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Bel Aire Center

35 Bel-Aire Drive, Newport, VT 05855 · Orleans County · (802) 334-2878

58 certified beds, about 45 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 475049 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 22, 2026, inspectors cited 0 health deficiencies (the Vermont average is 7.9, the national average 9.2).

Of 27 health citations since April 2024, 4 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $214,208 in the last three years; the largest was $135,135, and the latest is dated April 1, 2026.

Nurses and nurse aides worked 3.65 hours per resident per day, against 4.22 across Vermont and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.

59.3% of nursing staff left within the year CMS measured (Vermont average 55.4%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
1H
0I
Potential for more than minimal harm
12D
10E
1F
Potential for minimal harm
0A
0B
0C
July 22, 2026Standard inspection · 0 citations
April 1, 2026Complaint inspection · 3 citations
  1. H
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · Actual harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 6, 2026
    Inspectors wroteBased on interview and record review, the facility failed to provide education and ensure nursing competencies regarding the application and monitoring of an Unna boot (compression dressing impregnated with healing agents) for 3 of 3 nursing staff. As a result, Resident #1 developed a large necrotic ulcer on his/her foot requiring admission to the hospital which later resulted in a below the knee amputation.
  2. G
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 6, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure care plans were updated with a new intervention for 1 of 3 residents sampled (Resident #1). As a result, the resident sustained a necrotic ulcer on his/her right foot related to improper application of an Unna boot (compression dressing impregnated with healing agents) requiring admission to the hospital which later resulted in a below the knee amputation.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 6, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control policies regarding Enhanced Barrier Precautions (EBP; staff use of gown and gloves during high contact care) for 1 of 1 sampled residents.
October 17, 2025Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents remained as free from accidents as possible related to falls for 3 of 3 sampled residents (Residents #1, #2, and #3) by failing to ensure assistive devices functioned properly, provide adequate supervision, and create and implement effective, timely interventions that would reduce the likelihood of future falls. As a result, Resident #1 suffered a fall that resulted in pain, a fractured nose, a left humerus (upper arm bone) fracture, and rib fractures. This is a repeat deficiency for this facility, with the violations cited during the previous recertification survey dated 7/17/25.
  2. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that a resident was free from physical restraints for 1 of 1 applicable resident (Resident #2) related to a seat belt that the resident was unable to remove on their own.
September 2, 2025Complaint inspection · 1 citation
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one resident (Resident #1) of three sampled residents was free from significant medication errors which resulted in a resident developing DVT [Deep Vein Thrombosis] and being transferred to the emergency department.
July 17, 2025Standard inspection, Complaint inspection · 7 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents received adequate interventions to prevent accidents for 2 residents [Residents #25 & #35] of 4 sampled residents.
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased upon observation, interview, and record review, the facility failed to provide sufficient nursing staff to maintain the highest practical physical, mental, and psychosocial wellbeing of the facility's residents.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased upon observation and interview, the facility failed to ensure expired medications were stored or disposed of properly, and medications were secured.
  4. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased on record review and interview, the facility failed to obtain required consents and maintain accurate records regarding influenza and pneumococcal vaccines for 3 out of 5 residents [Residents #2, 15, 50].
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure one resident [Resident #4] of 3 sampled residents was treated with respect and dignity regarding personal medical equipment.
  6. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to treat and manage 1 of 2 sampled resident's pain [Resident #40] per physician orders and plan of care.
  7. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 28, 2025
    Inspectors wroteBased on record review and interview the facility failed to have a consent form for 1 [Resident 42] out of 5 residents for Covid-19 vaccination.
August 12, 2024Complaint inspection · 3 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased upon interview and record review, the facility failed to report allegations of abuse to the appropriate agencies and responsible parties in the required timeframes for 1 resident [Resident #1] of 4 sampled residents.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased upon interview and record review, in response to allegations of abuse the facility failed to Immediately investigate the allegations and to prevent further potential abuse for 1 resident [Resident #1] of 4 sampled residents.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased upon interview and record review, the facility failed to implement care plan interventions regarding medications and physician orders for 1 resident [Res.#1] of 4 sampled residents.
April 24, 2024Standard inspection, Complaint inspection · 11 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased upon observation, interview, and record review, the facility failed to implement an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections related to Enhanced Barrier Precautions (EBP) and residents identified as at risk.
  2. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review the facility failed to provide activities of daily living care based on resident preference for 3 of 21 residents sampled (Residents #43, #209, and #15).
  3. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased upon observation, interview, and record review, the facility failed to review and revise resident Care Plans related to falls for 3 Residents (Res.# 36, #37, and #47) of 28 sampled residents.
  4. E
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review, the facility failed to identify a resident's past history of trauma, and/or triggers which may cause re-traumatization for 2 applicable residents (Residents #26 and #11).
  5. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased upon interview and record review, the facility failed to provide sufficient nursing staff related to resident care and treatment for Res.#20, #36, #8, #51and #209 of 28 sampled residents.
  6. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure that 4 of 5 sampled licensed nursing assistants (LNAs) and 4 of 5 nurses were assessed for competency in the skills required to care for the resident needs based on resident care plans.
  7. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure that residents who use psychotropic drugs are accurately monitored for behaviors and/or side effects for 5 of 5 sampled residents (Residents #3, #26, #36, #6 and #47).
  8. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on staff interviews and record review, the facility failed to ensure that an allegation of staff to resident abuse was reported to the State Licensing Agency as required.
  9. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review the facility failed to develop and implement a baseline care plan within 48 hours of admission that included the instructions needed to provide effective and person-centered care for 2 of 9 residents in the sample (Resident #49 and Resident #3).
  10. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide treatment and care to an existing non-pressure-related injury in accordance with professional standards of practice and the person-centered care plan consistent with the facility policy for 1 of 6 residents (Resident # 11). Findings Include: Per record review, Resident #11 was admitted to the facility on [DATE] with the following diagnoses: Acute osteomyelitis (infection in the bone) of left ankle and foot, acquired absence of left great toe (amputation), Type 2 Diabetes, and peripheral artery disease (PAD), (the narrowing or blockage of the vessels that carry blood from the heart to the legs.) Per record review, a care plan entry was dated 3/28/24 with an intervention of weekly wound assessment to include measurements and description of wound status. [...]
  11. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, and the comprehensive person-centered care plan for 1 of 21 sampled residents (Resident #3).

Fire safety inspections

7 fire safety citations on file: 2 on July 22, 2026, 3 on July 17, 2025, 1 on April 5, 2023, 1 on March 30, 2022.

Every fire safety citation7 citations
  1. F
    Establish emergency prep training and testing.
    E 36 · July 22, 2026 · deficient, provider has
  2. F
    Establish staff and initial training requirements.
    E 37 · July 22, 2026 · deficient, provider has
  3. C
    Develop Emergency Preparedness policies and procedures.
    E 13 · July 17, 2025 · Corrected (the home has a date of correction)
  4. C
    List the names and contact information of those in the facility.
    E 30 · July 17, 2025 · Corrected (the home has a date of correction)
  5. C
    Conduct testing and exercise requirements.
    E 39 · July 17, 2025 · Corrected (the home has a date of correction)
  6. C
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 5, 2023 · Not yet corrected
  7. C
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · March 30, 2022 · Not yet corrected

Fines and payment denials

DatePenaltyAmount or length
April 1, 2026Fine $135,135
July 17, 2025Fine $79,073

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVermontUnited States
All nursing staff (RN, LPN and aides)3.654.223.86
Registered nurses0.700.800.69
All nursing staff on weekends3.363.663.42
Nurse aides2.03
Licensed practical nurses0.92
Nursing staff turnover (share who left in a year)59.3%55.4%45.8%
Registered nurse turnover58.3%39.9%42.9%
Administrators who left2

CMS expects 3.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.36 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.75 in April to June 2025 to 3.65 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.650.703.773.36 16.5%0 of 9045
Oct to Dec 20253.920.884.053.58 21.5%0 of 9242
Jul to Sep 20253.780.873.933.39 9.5%0 of 9247
Apr to Jun 20253.750.953.893.41 10.6%0 of 9146
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Vermont, Jan to Mar 20264.250.794.473.7123.2%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVermontUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.419.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.02.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.65.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.217.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.25.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.719.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.222.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.917.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.42.91.8

Owners and operators

Legal business name: THIRTY FIVE BEL-AIRE DRIVE SNF OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Genesis Vt Holdings LLC5% or greater direct ownership interestOrganization100%03/01/2009
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations I LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations II LLC5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestOrganization02/02/2015
Genesis Operations LLC5% or greater indirect ownership interestOrganization03/01/2009
Ghc Holdings LLC5% or greater indirect ownership interestOrganization04/01/2011
Sun Healthcare Group Inc5% or greater indirect ownership interestOrganization02/02/2015
Whitman, Arnold5% or greater indirect ownership interestIndividual02/02/2015
Berg, MichaelCorporate officerIndividual03/02/2015
Bridgeford, LauraCorporate officerIndividual06/01/2024
Mendelson, AviCorporate officerIndividual06/01/2024
Hayati, ZabiOperational/managerial controlIndividual01/02/2020
Mayhew, Rose MaryOperational/managerial controlIndividual01/01/2024
Morris, DianeOperational/managerial controlIndividual01/01/2022
Genesis Operations LLCAdp of the SNFOrganization03/10/2025
Powerback Rehabilitation LLCAdp of the SNFOrganization01/01/2019
Hayati, ZabiAdp of the SNFIndividual03/10/2025
Mayhew, Rose MaryAdp of the SNFIndividual03/10/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on October 17, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 4 problems in this area, most recently on April 1, 2026: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 1, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on April 1, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.36 hours per resident per day, below the Vermont average of 3.66.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Vermont contacts for a concern about a nursing home

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Common questions

What is Bel Aire Center's Medicare star rating?
CMS rates Bel Aire Center 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bel Aire Center get at its last inspection?
0 health deficiencies at the standard inspection on July 22, 2026. The Vermont average is 7.9.
Has Bel Aire Center been fined?
Yes. CMS lists 2 fines totaling $214,208 in the last three years.
Does Bel Aire Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bel Aire Center?
CMS lists 21 owners and managers, and links the home to Genesis Healthcare. Legal business name: THIRTY FIVE BEL-AIRE DRIVE SNF OPERATIONS LLC.

Sources

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