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Assisted living / California / Bay Point

New Rivershore Care Home

Bay Point, CA 94565 · Contra Costa County · (925) 458-4321

Residential care facility for the elderly (RCFE) · licensed for 6 residents · Licensed since 1996

A small home: 6 residents or fewer
9state visits on file
7Type A citations
20Type B citations
1 of 1complaint allegations substantiated
6licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 075600075 · See the state record

The record in brief

California's licensing agency has 9 visits to New Rivershore Care Home on file since June 2022: 5 inspections, 1 complaint visit and 3 other visits. The most recent was on July 3, 2026.

Those visits led to 7 Type A citations and 20 Type B citations (the state's two levels of deficiency), 27 cited regulation sections in all.

The state looked into 1 complaint covering 1 allegation: 1 substantiated, 0 inconclusive, 0 unsubstantiated and 0 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits110
Other visits3620
All visits9720

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited27 citations
  1. §
    Title 22 section 87224(a)
    Plan of correction date in the file: September 28, 2024
  2. §
    Title 22 section 87309(a)
    Plan of correction date in the file: May 28, 2025
  3. §
    Title 22 section 87705(f)(1)
    Plan of correction date in the file: May 23, 2023
  4. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: May 23, 2023
  5. §
    Title 22 section 87211(a)(2)
    Plan of correction date in the file: June 16, 2022
  6. §
    Title 22 section 87455(b)(8)
    Plan of correction date in the file: June 16, 2022
  7. §
    Title 22 section 87705(f)(1)
    Plan of correction date in the file: June 16, 2022
  8. §
    Title 22 section 87307(d)(6)
    Plan of correction date in the file: July 10, 2026
  9. §
    Title 22 section 87555(b)(21)
    Plan of correction date in the file: July 10, 2026
  10. §
    Title 22 section 87463(a)
    Plan of correction date in the file: July 10, 2026
  11. §
    Title 22 section 87608(a)(3)
    Plan of correction date in the file: July 10, 2026
  12. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 3, 2025
  13. §
    Title 22 section 87633(b)
    Plan of correction date in the file: June 3, 2025
  14. §
    Title 22 section 87506(a)
    Plan of correction date in the file: June 3, 2025
  15. §
    Title 22 section 87555(b)(21)
    Plan of correction date in the file: June 3, 2025
  16. §
    Title 22 section 87303(d)(6)
    Plan of correction date in the file: June 3, 2025
  17. §
    Title 22 section 87303(c)
    Plan of correction date in the file: June 3, 2025
  18. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: June 27, 2024
  19. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: May 30, 2023
  20. §
    Title 22 section 87458(a)
    Plan of correction date in the file: June 5, 2023
  21. §
    Title 22 section 87463(c)
    Plan of correction date in the file: May 30, 2023
  22. §
    Title 22 section 87555(b)(29)
    Plan of correction date in the file: May 30, 2023
  23. §
    Title 22 section 87307(d)(6)
    Plan of correction date in the file: May 30, 2023
  24. §
    Title 22 section 87208(b)
    Plan of correction date in the file: June 29, 2022
  25. §
    Title 22 section 87506(a)
    Plan of correction date in the file: June 22, 2022
  26. §
    Title 22 section 87608(a)(3)
    Plan of correction date in the file: June 22, 2022
  27. §
    Title 22 section 87303(a)
    Plan of correction date in the file: June 22, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 075600075).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 25, 2024100010

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and New Rivershore Care Home has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

Distances for this home are from the centre of its ZIP code, not its street address.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is New Rivershore Care Home licensed?
California's Department of Social Services lists it as licensed, facility 075600075, residential care facility for the elderly (rcfe), since June 26, 1996 (state data as of October 8, 2026).
How many residents can New Rivershore Care Home care for?
Its licence is for 6 residents.
Has New Rivershore Care Home been cited by the state?
The state file lists 7 Type As and 20 Type Bs citation counts across 9 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • This home has 6 or fewer beds, so it is often in a private house. We show its city and ZIP code only; the state's own search lists the full address.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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