Assisted living / New York / Hornell
Sue's Rest Home
396 Canisteo St, Hornell, NY 14843 · Steuben County · (607) 324-3222
Adult home · licensed for 14 residents · Licensed since 1983
New York State Department of Health data as of October 8, 2026 · Certificate 690-F-048 · See the state record
The record in brief
Sue's Rest Home is an adult home, one of the two kinds of adult care facility New York licenses, with 14 beds on its operating certificate.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 6 violations from 7 inspections; the latest report was issued on April 11, 2025.
The state lists no enforcement actions against the operator in that period.
State inspections
The Department of Health's own summary: "A total of 6 violations resulted from 7 inspections of this facility from April 1, 2022 through March 31, 2026, including 2 inspections resulting in no violations."
April 11, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
January 27, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 17, 2024Relicensure Survey · 2 violations · Plan/Notice of Correction Under Review
- §Resident services
- §Resident services
November 13, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 13, 2023Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
November 4, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
June 29, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
Enforcement actions
The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
Memory care
No assisted living, enhanced or special needs certification is on this home's certificate in the state file.
Sue's Rest Home has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
Sue's Rest Home is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Sue's Rest Home licensed?
- New York's Department of Health lists it as licensed, certificate 690-F-048, adult home, since April 12, 1983 (state data as of October 8, 2026).
- How many residents can Sue's Rest Home care for?
- Its licence is for 14 residents.
- Has Sue's Rest Home had violations?
- 6 violations from 7 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- Does Sue's Rest Home offer memory care?
- Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.