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Assisted living / California / San Jose

Sonnet Hill

429 Meridian Ave, San Jose, CA 95126 · Santa Clara County · (408) 731-0019

Residential care facility for the elderly (RCFE) · licensed for 80 residents · Licensed since 2021 · Licensee: Stella Snr Housing Holdings LLC; Onelife Snr Lvng

39state visits on file
11Type A citations
13Type B citations
11 of 55complaint allegations substantiated
80licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 435202780 · See the state record

The record in brief

California's licensing agency has 39 visits to Sonnet Hill on file since May 2022: 4 inspections, 23 complaint visits and 12 other visits. The most recent was on September 24, 2026.

Those visits led to 11 Type A citations and 13 Type B citations (the state's two levels of deficiency), 24 cited regulation sections in all.

The state looked into 17 complaints covering 55 allegations: 11 substantiated, 0 inconclusive, 19 unsubstantiated and 25 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits2355
Other visits1268
All visits391113

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited24 citations
  1. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: December 19, 2024
  2. §
    Title 22 section 87467(a)
    Plan of correction date in the file: December 20, 2024
  3. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: December 17, 2024
  4. §
    Title 22 section 87466
    Plan of correction date in the file: June 23, 2022
  5. §
    Title 22 section 87405(d)(2)
    Plan of correction date in the file: June 23, 2022
  6. §
    Title 22 section 87705(e)(5)
    Plan of correction date in the file: January 28, 2026
  7. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: July 11, 2025
  8. §
    Title 22 section 87465(h)(4)
    Plan of correction date in the file: July 11, 2025
  9. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: July 11, 2025
  10. §
    Title 22 section 87309(a)
    Plan of correction date in the file: July 11, 2025
  11. §
    Title 22 section 87465(c)(2)
    Plan of correction date in the file: June 23, 2022
  12. §
    Title 22 section 87465(h)(6)
    Plan of correction date in the file: September 3, 2025
  13. §
    Title 22 section 87468.2(a)(2)
    Plan of correction date in the file: May 22, 2025
  14. §
    Title 22 section 87507(g)(3)(B)(2)
    Plan of correction date in the file: June 29, 2022
  15. §
    Title 22 section 87468.2(a)(12)
    Plan of correction date in the file: June 29, 2022
  16. §
    Title 22 section 87668.2(a)(20)
    Plan of correction date in the file: June 29, 2022
  17. §
    Title 22 section 87465(h)(6)
    Plan of correction date in the file: April 8, 2026
  18. §
    Title 22 section 87411(a)
    Plan of correction date in the file: January 21, 2026
  19. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: May 16, 2024
  20. §
    Title 22 section 87465(a)(6)
    Plan of correction date in the file: May 16, 2024
  21. §
    Title 22 section 87224(d)(1)
    Plan of correction date in the file: June 29, 2022
  22. §
    Title 22 section 87507(a)
    Plan of correction date in the file: June 29, 2022
  23. §
    Title 22 section 87224(f)
    Plan of correction date in the file: June 29, 2022
  24. §
    Title 22 section 87211(a)(2)
    Plan of correction date in the file: June 9, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 435202780).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
April 21, 2026001000
February 6, 2026000400
January 21, 2026000700
January 21, 2026004000
December 22, 2025000100
November 6, 2025000100
September 7, 2025200301
May 26, 2025100001
April 7, 2025006000
March 6, 2025003000
January 13, 2025100110
January 13, 2025103110
January 2, 2025100110
November 25, 2024000100
July 10, 2024002500
June 23, 2022300021
June 23, 2022200002

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Sonnet Hill has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Stella Snr Housing Holdings LLC; Onelife Snr Lvng.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Sonnet Hill licensed?
California's Department of Social Services lists it as licensed, facility 435202780, residential care facility for the elderly (rcfe), since May 27, 2021 (state data as of October 8, 2026).
How many residents can Sonnet Hill care for?
Its licence is for 80 residents.
Has Sonnet Hill been cited by the state?
The state file lists 11 Type As and 13 Type Bs citation counts across 39 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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