Birchwood Plaza
1426 West Birchwood, Chicago, IL 60626 · Cook County · (773) 274-4405
200 certified beds, about 138 residents a day · For profit - Corporation · Medicare and Medicaid since 1985
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145532 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 10, 2026, inspectors cited 11 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 31 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.11 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.
25.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
109/23
903/24
212/24
804/25
1102/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
20D
4E
3F
Potential for minimal harm
0A
3B
0C
February 10, 2026Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow their policies by a) not ensuring all food items in the kitchen were labeled/dated, b) having expired food items in the kitchen, c) not recording temperatures for the refrigerators, freezers, dishwasher, and d) not following manufacturer instructions to use the three-compartment sink. This failure has the potential to effect 135 residents that eat food from the kitchen.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain dignity for one (R93) of three residents reviewed for dining services in a sample of 27. R93 is a [AGE] year-old individual whose current face sheet includes medical diagnosis but not limited to: unspecified dementia, moderate, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, other diseases of pharynx. MDS (Minimum Data Set) section c- cognitive status dated 12/16/2025 documents R93's brief interview for mental status (BIMS) as 4/15, indicating R93 has severe cognitive disabilities. section gg-self-care dated [DATE], documents R93 requires supervision touching assistance. On 02/04/2026 at 12:21PM, R93 was observed eating lunch dosing on and off. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to follow their policy on resident's unable to use a call light by posting the lighthouse sign outside the room for one (R32) in a total sample of 27 residents reviewed.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure advance directive or code status is consistent with the comprehensive care plan of one (R17) out of six residents reviewed for advance directive in a sample of twenty-seven. Findings Include: R17's Minimum Data Set (MDS) dated [DATE] shows she is moderately cognitively impaired. R17's Electronic Medical Record (EMR) revealed she was initially admitted to the facility on [DATE] and she is [AGE] years old with diagnoses not limited to malignant neoplasm of unspecified site of unspecified female breast, iron deficiency anemia secondary to blood loss (chronic), other cerebral infarction, post-traumatic stress disorder, hypertensive heart disease without heart failure, and moderate persistent asthma with status asthmaticus. Physician Order Sheet active order as of [DATE] revealed; Do Not Resuscitate/DNR dated [DATE]. [...]
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain medical records confidentiality for one (R29) of three residents reviewed in a sample of 27. R29 is an [AGE] year-old individual whose current face sheet documents medical diagnosis to include but not limited to type 2 diabetes mellitus with hypoglycemia without coma, chronic kidney disease, unspecified, unspecified osteoarthritis, unspecified site. MDS Section C - Cognitive Patterns documents R29's Brief Interview for Mental Status (BIMS) as 10/15 indicating R29 has moderate cognitive impairment. On 02/04/2026 at 12:25PM, V4's computer was observed on team one's medication cart in the middle of hallway with R29's personal health records (Medication administration Record) visible to anyone passing by the hallway. [...]
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to follow the Resident Assessment Instrument (RAI) manual to ensure timely submission of the Minimum Data Set (MDS) assessments for three (R5, R38, and R131) out of eight residents reviewed in a total sample of twenty-seven. Findings Include:Resident R5's annual MDS assessment dated [DATE] was submitted on 01/31/26. Resident R38's quarterly MDS assessment dated [DATE] was submitted on 01/31/26. Resident R131's quarterly MDS assessment dated [DATE] was submitted on 01/31/26, all exceeding the 14-day submission requirement. On 02/06/26 at 2:28 PM, V3 (Director of Nursing) stated that she is responsible for completing the Resident Minimum Data Set (MDS) assessments, ARD stands for the assessment reference date and that is when the assessment is due. [...]
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on observation, interview, and record review, the facility failed to acquire preadmission screening and resident review for 1 out of 7 residents (R12) in a total sample of 27 resident reviewed for resident assessment. These failures affect 1 resident (R12) in determining correct care settings for a resident with serious mental illness.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview and record review the facility failed to have a person-centered care plan that is consistent with the resident's current condition, goals, and services for one (R84) resident out of eight residents reviewed in a total sample of 27 residents. This failure places residents at risk to be provided with inappropriate care and services to meet the resident's physical, mental and/or psychosocial needs. On 02/04/2026 at 12:50 PM, R84 was sitting on specialized chair, with a call light button, a red string attached to her right upper arm, on part of the gown. R84 noted to be very hard of hearing. Not able to hear. R84 asked this surveyor to grab R84's hair. This surveyor attempted to explain to R84 that she cannot assist her but will find someone to come and help her. R84 stated I didn't hear that, I try to read their lips. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure that one (R3) resident who depends on staff assistance for their ADL (Activities of Daily Living) care received shaving out of eight residents reviewed in a total sample of 27. This failure places residents at risk of being provided with inappropriate care and services to meet the resident's physical, mental and/or psychosocial needs. On 02/04/2026 at 12:25 PM, R3 was noted with facial hair on her chin. R3 stated that she takes showers and staff assist her. R3 stated that staff have not removed R3's facial hair. R3 stated that she was not sure if they were rushing or not. R3 appears calm and cooperative, no behaviors noted. R3 noted with her head shaking a little. On 02/05/26 at 1:55 PM, R3 sitting on a chair, next to R3's bed, wearing own clothes, not shaved, still with facial hair on her chin. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to a.) ensure staff followed contact isolation precautions to prevent spread of infections for one (R81) of three residents reviewed b.) ensure that its staff follow the facility's policy and maintain clean technique/infection control practice while performing incontinence care to one (R8) resident out of eight residents reviewed in a total sample of 27. R81's current face sheet documents medical diagnosis to include but not limited to: sepsis, unspecified organism, cystitis, unspecified with hematuria, personal history of urinary (tract) infections, type 2 diabetes mellitus with unspecified complications, pneumonia, unspecified organism, other specified disorders of bladders of bladder. [...]
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on interviews, and record reviews, the facility failed to provide the required square footage of 80 square feet per resident for multiple resident bedrooms for 19 (111, 113, 114, 115, 116, 118, 121, 122, 210, 211, 212, 214, 215, 217, 311, 313, 315, 317, 325) rooms out of 86 rooms in the facility. This failure affected 26 (R13, R18, R28, R34, R36, R46, R49, R50, R57, R60, R67, R77, R84, R85, R90, R93, R94, R97, R99, R107, R109, R114, R125, R138, R139, R151) residents in the total sample of 137 residents.
April 3, 2025Standard inspection · 8 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that staff are feeding residents from a seated position during dining service which affected R7, R62, R73, and R77 in the total sample of 75 when reviewed for resident rights.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide fall prevention interventions for residents who are at risk for falls and failed to ensure that residents at risk for falls do not have repeated falls. These failures affected 3 residents (R23, R43, and R58) who had repeated falls, and have the potential to affect one resident (R34), reviewed for falls and fall prevention interventions, in a total sample of 75 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on observations, interviews and records review, the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program and failed to refer level II residents and residents with possible serious mental disorder and/or intellectual/developmental disability, for level II resident review upon a significant change in a mental status assessment. These failures affected three residents (R22, R34, R76) and have the potential to affect additional 34 residents with diagnosis of mental disorder and/or intellectual/developmental disability in the whole facility in a sample of 75.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's psych diagnoses were included in the pre-admission screening. This failure affected 1 (R109) resident reviewed for accuracy of pre-admission screening in the total sample of 75 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide timely oral care for a dependent resident (R44) and failed to provide personal hygiene shaving care for a female, dependent resident (R56) which affected 2 residents (R44, R56) in the total sample of 75 residents when reviewed for activities of daily living (ADL) care.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident ordered for Enteral g-tube (gastrostomy tube) feeding received the correct amount of Enteral feeding. This failure affected one resident (R76) out of one resident reviewed for Enteral/G-tube feeding in a sample of 75 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that staff perform hand hygiene during resident dining service prior to feeding a resident, in between feeding separate residents, and after staff touching their personal body then feeding a resident to prevent and/or contain the possible spread of infectious microorganisms. These failures affected R28, R43 and R77 in the total sample of 75 when reviewed for infection control.
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on interviews, and record reviews, the facility failed to provide the required square footage of 80 square feet per resident for multiple resident bedrooms for 19 (111, 113, 114, 115, 116, 118, 121, 122, 210, 211, 212, 214, 215, 217, 311, 313, 315, 317, 325) rooms out of 86 rooms in the facility. This failure affected 29 (R5, R14, R18, R27, R44, R46, R49, R53, R54, R58, R59, R60, R64, R72, R78, R80, R82, R83, R89, R103, R106, R110, R116, R123, R125, R126, R130, R133, R134) residents in the total sample of 75 residents.
December 26, 2024Complaint inspection · 2 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that medication cart, treatment cart with residents' medication was not left un-attended and unlocked when not in the visual proximity of the nurse and not in use to prevent tampering and accidental hazard. This failure has the potential to affect all the 40 residents residing on the 1st floor of the facility.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to prevent co-mingling of dented food cans with undented ones; failed to ensure that the ice machine is in a clean condition and failed to label, discard left-over food items, and prepared food items according to their food labeling policy and procedure. This failure has the potential to affect all 145-residents eating from the facility kitchen.
March 8, 2024Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure food items were labeled, discard expired food items, label dry storage items with a delivery date to ensure first-in-first-out policy is followed and store scoops outside of food bins. These failures have the potential to affect all 142 residents receiving food prepared in the facility's kitchen.
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure dumpster was covered to prevent the harborage and feeding of pests, insects, and rodents. This deficient sanitation practice has the potential to affect all 144 residents who reside in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was treated with respect and dignity by not passing out meals to residents sitting together at the same time affecting 1 (R134) of a total sample of 31 residents reviewed for dining services.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record reviews the facility failed to refer one (R44) resident with newly evident or possible serious mental disorder to the appropriate state-designated authority in a total sample of 31 residents reviewed.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interviews and records review, the facility failed to change oxygen tubing and humidifier bottle weekly according to facility policy and failed to obtain a physicians order to continuously administer oxygen to one (R42) resident of six reviewed for oxygen in a sample of 31.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and review of records, facility failed to ensure expired medications are discarded from the medication cart for 2 (R57, R42) out of three residents reviewed for expired medications in a sample of 31.
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on observation, interview and record review the facility failed to date food items and discard expired food items in resident personal refrigerator for 1 (R118) resident reviewed in the sample of 7 for safe personal food storage.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interviews and records review, the facility failed to maintain infection prevention protocols for one (R110) resident on contact precautions by not wearing proper personal protective equipment to render care.
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on observations, interview and record review, the facility failed to provide the required 80 square feet per bed for 19 resident's rooms out 86 rooms in the facility. This failure has the potential to affect 26 (R138, R16, R111, R41, R52, R130, R342, R86, R139, R12, R91, R72, R119, R114, R51, R44, R129, R127, R90, R88, R134, R61, R126, R109, R58, R24) residents in a sample of 144 residents.
September 28, 2023Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to properly transfer a resident (R2) who is totally dependent on staff for transfers; and failed to ensure that R2 was free from injuries of unknown origin for one of four residents (R2) reviewed for Injury of Unknown Origin on the sample list of four. These failures resulted in R2 sustaining a left tibia comminuted fracture involving the tibia with multiple fracture clefts, pain and swelling to the left leg.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.11 | 3.45 | 3.86 |
| Registered nurses | 0.75 | 0.72 | 0.69 |
| All nursing staff on weekends | 2.98 | 3.07 | 3.42 |
| Nurse aides | 2.13 | ||
| Licensed practical nurses | 0.23 | ||
| Nursing staff turnover (share who left in a year) | 25.7% | 44.5% | 45.8% |
| Registered nurse turnover | 5.3% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.17 on weekdays and 2.98 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.90 in April to June 2025 to 3.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.11 | 0.75 | 3.17 | 2.98 | 1.3% | 0 of 90 | 138 |
| Oct to Dec 2025 | 3.02 | 0.77 | 3.07 | 2.88 | 0.7% | 0 of 92 | 142 |
| Jul to Sep 2025 | 2.91 | 0.71 | 2.95 | 2.84 | 1.1% | 0 of 92 | 148 |
| Apr to Jun 2025 | 2.90 | 0.70 | 2.96 | 2.74 | 0.2% | 0 of 91 | 149 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.1 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.2 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.0 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.2 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.2 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.6 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.2 | 1.8 |
Owners and operators
Legal business name: BIRCHWOOD PLAZA INC.. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kohn 2020 Descendants' Trust | 5% or greater direct ownership interest | Organization | 49% | 12/31/2020 |
| Kohn 2020 Family Trust | 5% or greater direct ownership interest | Organization | 49% | 12/31/2020 |
| Kohn, Charlotte | Corporate director | Individual | 01/01/2020 | |
| Kohn, Charlotte | Operational/managerial control | Individual | 12/31/2020 | |
| Peddinghaus, Wolf | Operational/managerial control | Individual | 01/01/2020 | |
| Kohn 2020 Descendants' Trust | Adp of the SNF | Organization | 12/31/2020 | |
| Kohn 2020 Family Trust | Adp of the SNF | Organization | 12/31/2020 | |
| Kohn, Charlotte | Adp of the SNF | Individual | 12/31/2020 | |
| Peddinghaus, Wolf | Adp of the SNF | Individual | 01/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on February 10, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on February 10, 2026: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on February 10, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on February 10, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.98 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
- Fargo Health Care Center Chicago, 0.1 mi · 2 of 5 stars · 42 citations
- Waterford Care Center, the Chicago, 0.1 mi · 3 of 5 stars · 41 citations
- Lakefront Nursing & Rehab Ctr Chicago, 0.1 mi · 4 of 5 stars · 30 citations
- Chalet Living & Rehab Chicago, 0.2 mi · 2 of 5 stars · 54 citations
- Clark Manor Chicago, 0.4 mi · 3 of 5 stars · 33 citations
- Aperion Care Lakeshore Chicago, 0.4 mi · 1 of 5 stars · 80 citations
- Atrium Health Care Center Chicago, 0.5 mi · 1 of 5 stars · 56 citations
- Warren Park Health & Living Ctr Chicago, 1.3 mi · 3 of 5 stars · 35 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Birchwood Plaza's Medicare star rating?
- CMS rates Birchwood Plaza 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Birchwood Plaza get at its last inspection?
- 11 health deficiencies at the standard inspection on February 10, 2026. The Illinois average is 12.6.
- Has Birchwood Plaza been fined?
- CMS lists no fines in the last three years.
- Does Birchwood Plaza accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Birchwood Plaza?
- CMS lists 9 owners and managers, and links the home to Marquis Health Services. Legal business name: BIRCHWOOD PLAZA INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.