Assisted living / New York / Fairport
RPH East
20 Crossing Creek Dr, Fairport, NY 14450 · Monroe County · (585) 223-0160
Adult home · licensed for 64 residents · Licensed since 2016 · Operator: Rochester Presbyterian Home, Inc.
New York State Department of Health data as of October 8, 2026 · Certificate 370-E-204 · See the state record
The record in brief
RPH East is an adult home, one of the two kinds of adult care facility New York licenses, with 64 beds on its operating certificate, including 64 ALR, 20 EALR, 64 SNALR, 5 Respite.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 38 violations from 14 inspections; the latest report was issued on February 6, 2026.
The state lists 1 enforcement action against the operator in that period.
On the state's assisted living quality page it has 1 food and dining violation at its latest recertification survey and an average of 46 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 38 violations resulted from 14 inspections of this facility from April 1, 2022 through March 31, 2026, including 3 inspections resulting in no violations."
February 6, 2026Complaint Survey · 1 violation · Plan/Notice of Correction Under Review
- §Consumer and resident protections.
November 25, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services.
November 24, 2025Other Survey · 1 violation · Plan/Notice of Correction Under Review
- §Inspection
September 12, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
September 9, 2025Relicensure, Complaint Survey · 16 violations · Plan/Notice of Correction Under Review
- §Operating certificates
- §Admission standards
- §Resident protections
- §Resident services
- §Food service
- §Environmental standards
- §Disaster and emergency planning
- §General provisions.
- §Admission and retention standards.
- §Admission and retention standards.
- §Resident services.
- §Medication management.
- §Medication management.
- §Medication management
- §Case management in special needs assisted liv
- §Personnel.
April 24, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident protections
- §Resident services.
February 24, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Under Review
- §Operating certificates
January 27, 2025Other Survey · 2 violations · Plan/Notice of Correction Approved
- §Admission standards
- §Admission standards
January 14, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 14, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 19, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
June 5, 2024Relicensure Survey · 11 violations · Plan/Notice of Correction Under Review
- §Operating certificates
- §General provisions
- §Admission standards
- §Resident services
- §Admission and retention standards.
- §Admission and retention standards.
- §Consumer and resident protections.
- §Consumer and resident protections.
- §Resident services.
- §Medication management.
- §Medication management.
December 26, 2023Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
January 20, 2023Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
Enforcement actions
- February 5, 2026: Stipulation & Order #: ACF-26-009
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 64 | August 2016 |
| Enhanced Assisted Living Residence (EALR) | 20 | August 2016 |
| Special Needs Assisted Living Residence (SNALR) | 64 | August 2016 |
| Respite beds | 5 | August 2016 |
RPH East is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. RPH East's summary says:
Starting rent, as filed (text read from the PDF form)ALR Tier 2-3 $9,320 per month SNALR Tier 4 $10,370 per month EALR Tier 5 $11,580 per month
Lowest monthly rent in the filing: $9,320. Care level charges and other fees are extra; the residency agreement lists them.
Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Website listed by the Department of Health: www.rph.org
Who runs it
Operator in the state file: Rochester Presbyterian Home, Inc. (a not-for-profit corporation).
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is RPH East licensed?
- New York's Department of Health lists it as licensed, certificate 370-E-204, adult home, since August 11, 2016 (state data as of October 8, 2026).
- How many residents can RPH East care for?
- Its licence is for 64 residents.
- Has RPH East had violations?
- 38 violations from 14 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does RPH East cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent from $9,320 a month: ALR Tier 2-3 $9,320 per month SNALR Tier 4 $10,370 per month EALR Tier 5 $11,580 per month Care level charges are extra.
- Does RPH East offer memory care?
- Its operating certificate includes 64 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.