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Home / Tennessee / Nashville

Eaton Creek Post Acute

4343 Ashland City Highway, Nashville, TN 37218 · Davidson County · (615) 726-0492

124 certified beds, about 100 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991

Special Focus Facility: CMS's list of homes with a history of serious problems Certified for Medicaid Certified for Medicare
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445262 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 4, 2026, inspectors cited 3 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 36 health citations since May 2019, 11 were rated as actual harm or immediate jeopardy to residents (10 immediate jeopardy).

CMS lists 4 fines totaling $124,061 in the last three years; the largest was $95,384, and the latest is dated March 4, 2026.

Nurses and nurse aides worked 5.04 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.

52.9% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 36 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
3K
4L
Actual harm
1G
0H
0I
Potential for more than minimal harm
24D
1E
0F
Potential for minimal harm
0A
0B
0C
March 4, 2026Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2026
    Inspectors wroteBased on facility policy review, a nourishment room posted note, observations, and interviews, the facility failed to maintain dietary equipment in a sanitary manner and failed to ensure food was stored and labeled in a manner to prevent the spread of infection when foods were found uncovered, unlabeled, and undated, in a refrigerator in the kitchen and in the nourishment room refrigerator. This facility had a census of 99, with 94 residents receiving a tray from the kitchen.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2026
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to provide an environment free of hazardous materials for 7 of 99 (Resident #19, #55, #66, #73, #83, #93, and #98) sampled residents for accident hazards.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2026
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to store medication in accordance with facility policy when medication was found unsecured in the resident's room for 1 of 99 (Resident #33) sampled residents.
February 6, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2025
    Inspectors wroteBased on facility policy review, medical record review, facility investigation review, hospital record review, and interview, the facility failed to provide adequate supervision and assistance to prevent a fall accident for 1 of 3 residents (Resident #1) reviewed for accidents. On 1/21/25, Certified Nursing Assistant (CNA) V attempted to transfer Resident #1 from a shower bed to Resident #1's bed without assistance from another staff member and failed to lock all the shower bed wheels properly. [...]
November 7, 2024Complaint inspection · 17 citations
  1. L
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, Facility #1 medical record review, facility investigation review, Hospital #2 medical record review, Facility #2 medical record review, Emergency Medical Services (EMS) report review, police report review, and interview the facility failed to provide an environment free from all types of abuse including, deprivation of goods and services by staff, sexual abuse by a resident, physical abuse by a family member, and verbal abuse by a staff member for 7 of 21 sampled residents (Resident #4, #5, #2, #3, #35, #19, and #49) reviewed for abuse. On 7/7/2024, Certified Nursing Assistant (CNA) O entered Resident #5's room and saw Resident #4 with her face leaning over the groin area of Resident #5, who quickly pulled up his pants when the CNA entered the room. CNA O failed to immediately intervene and left the two residents alone. [...]
  2. L
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on the Board of Examiners of Nursing Home Administrators (BENHA) review, list of Director of Nursing (DON) staff, job description review, facility policy review, Quality Assurance Performance Improvement (QAPI) Plan, Licensed Independent Practitioner Scope of Services, and interview, the facility Administration failed to administer the facility in a manner that enabled the facility to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of vulnerable residents in the facility. The facility Administration failed to provide oversight of clinical staff and follow-up on a resident with a recent long and severe history of illicit/street drug abuse. [...]
  3. L
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    F837 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, Quality Assurance Performance Improvement (QAPI) meeting minutes review, and interview, the facility ' s Governing Body consisting of the present Administrator, Senior [NAME] President of Operations, Regional Director of Operations, Assistant [NAME] President of Clinical Operations, Regional Nurse Manager, Assistant Director of Nursing, and the Director of Nursing failed to provide oversight for the QAPI Program to ensure an effective QAPI plan was established and implemented to address, timely report, and thoroughly investigate allegations of sexual abuse, physical abuse, and neglect. The Governing Body failed to ensure the QAPI Program established and implemented effective interventions to address nutritional needs for vulnerable residents that resulted in significant weight loss. [...]
  4. L
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on policy review, job description review, Quality Assurance and Performance Improvement (QAPI) Minutes review, QAPI sign-in sheets, facility investigation, and interview, the QAPI Committee failed to ensure an effective QAPI program that systematically identified, reported, tracked, investigated, analyzed and used data and information related to all types of abuse and nutritional status in the facility. The QAPI committee failed to ensure the facility was administered in a manner that enabled it to use its resources effectively and efficiently. [...]
  5. K
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interview, the facility failed to timely report allegations of abuse and neglect for 5 of 21 (Resident #2, #3, #19, #4, and #5) sampled residents reviewed for abuse. The facility failed to report an allegation of sexual abuse to the State Survey Agency within 2 hours when Resident #2 reported/alleged to staff on 5/8/2024 at approximately 11:00 PM that Resident #3 assaulted her through anal penetration. The facility failed to report Resident #19 ' s cocaine overdose in the facility on 11/8/2023 at approximately 8:30 PM, within 2 hours to the State Survey Agency. The facility ' s failure to ensure all allegations of abuse and neglect were reported immediately resulted in an Immediate Jeopardy (IJ) for Resident #2, #3, and #19. [...]
  6. K
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, facility investigation review, medical record review, and interview, the facility failed to conduct a thorough investigation and take appropriate corrective actions for 6 of 21 (Resident #4, #5, #2, #3, #7 and #19) sampled residents reviewed for abuse. The facility failed to conduct a thorough investigation into an allegation of sexual abuse between Resident #4, a vulnerable, cognitively impaired resident with a diagnosis of dementia, and Resident #5 on 7/7/2024. The facility failed to conduct a thorough investigation into Resident #2's allegation that Resident #3 sexually assaulted her through anal penetration on 5/8/2024, which resulted in psychosocial harm and delayed incontinence care for the victim. The facility failed to conduct a thorough investigation into Resident #19's cocaine overdose in the facility on 11/8/2023. [...]
  7. K
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility job description, facility policy review, ADL (Activities of Daily Living) Verification Worksheet, Patient Weight Reports, Weight (wt) Loss Documentation Report, medical record review, observation and interview, the facility failed to recognize repeated, systemic failures to assess and address a resident ' s nutritional status and to implement pertinent interventions that resulted in continued significant weight loss for 5 of 9 (Residents #67, #65, #63, #45 and #46) sampled residents reviewed for nutritional needs. Resident #45 experienced a significant weight loss of 10% (percent) in 6 months. Resident #67 suffered a significant and severe weight loss of approximately 9.0% over 2 months from 8/15/2024 to 10/14/2024. Resident #65 suffered a significant and severe weight loss of approximately 8.5% over 1 month from 8/9/2024 to 9/13/2024. [...]
  8. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on policy review, record review, medical record review, observation, and interview, the facility failed to ensure a safe, secure environment for a vulnerable and high-risk resident with wandering behaviors for 1 of 5 sampled residents (Resident #1) reviewed for elopement/wandering. The facility's failure to ensure a safe, secure environment resulted in Immediate Jeopardy (IJ) when Resident #1 exited the facility through the window in his room. Resident #1's sister called the facility around 5:30 AM to notify the facility that Resident #1 was found sitting on her front porch which was approximately 3 miles from the facility, along highly trafficked city streets and in a heavily populated area. Facility staff were unaware Resident #1 had exited the facility for approximately 8 and a half hours. [...]
  9. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, facility investigation summary review, medical record review, and interview, the facility failed to ensure 1 (Resident #26) of 3 residents reviewed were free from misappropriation.
  10. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, medical record reviews, and interviews, the facility failed to ensure transfer/discharge information was documented in the medical record and communicated to the receiving provider for 6 of 6 residents (Resident #44, #43, #52, #53, #54 and #51) reviewed for transfer/discharge.
  11. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to provide a bed-hold notice to the resident or resident representative at the time of transfer for 5 of 6 residents (Resident #43, #52, #53, #54, #51) reviewed for discharge.
  12. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to update the care plan for 2 (Resident #45and #56) of 70 sampled residents reviewed for care plans.
  13. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on the facility policy review, medical record review, and interviews, the facility failed to provide a resident who was unable to carry out activities of daily living (ADL) the necessary services to maintain personal hygiene for 1 of 5 (Resident #33) residents reviewed for bathing.
  14. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility policy review, medical record reviews, and interviews, the facility failed to provide a physician order to administer medication for 2 of 7 residents (Resident #43 and Resident #8) reviewed for physician orders.
  15. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on the facility policy review, medical record review, and interviews, revealed the facility failed to ensure that a resident receives care, consistent with professional standards of practice, to prevent pressure ulcers and does not develop pressure ulcer for 2 (Resident #31 and Resident #33) of 9 residents reviewed for wound care.
  16. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on review of the facility assessment, review of employee time sheets, review of the nursing home licensure check list and interview the facility failed to have sufficient nursing staff to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident in accordance with the facility assessment. Failure to assure the facility had sufficient nursing staff had the potential to affect all residents residing in the facility. The Census on entrance was 109.
  17. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on facility assessment, nursing home licensure checklist, employee time sheets, and interview, the facility failed to ensure Registered Nurse (RN) coverage for 8 consecutive hours a day, 7 days a week for 2 days in June of 2024.
August 30, 2023Standard inspection · 9 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on facility policy review, facility document review, medical record review, observation, and interview, the facility failed to ensure a safe environment and provide adequate supervision for 1 (Resident #29) of 7 sampled residents reviewed for wandering/elopement. The facility's failure to supervise and prevent Resident #29, with a known history of exit seeking behaviors and who was actively exhibiting delusions and auditory hallucinations from eloping to an unsafe environment, resulted in Immediate Jeopardy (IJ) when Resident #29 was found outside of the facility in the parking lot at 9:15 PM on 9/24/2022. According to staff statements, the resident was last seen in her wheelchair ambulating through the facility hallways around 8:30 PM. [...]
  2. J
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · Immediate jeopardy to resident health or safety, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteAmended from F-865 to F-867 Based on facility policy review, facility document review, medical record review, and interview, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to develop an effective QAPI program that recognized concerns related to exit seeking behavior when a resident exited the facility without staff knowledge, and failed to provide adequate supervision to prevent elopement and failed to ensure a safe environment for 1 (Resident #29) of 7 sampled residents. Failure of the QAPI Committee to provide adequate supervision to prevent elopement placed Resident #29 in Immediate Jeopardy. Resident #29 (a resident who was experiencing auditory hallucinations and delusions, with known wandering and exit seeking behaviors) was able to exit the facility to the parking lot at night on 9/24/2022. [...]
  3. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on facility policy review, medical record review, documentation, and interview, the facility failed to conduct and document Resident Council meetings.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on observation, and interview the facility failed to ensure a safe, homelike environment for 1 of 62 (room [ROOM NUMBER]) rooms observed.
  5. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on facility policy review, Facility Reported Investigation, medical record review, and interview, the facility failed to thoroughly investigate the allegation of abuse for 3 of 6 sampled residents (Resident #83, #90, and #361) reviewed.
  6. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to send a copy of the transfer notice to a representative of the Office of the State Long-Term Care Ombudsman for 1 of 33 (Resident #2) residents reviewed.
  7. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to provide written information regarding the bed hold policy for 1 of 33 (Resident #2) residents reviewed.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on medical record review, observation, and interview, the facility failed to obtain a physician's order for a condom catheter for 1 of 2 (Resident #58) residents reviewed.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to label and cover graduate urine measurement containers and bedpans in 2 of 62 (room [ROOM NUMBER] and room [ROOM NUMBER]) resident rooms observed. The facility to failed to keep oxygen cannulas off the floor, and cover nebulizer masks for 3 of 33 sampled residents (Resident #19, Resident #58, and Resident #60) reviewed.
May 21, 2019Standard inspection · 6 citations
  1. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facility policy review, observation and interview, the facility failed to secure the personal privacy and confidentiality of medical records for 1 resident (#21) of 45 residents reviewed.
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to coordinate the timely completion of a Level II Pre-admission Screening and Resident Review (PASRR) for 1 Resident (#24) of 45 residents reviewed.
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facility policy review, medical record review and interview the facility failed to complete a baseline care plan within 48 hours of admission to the facility for 2 residents (#59 and #67) of 45 residents reviewed.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facilty policy review, medical record review, observation and Interview, the facility failed to revise/update comprehensive care plans for 2 residents (#6 and #72) of 45 resident care plans reviewed.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facility policy review, observation and interview the facility failed to store medications properly related to medications being left unattended in a medication cup on top of a medication cart.
  6. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2019
    Inspectors wroteBased on facility policy review, observation and interview, the facility failed to maintain 1 of 2 ice machines in a clean and sanitary condition to prevent cross contamination of the ice and failed to store foods in safe and sanitary manner to prevent cross contamination.

Fire safety inspections

29 fire safety citations on file: 9 on March 4, 2026, 13 on August 30, 2023, 7 on May 21, 2019.

Every fire safety citation29 citations
  1. D
    Establish roles under a Waiver declared by secretary.
    E 26 · March 4, 2026 · Corrected (the home has a date of correction)
  2. D
    Conduct testing and exercise requirements.
    E 39 · March 4, 2026 · Corrected (the home has a date of correction)
  3. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 4, 2026 · Corrected (the home has a date of correction)
  4. D
    Provide properly protected cooking facilities.
    K 324 · March 4, 2026 · Corrected (the home has a date of correction)
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 4, 2026 · Corrected (the home has a date of correction)
  6. D
    Have simulated fire drills held at unexpected times.
    K 712 · March 4, 2026 · Corrected (the home has a date of correction)
  7. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 4, 2026 · Corrected (the home has a date of correction)
  8. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 4, 2026 · Corrected (the home has a date of correction)
  9. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 4, 2026 · Corrected (the home has a date of correction)
  10. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · August 30, 2023 · Corrected (the home has a date of correction)
  11. D
    Include a process for Emergency Preparedness collaboration.
    E 9 · August 30, 2023 · Corrected (the home has a date of correction)
  12. D
    Provide primary/alternate means for communication.
    E 32 · August 30, 2023 · Corrected (the home has a date of correction)
  13. D
    Conduct testing and exercise requirements.
    E 39 · August 30, 2023 · Corrected (the home has a date of correction)
  14. D
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · August 30, 2023 · Corrected (the home has a date of correction)
  15. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 30, 2023 · Corrected (the home has a date of correction)
  16. D
    Provide properly protected cooking facilities.
    K 324 · August 30, 2023 · Corrected (the home has a date of correction)
  17. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 30, 2023 · Corrected (the home has a date of correction)
  18. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 30, 2023 · Corrected (the home has a date of correction)
  19. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · August 30, 2023 · Corrected (the home has a date of correction)
  20. D
    Provide properly sized and located linen or trash receptacles.
    K 754 · August 30, 2023 · Corrected (the home has a date of correction)
  21. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · August 30, 2023 · Corrected (the home has a date of correction)
  22. D
    Ensure proper usage of power strips and extension cords.
    K 920 · August 30, 2023 · Corrected (the home has a date of correction)
  23. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 21, 2019 · Corrected (the home has a date of correction)
  24. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 21, 2019 · Corrected (the home has a date of correction)
  25. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 21, 2019 · Corrected (the home has a date of correction)
  26. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · May 21, 2019 · Corrected (the home has a date of correction)
  27. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 21, 2019 · Corrected (the home has a date of correction)
  28. D
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · May 21, 2019 · Corrected (the home has a date of correction)
  29. D
    Have proper medical gas storage and administration areas.
    K 923 · May 21, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 4, 2026Fine $6,582
March 4, 2026Fine $6,583
February 6, 2025Fine $15,512
November 7, 2024Fine $95,384
November 7, 2024Payment Denial 25 days from November 14, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)5.043.803.86
Registered nurses0.580.600.69
All nursing staff on weekends5.083.313.42
Nurse aides2.94
Licensed practical nurses1.52
Nursing staff turnover (share who left in a year)52.9%48.9%45.8%
Registered nurse turnover53.8%43.2%42.9%
Administrators who left2

CMS expects 4.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.02 on weekdays and 5.08 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 42.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.68 in April to June 2025 to 5.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.040.585.025.08 42.0%0 of 90100
Oct to Dec 20254.220.544.473.60 31.5%0 of 92103
Jul to Sep 20253.690.553.962.99 7.9%0 of 9297
Apr to Jun 20253.680.623.863.22 3.9%0 of 9191
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.214.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.71.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.83.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.91.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.717.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.05.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.116.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.222.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.611.212.0

Owners and operators

Legal business name: NASHVILLE SNF HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Branch Banking & Trust Company5% or greater security interestOrganization02/01/2025
Truist Bank5% or greater security interestOrganization02/01/2025
Collins, MillardManaging control - governing bodyIndividual02/01/2025
Miller, GinaManaging control - governing bodyIndividual02/01/2025
Perkins, ToniManaging control - governing bodyIndividual02/01/2025
Smith, MichaelManaging control - governing bodyIndividual02/01/2025
Wakefield, TanishaManaging control - governing bodyIndividual02/01/2025
Apt, FrederickCorporate officerIndividual02/01/2025
Jergensen, JoshuaCorporate officerIndividual02/01/2025
Mitchell, JohnCorporate officerIndividual02/01/2025
Providence Administrative Consulting Services IncOperational/managerial controlOrganization02/01/2025
Hearns, EdwardOperational/managerial controlIndividual02/01/2025
4343 Ashland City Highway Tn LLCAdp of the SNFOrganization03/12/2025
Providence Administrative Consulting Services IncAdp of the SNFOrganization04/16/2025
Collins, MillardAdp of the SNFIndividual02/07/2025
Hearns, EdwardAdp of the SNFIndividual03/12/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on March 4, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on November 7, 2024: "Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on November 7, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 4 problems in this area, most recently on November 7, 2024: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

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Common questions

What is Eaton Creek Post Acute's Medicare star rating?
CMS does not give Eaton Creek Post Acute an overall star rating in the data as of September 1, 2026.
How many deficiencies did Eaton Creek Post Acute get at its last inspection?
3 health deficiencies at the standard inspection on March 4, 2026. The Tennessee average is 4.4.
Has Eaton Creek Post Acute been fined?
Yes. CMS lists 4 fines totaling $124,061 in the last three years.
Does Eaton Creek Post Acute accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Eaton Creek Post Acute?
CMS lists 16 owners and managers, and links the home to PACS Group. Legal business name: NASHVILLE SNF HEALTHCARE LLC.

Sources

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