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Assisted living / California / Healdsburg

Ridges at Healdsburg, The

725 Grove Street, Healdsburg, CA 95448 · Sonoma County · (707) 433-4877

Residential care facility for the elderly (RCFE) · licensed for 82 residents · On probation since 2022 · Licensee: Pacifica Sl Grove St. Lp;brightwater Sr Lvg Grp LLC

Licence on probation (state file)
40state visits on file
18Type A citations
22Type B citations
12 of 18complaint allegations substantiated
82licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 496803751 · See the state record

The record in brief

California's licensing agency has 40 visits to Ridges at Healdsburg, The on file since August 2022: 3 inspections, 13 complaint visits and 24 other visits. The most recent was on July 16, 2026.

Those visits led to 18 Type A citations and 22 Type B citations (the state's two levels of deficiency), 40 cited regulation sections in all.

The state looked into 8 complaints covering 18 allegations: 12 substantiated, 0 inconclusive, 6 unsubstantiated and 0 unfounded.

The licence status in the state file is "on probation".

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections300
Complaint visits1365
Other visits241217
All visits401822

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited40 citations
  1. §
    Title 22 section 87303(a)
    Plan of correction date in the file: January 12, 2026
  2. §
    Title 22 section 87411(a)
    Plan of correction date in the file: November 19, 2025
  3. §
    Health and Safety Code section 1569.269(a)(c)
    Plan of correction date in the file: October 31, 2025
  4. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: July 25, 2025
  5. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: May 7, 2025
  6. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: September 20, 2023
  7. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: July 17, 2026
  8. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: September 26, 2025
  9. §
    Title 22 section 87309(a)
    Plan of correction date in the file: May 7, 2025
  10. §
    Title 22 section 87555(b)(8)
    Plan of correction date in the file: January 30, 2025
  11. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: January 30, 2025
  12. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: January 30, 2025
  13. §
    Health and Safety Code section 1569.625(b)(1)
    Plan of correction date in the file: January 30, 2025
  14. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: January 30, 2025
  15. §
    Title 22 section 87465(h)(6)
    Plan of correction date in the file: December 13, 2024
  16. §
    Title 22 section 87464(f)
    Plan of correction date in the file: June 7, 2023
  17. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: April 19, 2023
  18. §
    Title 22 section 87309(a)
    Plan of correction date in the file: February 25, 2023
  19. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: May 28, 2026
  20. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: November 6, 2024
  21. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: November 6, 2024
  22. §
    Title 22 section 87705(c)(4)
    Plan of correction date in the file: October 30, 2024
  23. §
    Title 22 section 87468.2(a)(6)
    Plan of correction date in the file: October 30, 2024
  24. §
    Title 22 section 87309(c)
    Plan of correction date in the file: February 20, 2026
  25. §
    Title 22 section 87506(e)
    Plan of correction date in the file: February 13, 2026
  26. §
    Title 22 section 87211(a)(1)(B)
    Plan of correction date in the file: January 23, 2026
  27. §
    Title 22 section 87463(h)
    Plan of correction date in the file: January 2, 2026
  28. §
    Title 22 section 87506(e)
    Plan of correction date in the file: November 6, 2025
  29. §
    Title 22 section 87303(a)
    Plan of correction date in the file: October 2, 2025
  30. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: August 14, 2025
  31. §
    Title 22 section 87465(i)
    Plan of correction date in the file: May 27, 2025
  32. §
    Title 22 section 87219(f)
    Plan of correction date in the file: May 27, 2025
  33. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: May 27, 2025
  34. §
    Title 22 section 87303(i)(1)
    Plan of correction date in the file: January 2, 2025
  35. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: January 2, 2025
  36. §
    Health and Safety Code section 1569.625(b)(1)
    Plan of correction date in the file: January 2, 2025
  37. §
    Title 22 section 87555(b)(8)
    Plan of correction date in the file: January 2, 2025
  38. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: January 2, 2025
  39. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: December 3, 2024
  40. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: November 27, 2024

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 496803751).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
May 5, 2026101001
January 20, 2026101010
November 24, 2025302020
August 1, 2025001000
August 1, 2025101010
May 13, 2025100010
October 22, 2024400004
October 2, 2023100010

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Ridges at Healdsburg, The has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Pacifica Sl Grove St. Lp;brightwater Sr Lvg Grp LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Ridges at Healdsburg, The licensed?
California's Department of Social Services lists it as on probation, licence 496803751, residential care facility for the elderly (rcfe), since December 28, 2022 (state file as of October 8, 2026).
How many residents can Ridges at Healdsburg, The care for?
Its licence is for 82 residents.
Has Ridges at Healdsburg, The been cited by the state?
The state file lists 18 Type As and 22 Type Bs citation counts across 40 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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