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Assisted living / California / Long Beach

Palmcrest Grand Residence

3503 Cedar Avenue, Long Beach, CA 90807 · Los Angeles County · (562) 595-4551

Residential care facility for the elderly (RCFE) · licensed for 262 residents · Licensed since 2016 · Licensee: Palmcrest Grand Home Assisted Living, LLC

90state visits on file
9Type A citations
23Type B citations
25 of 158complaint allegations substantiated
262licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 198602069 · See the state record

The record in brief

California's licensing agency has 90 visits to Palmcrest Grand Residence on file since April 2021: 5 inspections, 78 complaint visits and 7 other visits. The most recent was on September 9, 2026.

Those visits led to 9 Type A citations and 23 Type B citations (the state's two levels of deficiency), 33 cited regulation sections in all.

The state looked into 66 complaints covering 158 allegations: 25 substantiated, 0 inconclusive, 132 unsubstantiated and 1 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits78817
Other visits716
All visits90923

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited33 citations
  1. §
    Title 22 section 87608(a)(5)
    Plan of correction date in the file: April 10, 2026
  2. §
    Title 22 section 87608(a)(5)
    Plan of correction date in the file: April 9, 2026
  3. §
    Title 22 section 87466
    Plan of correction date in the file: February 23, 2026
  4. §
    Title 22 section 87463(c)
    Plan of correction date in the file: March 1, 2024
  5. §
    Title 22 section 87705(C)(5)(A)
    Plan of correction date in the file: September 23, 2022
  6. §
    Title 22 section 87466
    Plan of correction date in the file: September 23, 2022
  7. §
    Title 22 section 87405(D)(1)
    Plan of correction date in the file: September 23, 2022
  8. §
    Title 22 section 87465(c)(2
    Plan of correction date in the file: April 12, 2022
  9. §
    Title 22 section 87309(a)
    Plan of correction date in the file: August 6, 2026
  10. §
    Title 22 section 87303(a)
    Plan of correction date in the file: August 17, 2026
  11. §
    Title 22 section 87303(a)
    Plan of correction date in the file: July 15, 2026
  12. §
    Title 22 section 87355(a)
    Plan of correction date in the file: April 15, 2025
  13. §
    Title 22 section 87465
    Plan of correction date in the file: January 29, 2025
  14. §
    Title 22 section 87466
    Plan of correction date in the file: September 13, 2024
  15. §
    Title 22 section 87211(a)(B)(D)
    Plan of correction date in the file: September 13, 2024
  16. §
    Title 22 section 87468.1
    Plan of correction date in the file: April 30, 2024
  17. §
    Title 22 section 87705(b)(2)
    Plan of correction date in the file: January 18, 2024
  18. §
    Health and Safety Code section 1569.655(a)
    Plan of correction date in the file: January 4, 2024
  19. §
    Title 22 section 87705(b)(2)
    Plan of correction date in the file: September 1, 2023
  20. §
    Title 22 section 87224(d)
    Plan of correction date in the file: September 1, 2023
  21. §
    Title 22 section 87506(c)(1)
    Plan of correction date in the file: August 24, 2023
  22. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: August 17, 2023
  23. §
    Title 22 section 87465(h)(6)(A-F)
    Plan of correction date in the file: April 12, 2022
  24. §
    Title 22 section 87705(C)(3)(A)
    Plan of correction date in the file: August 27, 2021
  25. §
    Title 22 section 85072(b)(2)
    Plan of correction date in the file: June 10, 2022
  26. §
    Title 22 section 87468.1(a)
    Plan of correction date in the file: April 9, 2021
  27. §
    Title 22 section 87468.1(a)
    Plan of correction date in the file: April 9, 2021
  28. §
    Title 22 section 87412(d)
    Plan of correction date in the file: May 15, 2025
  29. §
    Title 22 section 87413(a)(3)
    Plan of correction date in the file: April 29, 2024
  30. §
    Title 22 section 87405(d)(5)
    Plan of correction date in the file: April 29, 2025
  31. §
    Title 22 section 87413(3)
    Plan of correction date in the file: September 13, 2024
  32. §
    Title 22 section 87405(b)(1)(2)(5)
    Plan of correction date in the file: September 13, 2024
  33. §
    Title 22 section 87224(b)(c)
    Plan of correction date in the file: September 13, 2024

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 198602069).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 15, 2026001000
August 5, 2026001000
July 22, 2026101001
May 26, 2026101020
May 22, 2026003000
May 5, 2026001000
April 24, 2026200010
March 24, 2026002000
November 20, 2025001000
November 20, 2025001000
June 23, 2025100001
June 11, 2025002000
May 16, 2025001000
March 5, 2025002000
February 20, 2025101001
January 23, 2025002000
November 13, 2024003000
September 6, 2024201002
July 3, 2024001000
June 18, 2024006000
May 31, 2024001000
May 30, 2024003000
May 28, 2024008000
May 22, 2024100001
May 22, 2024001000
May 22, 2024003000
May 17, 2024003000
April 30, 2024301011
March 14, 2024001000
March 1, 2024100001
February 28, 2024002000
January 26, 2024003000
January 25, 2024101003
December 6, 2023001000
October 6, 2023003000
September 7, 2023100001
May 16, 2023001000
May 16, 2023004000
January 25, 2023001000
November 28, 20220010000
November 7, 2022003000
October 14, 2022001000
October 14, 2022300002
October 12, 2022001000
October 11, 2022002000
September 29, 2022003000
September 26, 2022005000
September 16, 2022101030
July 15, 2022002000
July 14, 2022008000
July 11, 2022001000
June 27, 2022007000
June 7, 2022002000
June 7, 2022002000
June 7, 2022001000
May 25, 2022002000
April 28, 2022200102
April 28, 2022100000
April 27, 2022002000
April 18, 2022002000
April 18, 2022102011
April 4, 2022001000
March 25, 2022101000
March 14, 2022001000
February 15, 2022001000
November 18, 2021103000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Palmcrest Grand Residence has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Family price reports

What does it cost here?

No family price figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different families, sent over at least 60 days, have passed review. If your family pays this home's bill, your report helps start one.

Pay this home's bill? Share what it costs, anonymously

For Palmcrest Grand Residence. No name, email, phone or address, and nothing about the resident's health: every answer is a number or a choice. Nothing you send goes to the home.

Memory care?
Room
Who pays the bill?

Used for counting only, never shown.

Optional questions

Every report is reviewed before it counts; whether a price is high or low never decides whether it counts. How price reports are handled.

Who runs it

Licensee in the state file: Palmcrest Grand Home Assisted Living, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Palmcrest Grand Residence licensed?
California's Department of Social Services lists it as licensed, facility 198602069, residential care facility for the elderly (rcfe), since March 14, 2016 (state data as of October 8, 2026).
How many residents can Palmcrest Grand Residence care for?
Its licence is for 262 residents.
Has Palmcrest Grand Residence been cited by the state?
The state file lists 9 Type As and 23 Type Bs citation counts across 90 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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