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Assisted living / New York / Syracuse

Sedgwick Heights

1100 James Street, Syracuse, NY 13203 · Onondaga County · (315) 475-4388

Adult home · licensed for 154 residents · Licensed since 1997 · Operator: Loretto Adult Community, Inc.

Assisted Living Program (ALP): 149 bedsRespite beds: 6 beds
37inspections, 2022 to 2026
14violations cited, 2022 to 2026
1enforcement actions
154licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 520-E-091 · See the state record

The record in brief

Sedgwick Heights is an adult home, one of the two kinds of adult care facility New York licenses, with 154 beds on its operating certificate, including 149 ALP, 6 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 14 violations from 37 inspections; the latest report was issued on March 2, 2026.

The state lists 1 enforcement action against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 14 violations resulted from 37 inspections of this facility from April 1, 2022 through March 31, 2026, including 28 inspections resulting in no violations."

March 2, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 20, 2025Other Survey · 0 violations · Plan/Notice of Correction Not Required
August 5, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
July 31, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 7, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 18, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 2, 2025Relicensure, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
March 25, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 3, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 10, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 7, 2024Relicensure, Complaint Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  3. §
    Disaster and emergency planning
    18 NYCRR 487.12 (i)
  4. §
    Disaster and emergency planning
    18 NYCRR 487.12 (j)
October 2, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Food service
    18 NYCRR 487.8 (c)
August 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 13, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
June 5, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 23, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 12, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
March 21, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 12, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 18, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 14, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 6, 2023Other Survey · 0 violations · Plan/Notice of Correction Not Required
August 29, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 23, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 14, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 26, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 16, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 2, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 31, 2023Relicensure Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  2. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
May 23, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 23, 2023Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
March 22, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
January 24, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 1, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 487.10 (e) (2)
April 1, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)

Enforcement actions

  • February 10, 2025: Stipulation & Order #: ACF-25-008

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Program (ALP)149April 1997
Respite beds6March 1997

Sedgwick Heights has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

Sedgwick Heights is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.loretto-cny.org

Who runs it

Operator in the state file: Loretto Adult Community, Inc. (a not-for-profit corporation).

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Sedgwick Heights licensed?
New York's Department of Health lists it as licensed, certificate 520-E-091, adult home, since March 31, 1997 (state data as of October 8, 2026).
How many residents can Sedgwick Heights care for?
Its licence is for 154 residents.
Has Sedgwick Heights had violations?
14 violations from 37 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Sedgwick Heights offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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