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Assisted living / New York / Auburn

North Brook Heights Home for Adults

170 Murray St, Auburn, NY 13021 · Cayuga County · (315) 253-2755

Adult home · licensed for 178 residents · Licensed since 1988 · Operator: North Brook Heights Home For Adults, Inc.

Assisted Living Program (ALP): 101 beds
43inspections, 2022 to 2026
29violations cited, 2022 to 2026
1enforcement actions
178licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 050-F-022 · See the state record

The record in brief

North Brook Heights Home for Adults is an adult home, one of the two kinds of adult care facility New York licenses, with 178 beds on its operating certificate, including 101 ALP.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 29 violations from 43 inspections; the latest report was issued on December 15, 2025.

The state lists 1 enforcement action against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 29 violations resulted from 43 inspections of this facility from April 1, 2022 through March 31, 2026, including 28 inspections resulting in no violations."

December 15, 2025Relicensure, Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident protections
    18 NYCRR 487.5 (a) (3) (i)
  2. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
November 5, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 21, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 3, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 12, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 487.10 (e) (1) (i)
August 11, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 30, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 7, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 7, 2025Relicensure, Complaint, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
June 26, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident protections
    18 NYCRR 487.5 (f) (10-11)
June 24, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
March 25, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 20, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 31, 2025Relicensure, Complaint Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (11) (iii)
  3. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  4. §
    Environmental standards
    18 NYCRR 487.11 (b) (1-2)
December 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 15, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 11, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
September 3, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 19, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2024Relicensure, Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
June 7, 2024Relicensure, Complaint, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
May 3, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 7, 2024Relicensure, Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Resident protections
    18 NYCRR 487.5 (d) (1)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  3. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
January 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 19, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 18, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Contracts
    18 NYCRR 485.10 (a) (5)
November 29, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 12, 2023Relicensure, Follow-up Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Inspection
    18 NYCRR 486.2 (j) (1-2)
  2. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
June 8, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 31, 2023Relicensure Survey · 5 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Food service
    18 NYCRR 487.8 (d) (1-2)
  3. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  4. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  5. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
January 26, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 26, 2023Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  3. §
    Personnel
    18 NYCRR 487.9 (a) (3)
January 25, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 25, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 25, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
January 25, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
January 24, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 19, 2022Other Survey · 1 violation ·
  1. §
    Transitional adult homes
    18 NYCRR 487.13 (c)

Enforcement actions

  • April 18, 2024: Stipulation & Order #: ACF-24-005

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Program (ALP)101March 2022

North Brook Heights Home for Adults has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

North Brook Heights Home for Adults is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.northbrookheights.com

Who runs it

Operator in the state file: North Brook Heights Home For Adults, Inc..

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is North Brook Heights Home for Adults licensed?
New York's Department of Health lists it as licensed, certificate 050-F-022, adult home, since February 3, 1988 (state data as of October 8, 2026).
How many residents can North Brook Heights Home for Adults care for?
Its licence is for 178 residents.
Has North Brook Heights Home for Adults had violations?
29 violations from 43 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does North Brook Heights Home for Adults offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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