Altenheim Health & Living Community
3525 E Hanna Ave, Indianapolis, IN 46237 · Marion County · (317) 788-4261
87 certified beds, about 85 residents a day · Government - County · Medicare and Medicaid since 1980
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155196 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 19, 2025, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).
None of its 11 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.49 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.
57.3% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
March 25, 2026Complaint inspection · 2 citations
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident diagnosed with bipolar disorder received mental health services to attain the highest practicable mental and psychosocial well-being for 1 of 3 residents reviewed for behavioral health services. (Resident B)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure documentation on the Medication Administration Record was complete and accurate for 1 of 3 residents reviewed for documentation. (Resident B)
July 30, 2025Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assured the accurate receiving and dispensing of drugs) to meet the needs of residents for 2 of 3 residents reviewed for pharmacy services (Resident B and Resident C).
June 19, 2025Standard inspection · 2 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed ensure self-medication administration assessments were completed for 2 of 2 residents observed with medications left at the bedside. (Resident 52 and Resident 60)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control practices for 1 of 4 residents observed with an indwelling urinary catheter. The urinary catheter drainage bag was on the floor. (Resident 121)
February 24, 2025Complaint inspection · 1 citation
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure prescription injectable medication was secured for 1 of 1 random observations. (Resident B)
October 11, 2024Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to provide care and services for a resident admitted with a pressure ulcer for 1 of 3 residents reviewed for pressure ulcers. Treatments were not completed as ordered and care plans were not developed. (Resident B)
July 16, 2024Standard inspection · 1 citation
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to ensure care and services for residents with dialysis were provided for 3 of 4 residents reviewed for dialysis services. Daily weights as ordered by the physician, related to the resident's dialysis services, were not obtained and monitored. (Resident 54, Resident 59, Resident 67)
April 1, 2024Complaint inspection · 1 citation
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an effective pest control program was maintained and the facility was free of rodents affecting 5 of 8 residents reviewed. (Resident D, Resident E, Resident J, Resident K, Resident M)
June 7, 2023Standard inspection · 2 citations
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to inventory and document resident belongings upon admission and discharge for 4 of 4 residents reviewed. (Resident B, Resident C, Resident D, Resident E)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure physician orders for skin treatment services were accurately provided and recorded for 2 of 7 residents reviewed. (Resident 174, Resident 25)
Fire safety inspections
27 fire safety citations on file: 3 on June 19, 2025, 10 on July 16, 2024, 14 on June 7, 2023.
Every fire safety citation27 citations
- F Have simulated fire drills held at unexpected times.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure proper usage of power strips and extension cords.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install proper backup exit lighting.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Ensure proper usage of power strips and extension cords.
- D Meet other general requirements.
- D Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- D Have properly installed electrical wiring and gas equipment.
- F Implement emergency and standby power systems.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Install proper backup exit lighting.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have exits that are accessible at all times.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have restrictions on the use of highly flammable decorations.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.49 | 3.69 | 3.86 |
| Registered nurses | 0.41 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.81 | 3.25 | 3.42 |
| Nurse aides | 1.95 | ||
| Licensed practical nurses | 1.14 | ||
| Nursing staff turnover (share who left in a year) | 57.3% | 45.9% | 45.8% |
| Registered nurse turnover | 70.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 2.81 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.49 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.49 | 0.41 | 3.77 | 2.81 | 3.6% | 1 of 90 | 85 |
| Oct to Dec 2025 | 3.53 | 0.32 | 3.76 | 2.97 | 3.9% | 16 of 92 | 77 |
| Jul to Sep 2025 | 3.50 | 0.43 | 3.71 | 2.95 | 4.6% | 8 of 92 | 76 |
| Apr to Jun 2025 | 3.47 | 0.44 | 3.71 | 2.87 | 4.6% | 2 of 91 | 79 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Indiana
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Indiana, all employers | |||
| CNAs (nursing assistants) | $18.43 | $17.80 to $21.36 | 33,640 |
| LPNs and LVNs | $31.60 | $29.35 to $35.30 | 14,480 |
| Registered nurses | $40.14 | $37.86 to $48.28 | 68,980 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.3 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.8 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.9 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.7 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.4 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.5 | 10.8 | 12.0 |
Owners and operators
Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Riverview Hospital | 5% or greater direct ownership interest | Organization | 100% | 12/01/2011 |
| Orix Real Estate Capital LLC | 5% or greater security interest | Organization | 12/01/2011 | |
| Baah, Debrah | Managing control - governing body | Individual | 08/11/2024 | |
| Balla, Matthew | Managing control - governing body | Individual | 05/23/2022 | |
| Cattell, Zachary | Managing control - governing body | Individual | 04/25/2022 | |
| Fauth, Kendra | Managing control - governing body | Individual | 12/26/2021 | |
| Gormal, Gregg | Managing control - governing body | Individual | 10/01/2016 | |
| Haug, Amy | Managing control - governing body | Individual | 01/04/2022 | |
| Lopossa, Lynn | Managing control - governing body | Individual | 12/17/2023 | |
| McClelland, Thomas | Managing control - governing body | Individual | 12/26/2021 | |
| Spencer, Leaann | Managing control - governing body | Individual | 06/18/2018 | |
| Tyler, Lateasa | Managing control - governing body | Individual | 05/01/2021 | |
| Friend, Jayna | Corporate officer | Individual | 06/01/2021 | |
| Hyatt, David | Corporate officer | Individual | 03/29/2023 | |
| Cardon and Associates Inc | Operational/managerial control | Organization | 08/23/2013 | |
| Cardon Management Company LLC | Operational/managerial control | Organization | 12/01/2011 | |
| Moore Operating Group Inc | Operational/managerial control | Organization | 05/18/2020 | |
| Baah, Debrah | Operational/managerial control | Individual | 08/11/2024 | |
| Balla, Matthew | Operational/managerial control | Individual | 05/23/2022 | |
| Cattell, Zachary | Operational/managerial control | Individual | 04/25/2022 | |
| Devney, Teresa | Operational/managerial control | Individual | 11/18/2022 | |
| Fauth, Kendra | Operational/managerial control | Individual | 12/26/2021 | |
| Friend, Jayna | Operational/managerial control | Individual | 06/01/2021 | |
| Gormal, Gregg | Operational/managerial control | Individual | 10/01/2016 | |
| Hafidh, Saad | Operational/managerial control | Individual | 01/07/2020 | |
| Haug, Amy | Operational/managerial control | Individual | 01/04/2022 | |
| Hyatt, David | Operational/managerial control | Individual | 03/27/2023 | |
| Ingram, Stephanie | Operational/managerial control | Individual | 09/01/2021 | |
| Lopossa, Lynn | Operational/managerial control | Individual | 12/17/2023 | |
| McClelland, Thomas | Operational/managerial control | Individual | 12/26/2021 | |
| McIntosh, Eric | Operational/managerial control | Individual | 10/31/2021 | |
| Altenheim H&l Property LLC | Adp of the SNF | Organization | 12/01/2011 | |
| Ankura Consulting Group LLC | Adp of the SNF | Organization | 06/15/2022 | |
| Bradley & Associates Inc | Adp of the SNF | Organization | 01/01/2023 | |
| Cardon and Associates Inc | Adp of the SNF | Organization | 06/17/2025 | |
| Cardon Management Company LLC | Adp of the SNF | Organization | 06/18/2025 | |
| Cole Marketing Communications Inc | Adp of the SNF | Organization | 04/01/2015 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 12/01/2011 | |
| Healthdrive Podiatry Group Pa | Adp of the SNF | Organization | 03/07/2019 | |
| Heart of Cardon LLC | Adp of the SNF | Organization | 09/06/2007 | |
| Jeffrey L Morer Od PC | Adp of the SNF | Organization | 03/07/2019 | |
| Lacy Beyl & Company Inc | Adp of the SNF | Organization | 07/15/2015 | |
| Lifespan Therapy LLC | Adp of the SNF | Organization | 10/25/2007 | |
| Med-Pass Incorporated | Adp of the SNF | Organization | 09/01/2020 | |
| Mobile Audiology Associates PC | Adp of the SNF | Organization | 03/07/2019 | |
| Moser Consulting Incorporated | Adp of the SNF | Organization | 04/01/2020 | |
| Orix Real Estate Capital LLC | Adp of the SNF | Organization | 06/17/2025 | |
| Proactive Clinical Partners | Adp of the SNF | Organization | 01/01/2020 | |
| Respiratory Partners Inc | Adp of the SNF | Organization | 11/01/2019 | |
| Third Eye Health Inc | Adp of the SNF | Organization | 02/04/2022 | |
| Total Renal Laboratories Inc | Adp of the SNF | Organization | 07/16/2021 | |
| Vox Global LLC | Adp of the SNF | Organization | 02/28/2019 | |
| Baah, Debrah | Adp of the SNF | Individual | 08/11/2024 | |
| Balla, Matthew | Adp of the SNF | Individual | 05/23/2022 | |
| Cattell, Zachary | Adp of the SNF | Individual | 04/25/2021 | |
| Devney, Teresa | Adp of the SNF | Individual | 11/18/2022 | |
| Fauth, Kendra | Adp of the SNF | Individual | 12/26/2021 | |
| Friend, Jayna | Adp of the SNF | Individual | 06/03/2021 | |
| Gormal, Gregg | Adp of the SNF | Individual | 10/01/2016 | |
| Hafidh, Saad | Adp of the SNF | Individual | 01/07/2020 | |
| Haug, Amy | Adp of the SNF | Individual | 01/04/2022 | |
| Ingram, Stephanie | Adp of the SNF | Individual | 09/01/2021 | |
| Lopossa, Lynn | Adp of the SNF | Individual | 12/17/2023 | |
| McClelland, Thomas | Adp of the SNF | Individual | 12/26/2021 | |
| McIntosh, Eric | Adp of the SNF | Individual | 10/31/2021 | |
| Spencer, Leaann | Adp of the SNF | Individual | 06/18/2018 | |
| Tyler, Lateasa | Adp of the SNF | Individual | 05/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Ensure each resident must receive and the facility must provide necessary behavioral health care and services."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 30, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 19, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.81 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Waters of Indianapolis, the Indianapolis, 0.8 mi · 2 of 5 stars · 25 citations
- Beech Grove Meadows Beech Grove, 1 mi · 4 of 5 stars · 13 citations
- Envive of Beech Grove Beech Grove, 1.5 mi · 4 of 5 stars · 11 citations
- Brickyard Healthcare - Churchman Care Center Indianapolis, 1.5 mi · 5 of 5 stars · 15 citations
- Fairway Village Indianapolis, 1.7 mi · 5 of 5 stars · 0 citations
- Bethany Village Indianapolis, 1.9 mi · 2 of 5 stars · 20 citations
- Forest Creek Village Indianapolis, 2.5 mi · 4 of 5 stars · 31 citations
- Majestic Care of Southport Indianapolis, 3.1 mi · 3 of 5 stars · 20 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Altenheim Health & Living Community's Medicare star rating?
- CMS rates Altenheim Health & Living Community 4 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Altenheim Health & Living Community get at its last inspection?
- 2 health deficiencies at the standard inspection on June 19, 2025. The Indiana average is 7.2.
- Has Altenheim Health & Living Community been fined?
- CMS lists no fines in the last three years.
- Does Altenheim Health & Living Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Altenheim Health & Living Community?
- CMS lists 67 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.