC.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Heritage Manor of Ransomville Assisted Living Program licensed?
New York's Department of Health lists it as licensed, certificate 500-F-099, adult home, since June 12, 1986 (state data as of October 8, 2026).
How many residents can Heritage Manor of Ransomville Assisted Living Program care for?
Its licence is for 142 residents.
Has Heritage Manor of Ransomville Assisted Living Program had violations?
55 violations from 25 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Heritage Manor of Ransomville Assisted Living Program offer memory care?
Its operating certificate includes 23 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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