Brandel Health and Rehab
2155 Pfingsten Road, Northbrook, IL 60062 · Cook County · (847) 480-6350
102 certified beds, about 72 residents a day · Non profit - Church related · Medicare and Medicaid since 1985
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145527 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 2, 2026, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 6 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.19 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.92 of those hours.
22.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Covenant Living, an affiliated group of 15 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
July 2, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on Observation, interview and record review, the facility failed to ensure food items in the walk-in refrigerator were properly closed, labeled or dated. This practice has the potential to affect all 68 residents residing in the facility who receive food from the kitchen reviewed for dietary services. During an initial tour of the kitchen on 6/30/2026 at 10:06 AM, surveyor and V5 (Manager Dining Operations) observed in a walk in refrigerator a box with 1 clear bag containing 5 pounds (lbs.) of uncooked boneless skinless chicken with no label and no date, 1 clear bag containing 6 lbs. of uncooked chicken breast with no label and no date, 1 clear bag with 6 pieces of defrosted chicken thighs not sealed, labeled and no date and 2 bags of broccoli florets (3 lbs. each) labeled with a discard date of 6/28/2026. [...]
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its policy by failing to ensure that the oncoming nurse and off-going nurse completed the controlled substance count together and documented receipt on the Controlled Substance Shift Verification Form. The facility also failed to ensure that the administration of controlled medications was properly recorded in the individual residents' narcotic records for 3 residents (R10, R14, and R35) reviewed for pharmacy services/records in a sample of 17. The facility has two medication storage rooms located in the Chapel Hallway and Orchard Unit, and four medication carts located on the Orchard Wing, Chapel Wing, Meadow Wing, and Honeysuckle Wing. At the time of observation, three nurses were on duty. [...]
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its policy by failing to monitor and document residents' personal refrigerator temperature logs daily to ensure the nutritional and food safety needs of 2 residents (R1, R80) reviewed for personal food policy in a sample of 17. On 6/30/2026 at 11:07 AM, during resident room rounds, R1 was observed sitting up in a wheelchair in her room with her husband at bedside. R1 granted permission to inspect her personal refrigerator. The thermometer inside the refrigerator displayed a temperature of 46 F; however, the temperature monitoring log for the month of June 2026 was only completed through June 12 and contained multiple missing initials of the staff responsible for documenting the temperatures. The refrigerator in the room was checked, and food items were noted inside. [...]
September 12, 2025Complaint inspection · 1 citation
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement policies and procedures to prohibit and prevent Abuse. This deficiency affects all five (R1, R3, R4, R5 and R6) residents reviewed for Abuse Prevention Program.
April 24, 2025Standard inspection · 1 citation
- F Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Inspectors wroteBased on interview and record review, the facility failed to conduct a Health Care Worker Registry background verification for an employee before working and caring for residents in the long term care facility. This failure has the potential to affect all 66 residents currently residing in the facility.
August 15, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to develop an effective plan with interventions to prevent falls and falls with injury for a resident identified as high risk for falls, severe cognitive impairment and assessed with decreased safety awareness. This affected one of three residents R1 reviewed for falls and fall prevention. This failure resulted in R1 having multiple falls resulting in a non-displaced hip fracture 5.11.24, and another fall and fracture on 6.5.24 Findings Include: R1 admitted in the facility on 5/6/24 and with diagnoses but not limited to History of Falling, Restless Leg Syndrome, Depressive Disorder, and Dementia. Assessed as High Risk for fall upon admission, assessment date 5/7/24. Facility Reported Incident dated 5/11/24, reads in part: R1 is supervised with walking with lack of safety awareness as R1 ambulates at a fast pace. [...]
March 28, 2024Standard inspection · 0 citations
Fire safety inspections
6 fire safety citations on file: 6 on March 28, 2024.
Every fire safety citation6 citations
- F Address subsistence needs for staff and patients.
- F Establish policies and procedures for sheltering.
- F Establish roles under a Waiver declared by secretary.
- F Provide primary/alternate means for communication.
- F Provide family notifications of emergency plan.
- F Implement emergency and standby power systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.19 | 3.45 | 3.86 |
| Registered nurses | 0.92 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.94 | 3.07 | 3.42 |
| Nurse aides | 2.70 | ||
| Licensed practical nurses | 0.57 | ||
| Nursing staff turnover (share who left in a year) | 22.7% | 44.5% | 45.8% |
| Registered nurse turnover | 13.3% | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.94 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.07 in April to June 2025 to 4.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.19 | 0.92 | 4.29 | 3.94 | 2.4% | 0 of 90 | 72 |
| Oct to Dec 2025 | 4.03 | 0.84 | 4.13 | 3.77 | 0.3% | 0 of 92 | 73 |
| Jul to Sep 2025 | 3.99 | 0.87 | 4.09 | 3.73 | 0.6% | 0 of 92 | 72 |
| Apr to Jun 2025 | 4.07 | 0.88 | 4.16 | 3.82 | 1.1% | 0 of 91 | 71 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Illinois
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Illinois, all employers | |||
| CNAs (nursing assistants) | $22.10 | $18.95 to $23.26 | 68,640 |
| LPNs and LVNs | $36.06 | $30.57 to $38.25 | 17,440 |
| Registered nurses | $46.15 | $38.47 to $50.94 | 138,910 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.4 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.6 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.5 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 23.6 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.7 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.8 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.6 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.8 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 2.2 | 1.8 |
Owners and operators
Legal business name: COVENANT HEALTH CARE CENTER, INC.. CMS links this home to Covenant Living, a group of 15 nursing homes averaging 4.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Berg, Kathryn | W-2 managing employee | Individual | 05/07/2019 | |
| Cunliffe, Terri | W-2 managing employee | Individual | 05/22/2015 | |
| Justie, Jeannie | W-2 managing employee | Individual | 09/21/2020 | |
| Malzahn, Elizabeth | W-2 managing employee | Individual | 08/25/2009 | |
| Sager, Hilde | W-2 managing employee | Individual | 02/18/2019 | |
| Creaney, Janet | Corporate officer | Individual | 07/24/2020 | |
| Cunliffe, Terri | Corporate officer | Individual | 05/22/2015 | |
| Flewellen, Lorene | Corporate officer | Individual | 04/29/2022 | |
| Manlove, Matt | Corporate officer | Individual | 07/24/2020 | |
| Covenant Living Communities & Services | Operational/managerial control | Organization | 06/26/1969 | |
| Cunliffe, Terri | Operational/managerial control | Individual | 05/22/2015 | |
| Justie, Jeannie | Operational/managerial control | Individual | 09/20/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 2, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on September 12, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on April 24, 2025: "Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Citadel of Northbrook, the Northbrook, 2 mi · 4 of 5 stars · 13 citations
- Glenview Terrace Glenview, 2.5 mi · 3 of 5 stars · 17 citations
- Elevate Care Abington Glenview, 2.8 mi · 4 of 5 stars · 15 citations
- VI at the Glen Glenview, 2.8 mi · 5 of 5 stars · 6 citations
- Whitehall of Deerfield Deerfield, 3.1 mi · 3 of 5 stars · 28 citations
- Northbrook Health and Rehab Northbrook, 3.3 mi · 5 of 5 stars · 11 citations
- Citadel of Glenview,the Glenview, 3.5 mi · 4 of 5 stars · 23 citations
- Grove of Northbrook,the Northbrook, 3.5 mi · 4 of 5 stars · 19 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Brandel Health and Rehab's Medicare star rating?
- CMS rates Brandel Health and Rehab 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Brandel Health and Rehab get at its last inspection?
- 3 health deficiencies at the standard inspection on July 2, 2026. The Illinois average is 12.6.
- Has Brandel Health and Rehab been fined?
- CMS lists no fines in the last three years.
- Does Brandel Health and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Brandel Health and Rehab?
- CMS lists 12 owners and managers, and links the home to Covenant Living. Legal business name: COVENANT HEALTH CARE CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.