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Altenheim Health & Living Community

3525 E Hanna Ave, Indianapolis, IN 46237 · Marion County · (317) 788-4261

87 certified beds, about 85 residents a day · Government - County · Medicare and Medicaid since 1980

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155196 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 19, 2025, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 11 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.49 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

57.3% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
2E
0F
Potential for minimal harm
0A
0B
0C
March 25, 2026Complaint inspection · 2 citations
  1. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident diagnosed with bipolar disorder received mental health services to attain the highest practicable mental and psychosocial well-being for 1 of 3 residents reviewed for behavioral health services. (Resident B)
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure documentation on the Medication Administration Record was complete and accurate for 1 of 3 residents reviewed for documentation. (Resident B)
July 30, 2025Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assured the accurate receiving and dispensing of drugs) to meet the needs of residents for 2 of 3 residents reviewed for pharmacy services (Resident B and Resident C).
June 19, 2025Standard inspection · 2 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 4, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed ensure self-medication administration assessments were completed for 2 of 2 residents observed with medications left at the bedside. (Resident 52 and Resident 60)
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 4, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control practices for 1 of 4 residents observed with an indwelling urinary catheter. The urinary catheter drainage bag was on the floor. (Resident 121)
February 24, 2025Complaint inspection · 1 citation
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure prescription injectable medication was secured for 1 of 1 random observations. (Resident B)
October 11, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 31, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide care and services for a resident admitted with a pressure ulcer for 1 of 3 residents reviewed for pressure ulcers. Treatments were not completed as ordered and care plans were not developed. (Resident B)
July 16, 2024Standard inspection · 1 citation
  1. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 2, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure care and services for residents with dialysis were provided for 3 of 4 residents reviewed for dialysis services. Daily weights as ordered by the physician, related to the resident's dialysis services, were not obtained and monitored. (Resident 54, Resident 59, Resident 67)
April 1, 2024Complaint inspection · 1 citation
  1. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an effective pest control program was maintained and the facility was free of rodents affecting 5 of 8 residents reviewed. (Resident D, Resident E, Resident J, Resident K, Resident M)
June 7, 2023Standard inspection · 2 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 21, 2023
    Inspectors wroteBased on record review and interview, the facility failed to inventory and document resident belongings upon admission and discharge for 4 of 4 residents reviewed. (Resident B, Resident C, Resident D, Resident E)
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 21, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure physician orders for skin treatment services were accurately provided and recorded for 2 of 7 residents reviewed. (Resident 174, Resident 25)

Fire safety inspections

27 fire safety citations on file: 3 on June 19, 2025, 10 on July 16, 2024, 14 on June 7, 2023.

Every fire safety citation27 citations
  1. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 19, 2025 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 19, 2025 · Corrected (the home has a date of correction)
  3. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 19, 2025 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 16, 2024 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 16, 2024 · Corrected (the home has a date of correction)
  6. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 16, 2024 · Corrected (the home has a date of correction)
  7. E
    Install proper backup exit lighting.
    K 281 · July 16, 2024 · Corrected (the home has a date of correction)
  8. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 16, 2024 · Corrected (the home has a date of correction)
  9. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · July 16, 2024 · Corrected (the home has a date of correction)
  10. E
    Ensure proper usage of power strips and extension cords.
    K 920 · July 16, 2024 · Corrected (the home has a date of correction)
  11. D
    Meet other general requirements.
    K 100 · July 16, 2024 · Corrected (the home has a date of correction)
  12. D
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · July 16, 2024 · Corrected (the home has a date of correction)
  13. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 16, 2024 · Corrected (the home has a date of correction)
  14. F
    Implement emergency and standby power systems.
    E 41 · June 7, 2023 · Corrected (the home has a date of correction)
  15. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · June 7, 2023 · Corrected (the home has a date of correction)
  16. F
    Install proper backup exit lighting.
    K 281 · June 7, 2023 · Corrected (the home has a date of correction)
  17. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · June 7, 2023 · Corrected (the home has a date of correction)
  18. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 7, 2023 · Corrected (the home has a date of correction)
  19. F
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · June 7, 2023 · Corrected (the home has a date of correction)
  20. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 7, 2023 · Corrected (the home has a date of correction)
  21. E
    Have exits that are accessible at all times.
    K 271 · June 7, 2023 · Corrected (the home has a date of correction)
  22. E
    Have properly located and lighted "Exit" signs.
    K 293 · June 7, 2023 · Corrected (the home has a date of correction)
  23. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 7, 2023 · Corrected (the home has a date of correction)
  24. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 7, 2023 · Corrected (the home has a date of correction)
  25. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · June 7, 2023 · Corrected (the home has a date of correction)
  26. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · June 7, 2023 · Corrected (the home has a date of correction)
  27. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 7, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.493.693.86
Registered nurses0.410.670.69
All nursing staff on weekends2.813.253.42
Nurse aides1.95
Licensed practical nurses1.14
Nursing staff turnover (share who left in a year)57.3%45.9%45.8%
Registered nurse turnover70.0%40.3%42.9%
Administrators who left0

CMS expects 3.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 2.81 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.490.413.772.81 3.6%1 of 9085
Oct to Dec 20253.530.323.762.97 3.9%16 of 9277
Jul to Sep 20253.500.433.712.95 4.6%8 of 9276
Apr to Jun 20253.470.443.712.87 4.6%2 of 9179
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.311.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.41.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.83.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
0.911.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.13.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.713.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.422.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.510.812.0

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.

NameRoleTypeShareSince
Riverview Hospital5% or greater direct ownership interestOrganization100%12/01/2011
Orix Real Estate Capital LLC5% or greater security interestOrganization12/01/2011
Baah, DebrahManaging control - governing bodyIndividual08/11/2024
Balla, MatthewManaging control - governing bodyIndividual05/23/2022
Cattell, ZacharyManaging control - governing bodyIndividual04/25/2022
Fauth, KendraManaging control - governing bodyIndividual12/26/2021
Gormal, GreggManaging control - governing bodyIndividual10/01/2016
Haug, AmyManaging control - governing bodyIndividual01/04/2022
Lopossa, LynnManaging control - governing bodyIndividual12/17/2023
McClelland, ThomasManaging control - governing bodyIndividual12/26/2021
Spencer, LeaannManaging control - governing bodyIndividual06/18/2018
Tyler, LateasaManaging control - governing bodyIndividual05/01/2021
Friend, JaynaCorporate officerIndividual06/01/2021
Hyatt, DavidCorporate officerIndividual03/29/2023
Cardon and Associates IncOperational/managerial controlOrganization08/23/2013
Cardon Management Company LLCOperational/managerial controlOrganization12/01/2011
Moore Operating Group IncOperational/managerial controlOrganization05/18/2020
Baah, DebrahOperational/managerial controlIndividual08/11/2024
Balla, MatthewOperational/managerial controlIndividual05/23/2022
Cattell, ZacharyOperational/managerial controlIndividual04/25/2022
Devney, TeresaOperational/managerial controlIndividual11/18/2022
Fauth, KendraOperational/managerial controlIndividual12/26/2021
Friend, JaynaOperational/managerial controlIndividual06/01/2021
Gormal, GreggOperational/managerial controlIndividual10/01/2016
Hafidh, SaadOperational/managerial controlIndividual01/07/2020
Haug, AmyOperational/managerial controlIndividual01/04/2022
Hyatt, DavidOperational/managerial controlIndividual03/27/2023
Ingram, StephanieOperational/managerial controlIndividual09/01/2021
Lopossa, LynnOperational/managerial controlIndividual12/17/2023
McClelland, ThomasOperational/managerial controlIndividual12/26/2021
McIntosh, EricOperational/managerial controlIndividual10/31/2021
Altenheim H&l Property LLCAdp of the SNFOrganization12/01/2011
Ankura Consulting Group LLCAdp of the SNFOrganization06/15/2022
Bradley & Associates IncAdp of the SNFOrganization01/01/2023
Cardon and Associates IncAdp of the SNFOrganization06/17/2025
Cardon Management Company LLCAdp of the SNFOrganization06/18/2025
Cole Marketing Communications IncAdp of the SNFOrganization04/01/2015
Forvis Mazars LLPAdp of the SNFOrganization12/01/2011
Healthdrive Podiatry Group PaAdp of the SNFOrganization03/07/2019
Heart of Cardon LLCAdp of the SNFOrganization09/06/2007
Jeffrey L Morer Od PCAdp of the SNFOrganization03/07/2019
Lacy Beyl & Company IncAdp of the SNFOrganization07/15/2015
Lifespan Therapy LLCAdp of the SNFOrganization10/25/2007
Med-Pass IncorporatedAdp of the SNFOrganization09/01/2020
Mobile Audiology Associates PCAdp of the SNFOrganization03/07/2019
Moser Consulting IncorporatedAdp of the SNFOrganization04/01/2020
Orix Real Estate Capital LLCAdp of the SNFOrganization06/17/2025
Proactive Clinical PartnersAdp of the SNFOrganization01/01/2020
Respiratory Partners IncAdp of the SNFOrganization11/01/2019
Third Eye Health IncAdp of the SNFOrganization02/04/2022
Total Renal Laboratories IncAdp of the SNFOrganization07/16/2021
Vox Global LLCAdp of the SNFOrganization02/28/2019
Baah, DebrahAdp of the SNFIndividual08/11/2024
Balla, MatthewAdp of the SNFIndividual05/23/2022
Cattell, ZacharyAdp of the SNFIndividual04/25/2021
Devney, TeresaAdp of the SNFIndividual11/18/2022
Fauth, KendraAdp of the SNFIndividual12/26/2021
Friend, JaynaAdp of the SNFIndividual06/03/2021
Gormal, GreggAdp of the SNFIndividual10/01/2016
Hafidh, SaadAdp of the SNFIndividual01/07/2020
Haug, AmyAdp of the SNFIndividual01/04/2022
Ingram, StephanieAdp of the SNFIndividual09/01/2021
Lopossa, LynnAdp of the SNFIndividual12/17/2023
McClelland, ThomasAdp of the SNFIndividual12/26/2021
McIntosh, EricAdp of the SNFIndividual10/31/2021
Spencer, LeaannAdp of the SNFIndividual06/18/2018
Tyler, LateasaAdp of the SNFIndividual05/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Ensure each resident must receive and the facility must provide necessary behavioral health care and services."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 30, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 19, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.81 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Altenheim Health & Living Community's Medicare star rating?
CMS rates Altenheim Health & Living Community 4 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Altenheim Health & Living Community get at its last inspection?
2 health deficiencies at the standard inspection on June 19, 2025. The Indiana average is 7.2.
Has Altenheim Health & Living Community been fined?
CMS lists no fines in the last three years.
Does Altenheim Health & Living Community accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Altenheim Health & Living Community?
CMS lists 67 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Sources

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