Home / Tennessee / Goodlettsville
Alta Heights Post Acute
813 S Dickerson Rd, Goodlettsville, TN 37072 · Davidson County · (615) 859-6600
90 certified beds, about 80 residents a day · For profit - Corporation · Medicare and Medicaid since 2002
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445460 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 29, 2026, inspectors cited 1 health deficiency (the Tennessee average is 4.4, the national average 9.2).
Of 19 health citations since November 2019, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.44 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.
66.3% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to PACS Group, an affiliated group of 275 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
April 29, 2026Standard inspection · 1 citation
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of the Resident Assessment Instrument Manual Version 1.20.1, medical record review, and interview, the facility failed to complete an accurate Minimum Data Set (MDS) assessment for 2 of 18 (Resident #62 and #74) residents reviewed for MDS discrepancies.
February 27, 2025Standard inspection, Complaint inspection · 12 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on the facility policy review, observations and interviews, the facility failed to properly label, date and store food items in the kitchen and failed to properly store, label and date personal resident food items in the 300 Hall nourishment room.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, observation, and interview the facility failed to ensure practices to prevent the potential spread of infection were maintained when 3 of 3 nurses (Licensed Practical Nurse (LPN O, LPN W, LPN X) failed to clean reusable equipment before and after use and failed to use protective barriers, and when 1 of 3 nurses (LPN X) failed to wear Personal Protective Equipment (PPE) in enhanced barrier precaution rooms.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide and maintain a safe and sanitary environment for 11 of 48 occupied rooms (Resident #5, #9, #29, #36, #40, #44, #51, #65, #20 and #67's room, #68 and #27's room, and #72, and #73's room) when there was a broken/missing piece on the window blind, a sharp screw exposed on the closet door, there were holes in the wall, missing hooks from the privacy curtain, the air conditioner's front panel and filter was off, a cable cord box was not attached to the wall, there were bulging and missing pieces from the over tables, there were missing laminate pieces from the dresser and nightstands, plaster was peeling from the wall, uncovered corner pieces on the wall, a broken bed with no mattress stored in a resident's room, and when there were strong malodorous odors in residents' rooms.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on policy review, interview, and observation, the facility failed to provide reasonable accommodations of needs for water temperature when bathing for 3 of 14 sampled residents (Resident #24, #28, and #64) interviewed for activities of daily living.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on the facility policy review, medical record review, observation and interview the facility failed to provide privacy for 1 of 28 (Resident #28) sampled residents reviewed.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on policy review, medical record review, facility investigation, observation, and interview, the facility failed to ensure an allegation of abuse was reported for 1 of 6 (Resident #27) sampled residents reviewed for allegations of abuse and neglect.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to revise comprehensive care plans for 2 of 28 (Resident #3 and #64) sample residents reviewed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services related to activities of daily living (ADLs) for 1 of 3 (Resident #29) sampled residents for ADLs.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, medical record review, facility investigation, and interview, the facility failed to provide adequate supervision and assistance to prevent an elopement from the facility for 1 of 3 residents (Resident #80) reviewed for wandering. The facility failed to provide adequate supervision and assistive devices when Resident #1 eloped from the facility on 10/29/2024 at 9:40 AM, resulting in a fall with minor injuries. The Findings Include: 1. [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to ensure a resident's medication regimen was free of unnecessary medications when the facility failed to ensure monitoring related to the use of an anticoagulant (blood thinner) for 1 of 5 residents (Resident #39) sampled for unnecessary meds.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure a medication administration error rate of less than 5% (percent) when 2 of 5 nurses (Licensed Practical Nurse (LPN) W and X) failed to properly administer medications for 2 of 5 sampled residents (Resident #73 and #129) observed during medication administration. This resulted in a medication administration error rate of 12.5 % [percent] when 3 errors occurred out of 24 opportunities.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview the facility failed to ensure medications were properly stored when 1 of 1 Licensed Practical Nurse (LPN DD) left 1 of 7 med storage areas unlocked and unattended, when medications were left on an over the bed table in 1 of 48 occupied rooms, and when 2 of 3 nurses Licensed Practical Nurse (LPN O and LPN X) left meds unattended and out of sight during medication administration.
November 19, 2019Standard inspection · 6 citations
- J Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on facility policy review, medical record review and interview, the facility failed to develop and implement a baseline care plan to address resident safety needs for 7 (#11, #25, #60, #66, #69, #75, and #276) of 24 residents who were identified on admission to be at risk for falls. The facility's noncompliance placed Resident #276 in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, impairment, or death to a resident) when the resident sustained a femur fracture as the result of a fall and also had the potential to place Residents #11, #25, #60, #66, #69, and #75 in Immediate Jeopardy. The Administrator was informed of the Immediate Jeopardy (IJ) on 11/18/19 at 1:20 PM in her office. F-655, and F-689 were cited at a scope and severity of J. [...]
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, medical record review, facility investigation and interviews, the facility failed to provide adequate supervision to prevent falls for 2 (#276, #39) of 24 residents who were assessed at risk for falls. The facility's noncompliance placed Resident #276 and #39 in Immediate Jeopardy (IJ) When Resident #276 sustained a femur fracture from a fall and resident #39 sustained skin tears to her head and forearm from a fall. The Administrator was informed of the Immediate Jeopardy (IJ) on 11/18/19 at 1:20 PM in her office. F-655, and F-689 were cited at a scope and severity of J. The facility was cited F-689 J which was Substandard Quality of Care. An extended survey was conducted from 11/18/19 to 11/19/19. The Immediate Jeopardy was effective from 9/23/19 through 11/18/19. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to provide a dignified dining experience for 1 (#71) of 6 residents who required assistance during mealtime.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on facility policy review, medical record review and interview the facility failed to develop a person-centered care plan for 2 (#69, and #71) of 38 residents reviewed for care plans.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, observation and interview the facility failed to revise the comprehensive care plan for 2 (#27 and #43) of 38 residents reviewed for care plans.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on the Facility policy review, observation and interview, the facility failed to properly store medications in 2 of 5 medication carts observed.
Fire safety inspections
22 fire safety citations on file: 8 on April 29, 2026, 10 on February 27, 2025, 4 on November 19, 2019.
Every fire safety citation22 citations
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly located and lighted "Exit" signs.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have simulated fire drills held at unexpected times.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
- D Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- D Have exits that are accessible at all times.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install properly constructed windows in hallway walls or doors.
- D Provide properly sized and located linen or trash receptacles.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Meet Health Care Facilities Code mechanical requirements.
- D Have generator or other power source capable of supplying service within 10 seconds.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- C Provide properly protected cooking facilities.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.44 | 3.80 | 3.86 |
| Registered nurses | 0.52 | 0.60 | 0.69 |
| All nursing staff on weekends | 4.64 | 3.31 | 3.42 |
| Nurse aides | 2.54 | ||
| Licensed practical nurses | 1.38 | ||
| Nursing staff turnover (share who left in a year) | 66.3% | 48.9% | 45.8% |
| Registered nurse turnover | 58.3% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.35 on weekdays and 4.64 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 43.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.69 in April to June 2025 to 4.44 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.44 | 0.52 | 4.35 | 4.64 | 43.1% | 0 of 90 | 80 |
| Oct to Dec 2025 | 4.34 | 0.62 | 4.50 | 3.91 | 37.1% | 0 of 92 | 74 |
| Jul to Sep 2025 | 3.73 | 0.54 | 3.96 | 3.15 | 6.5% | 0 of 92 | 67 |
| Apr to Jun 2025 | 3.69 | 0.66 | 3.90 | 3.17 | 9.8% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.5 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.5 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.7 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 31.9 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.8 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.0 | 11.2 | 12.0 |
Owners and operators
Legal business name: GOODLETTSVILLE SNF HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Branch Banking & Trust Company | 5% or greater security interest | Organization | 01/01/2025 | |
| Truist Bank | 5% or greater security interest | Organization | 01/01/2025 | |
| Anderson, Benjamin | Managing control - governing body | Individual | 01/01/2025 | |
| Collins, Millard | Managing control - governing body | Individual | 01/01/2025 | |
| Garret, Acie | Managing control - governing body | Individual | 01/01/2025 | |
| Jordan, Brysen | Managing control - governing body | Individual | 01/01/2025 | |
| Lovering, Gregory | Managing control - governing body | Individual | 01/01/2025 | |
| Rains, Christopher | Managing control - governing body | Individual | 01/01/2025 | |
| Apt, Frederick | Corporate officer | Individual | 01/01/2025 | |
| Jergensen, Joshua | Corporate officer | Individual | 01/01/2025 | |
| Mitchell, John | Corporate officer | Individual | 01/01/2025 | |
| Anderson, Benjamin | Operational/managerial control | Individual | 01/01/2025 | |
| Providence Administrative Consulting Services Inc | Adp of the SNF | Organization | 01/22/2025 | |
| Truist Bank | Adp of the SNF | Organization | 01/22/2025 | |
| Anderson, Benjamin | Adp of the SNF | Individual | 09/11/2025 | |
| Collins, Millard | Adp of the SNF | Individual | 01/30/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on April 29, 2026: "Ensure each resident receives an accurate assessment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 27, 2025: "Reasonably accommodate the needs and preferences of each resident."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 27, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Creekside Center for Rehabilitation and Healing Madison, 3.1 mi · 4 of 5 stars · 8 citations
- Life Care Center of Old Hickory Village Old Hickory, 4.6 mi · 3 of 5 stars · 17 citations
- NHC Healthcare, Hendersonville Hendersonville, 5.5 mi · 3 of 5 stars · 16 citations
- Whites Creek Wellness and Rehabilitation Center Whites Creek, 6.6 mi · 3 of 5 stars · 18 citations
- Stoneridge Health Care, LLC Goodlettsville, 6.9 mi · 2 of 5 stars · 15 citations
- Heartland Nashville, 9 mi · 5 of 5 stars · 23 citations
- The McKendree Post Acute & Rehabilitation Hermitage, 9.1 mi · 1 of 5 stars · 37 citations
- Eaton Creek Post Acute Nashville, 10.5 mi · not rated · 36 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Alta Heights Post Acute's Medicare star rating?
- CMS rates Alta Heights Post Acute 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Alta Heights Post Acute get at its last inspection?
- 1 health deficiency at the standard inspection on April 29, 2026. The Tennessee average is 4.4.
- Has Alta Heights Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Alta Heights Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Alta Heights Post Acute?
- CMS lists 16 owners and managers, and links the home to PACS Group. Legal business name: GOODLETTSVILLE SNF HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.