Assisted living / New York / Lancaster
Symphony Manor at Lancaster
5539 Broadway, Lancaster, NY 14086 · Erie County · (716) 683-5150
Adult home · licensed for 117 residents · Licensed since 1990 · Operator: Symphony Manor, LLC
New York State Department of Health data as of October 8, 2026 · Certificate 240-F-902 · See the state record
The record in brief
Symphony Manor at Lancaster is an adult home, one of the two kinds of adult care facility New York licenses, with 117 beds on its operating certificate.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 34 violations from 21 inspections; the latest report was issued on February 2, 2026.
The state lists 1 enforcement action against the operator in that period.
State inspections
The Department of Health's own summary: "A total of 34 violations resulted from 21 inspections of this facility from April 1, 2022 through March 31, 2026, including 12 inspections resulting in no violations."
February 2, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 2, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 29, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 21, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 18, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 10, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 14, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
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May 9, 2025Relicensure, Complaint Survey · 15 violations · Plan/Notice of Correction Approved
- §General provisions
- §Admission standards
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- §Resident services
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- §Food service
- §Personnel
- §Environmental standards
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January 21, 2025Complaint Survey · 3 violations · Plan/Notice of Correction Approved
- §Admission standards
- §Resident services
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July 10, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Admission standards
July 5, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
June 24, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
June 10, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 24, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
May 8, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 8, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
May 7, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident protections
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May 6, 2024Relicensure, Complaint Survey · 9 violations · Plan/Notice of Correction Approved
- §General provisions
- §Resident protections
- §Resident services
- §Resident services
- §Resident services
- §Food service
- §Food service
- §Personnel
- §Personnel
March 11, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
July 14, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
April 8, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
Enforcement actions
- September 30, 2025: Stipulation & Order #: ACF-25-061
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
Memory care
No assisted living, enhanced or special needs certification is on this home's certificate in the state file.
Symphony Manor at Lancaster has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
Symphony Manor at Lancaster is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Website listed by the Department of Health: www.chsbuffalo.org
Who runs it
Operator in the state file: Symphony Manor, LLC.
Other assisted living nearby
- GreenField TerraceLancaster, 1.8 mi · 56 residents · 10 violations
- Elderwood Assisted Living at CheektowagaCheektowaga, 4.2 mi · 80 residents · 16 violations
- GlenwellCheektowaga, 5.0 mi · 120 residents · 2 violations
- Peregrine's Landing Senior CommunityCheektowaga, 5.3 mi · 112 residents · 13 violations
- Tennyson CourtWilliamsville, 5.3 mi · 93 residents · 4 violations
- Brompton HeightsWilliamsville, 5.6 mi · 200 residents · 33 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Elderwood at LancasterLancaster, 1.1 mi · 3 of 5 CMS stars
- Greenfield Health & Rehab CenterLancaster, 1.7 mi · 4 of 5 CMS stars
- Harris Hill Nursing Facility, L L CWilliamsville, 4.2 mi · 5 of 5 CMS stars
- Elderwood at CheektowagaCheektowaga, 4.2 mi · 1 of 5 CMS stars
- Garden Gate Health Care FacilityCheektowaga, 4.8 mi · 2 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Symphony Manor at Lancaster licensed?
- New York's Department of Health lists it as licensed, certificate 240-F-902, adult home, since August 15, 1990 (state data as of October 8, 2026).
- How many residents can Symphony Manor at Lancaster care for?
- Its licence is for 117 residents.
- Has Symphony Manor at Lancaster had violations?
- 34 violations from 21 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- Does Symphony Manor at Lancaster offer memory care?
- Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.