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Assisted living / California / La Habra

Whitten Heights Assisted Living and Memory Care

200 West Whittier Blvd., La Habra, CA 90631 · Orange County · (562) 691-1200

Residential care facility for the elderly (RCFE) · licensed for 196 residents · Licensed since 2010 · Licensee: Whitten LLC

110state visits on file
26Type A citations
28Type B citations
37 of 165complaint allegations substantiated
196licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 306004192 · See the state record

The record in brief

California's licensing agency has 110 visits to Whitten Heights Assisted Living and Memory Care on file since October 2021: 4 inspections, 93 complaint visits and 13 other visits. The most recent was on September 23, 2026.

Those visits led to 26 Type A citations and 28 Type B citations (the state's two levels of deficiency), 56 cited regulation sections in all.

The state looked into 69 complaints covering 165 allegations: 37 substantiated, 0 inconclusive, 103 unsubstantiated and 25 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits932116
Other visits13512
All visits1102628

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited56 citations
  1. §
    Title 22 section 87468.2(a)(1)
    Plan of correction date in the file: September 21, 2026
  2. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: July 25, 2026
  3. §
    Title 22 section 87224(b)
    Plan of correction date in the file: April 4, 2026
  4. §
    Title 22 section 87303(a)
    Plan of correction date in the file: April 4, 2026
  5. §
    Title 22 section 87463(a)
    Plan of correction date in the file: November 21, 2025
  6. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: November 19, 2025
  7. §
    Title 22 section 87303(a)
    Plan of correction date in the file: August 19, 2025
  8. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: August 1, 2025
  9. §
    Title 22 section 87468.2(a)(8)
    Plan of correction date in the file: August 1, 2025
  10. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: August 1, 2025
  11. §
    Title 22 section 87468.1(A)(1)
    Plan of correction date in the file: May 23, 2025
  12. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: May 9, 2025
  13. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: April 4, 2025
  14. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: January 16, 2025
  15. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: January 16, 2025
  16. §
    Title 22 section 87303(a)
    Plan of correction date in the file: December 10, 2024
  17. §
    Title 22 section 87303(a)
    Plan of correction date in the file: June 19, 2024
  18. §
    Title 22 section 87468.2(a)(26)
    Plan of correction date in the file: June 22, 2022
  19. §
    Title 22 section 87303(i)(1)
    Plan of correction date in the file: April 16, 2022
  20. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: October 7, 2021
  21. §
    Title 22 section 87463(a)
    Plan of correction date in the file: October 7, 2021
  22. §
    Title 22 section 87468.1(a)(11)
    Plan of correction date in the file: August 7, 2025
  23. §
    Title 22 section 87458(a)
    Plan of correction date in the file: July 23, 2025
  24. §
    Title 22 section 87458(c)(1)(A)
    Plan of correction date in the file: July 24, 2025
  25. §
    Health and Safety Code section 1569.17(c)(1)(A)
    Plan of correction date in the file: March 26, 2025
  26. §
    Health and Safety Code section 1569.695(f)(1)
    Plan of correction date in the file: December 12, 2023
  27. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: September 15, 2025
  28. §
    Title 22 section 87307(d)(2)
    Plan of correction date in the file: September 15, 2025
  29. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: May 30, 2025
  30. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: April 11, 2025
  31. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: April 10, 2025
  32. §
    Title 22 section 87303(a)
    Plan of correction date in the file: February 20, 2025
  33. §
    Title 22 section 87303(a)
    Plan of correction date in the file: February 28, 2025
  34. §
    Title 22 section 87219(f)
    Plan of correction date in the file: November 7, 2024
  35. §
    Title 22 section 87303(a)
    Plan of correction date in the file: November 14, 2024
  36. §
    Title 22 section 87307(d)(6)
    Plan of correction date in the file: October 22, 2024
  37. §
    Title 22 section 87468.1
    Plan of correction date in the file: October 8, 2024
  38. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: April 19, 2024
  39. §
    Title 22 section 87507(g)(4)
    Plan of correction date in the file: April 9, 2024
  40. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: March 14, 2024
  41. §
    Title 22 section 87466
    Plan of correction date in the file: March 14, 2024
  42. §
    Health and Safety Code section 1569.269
    Plan of correction date in the file: April 6, 2023
  43. §
    Title 22 section 87307(d)(2)
    Plan of correction date in the file: October 13, 2021
  44. §
    Title 22 section 87303(a)
    Plan of correction date in the file: October 13, 2021
  45. §
    Title 22 section 87303(a)
    Plan of correction date in the file: May 19, 2026
  46. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: May 19, 2026
  47. §
    Title 22 section 87458(c)(7)
    Plan of correction date in the file: May 19, 2026
  48. §
    Health and Safety Code section 1569.695(c)
    Plan of correction date in the file: May 19, 2026
  49. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: November 28, 2025
  50. §
    Title 22 section 87463(a)
    Plan of correction date in the file: May 22, 2025
  51. §
    Health and Safety Code section 1569.618(b)
    Plan of correction date in the file: April 22, 2025
  52. §
    Title 22 section 87412(a)(11)
    Plan of correction date in the file: April 22, 2025
  53. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: April 22, 2025
  54. §
    Health and Safety Code section 1569.695(c)
    Plan of correction date in the file: April 22, 2025
  55. §
    Title 22 section 87632(a)(4)
    Plan of correction date in the file: February 26, 2025
  56. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: September 26, 2024

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 306004192).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 30, 2026003000
September 25, 2026100010
September 25, 2026002000
August 31, 2026002000
August 5, 2026100010
June 9, 2026003000
June 9, 2026000100
April 17, 2026100010
April 17, 2026105010
April 9, 2026003000
February 18, 20260010000
February 11, 2026001100
February 10, 2026000100
January 22, 2026202202
November 25, 2025201020
November 21, 2025002200
August 25, 2025205320
August 21, 2025300112
August 21, 2025100010
August 10, 2025003000
August 8, 2025002000
August 8, 2025005000
July 31, 2025002100
July 31, 2025001000
July 30, 2025002000
July 28, 2025002000
July 15, 2025001000
July 15, 2025002000
July 15, 2025002000
June 20, 2025001000
June 18, 2025102001
May 30, 2025101010
May 30, 2025100001
May 23, 2025100010
May 23, 2025001000
May 19, 2025002000
May 19, 2025005000
April 30, 2025101001
April 29, 2025101010
April 18, 2025100001
February 28, 2025100101
February 28, 2025001000
February 21, 2025000100
January 31, 2025205120
December 26, 2024100010
December 26, 2024202002
October 29, 2024100001
October 27, 2024100001
October 25, 2024002000
August 31, 2024002100
July 30, 2024001000
July 29, 2024100301
July 25, 2024002000
June 25, 2024001000
June 21, 2024100010
April 18, 2024001000
March 22, 2024003000
March 20, 2024101001
February 29, 2024001000
February 29, 2024001000
January 29, 2024002100
January 11, 2024000200
September 28, 2023101100
March 27, 2023100001
December 16, 2022000100
September 1, 2022100010
July 6, 2022101010
June 7, 2022001000
October 11, 2021100120

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Whitten Heights Assisted Living and Memory Care has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Whitten LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Whitten Heights Assisted Living and Memory Care licensed?
California's Department of Social Services lists it as licensed, facility 306004192, residential care facility for the elderly (rcfe), since April 14, 2010 (state data as of October 8, 2026).
How many residents can Whitten Heights Assisted Living and Memory Care care for?
Its licence is for 196 residents.
Has Whitten Heights Assisted Living and Memory Care been cited by the state?
The state file lists 26 Type As and 28 Type Bs citation counts across 110 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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