Home / South Carolina / Hilton Head Island
Broad Creek Care Center
801 Lemon Grass Court, Hilton Head Island, SC 29928 · Beaufort County · (843) 341-7300
25 certified beds, about 25 residents a day · For profit - Corporation · Medicare since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425351 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 16, 2026, inspectors cited 0 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
Of 7 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $15,945 in the last three years; the largest was $15,945, and the latest is dated March 18, 2026.
Nurses and nurse aides worked 5.51 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 1.92 of those hours.
47.4% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to VI Living, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
March 18, 2026Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that Resident (R)1 had adequate supervision to prevent a successful elopement on 02/18/26, for 1 of 3 residents reviewed for accidents/hazards/supervision. Specifically, R1 was observed by facility staff outside the facility in the parking lot at approximately 9:00 PM.On 03/17/26 at 5:21 PM, the State Agency (SA) determined that the facility's non-compliance with one or more federal health, safety, and/or quality regulations has caused or was likely to cause serious injury, serious harm, serious impairment, or death. On 03/17/26 at 5:21 PM, the Administrator was notified that the failure to provide a resident with appropriate supervision, resulting in the resident successfully eloping from the facility, constituted Immediate Jeopardy (IJ) at F689. [...]
January 16, 2026Standard inspection · 0 citations
February 27, 2025Standard inspection · 0 citations
October 27, 2023Complaint inspection · 3 citations
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interviews, record review, document review, and policy review, the facility failed to ensure Certified Nursing Assistant (CNA)1 was immediately removed from resident contact for 1 of 5 sampled residents reviewed for abuse. Specifically, Resident (R)1 alleged physical abuse perpetrated by CNA1 and CNA1 was not immediately removed from the situation.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, record review, and policy review, the facility failed to ensure staff immediately reported an allegation of physical abuse to the Director of Nursing (DON) or Administrator for 1 of 5 sampled residents reviewed for abuse, Resident (R)1.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews, record review and facility policy review, the facility failed to ensure staff implemented the care plan for the level of staff assistance required for toileting for 1 of 5 sampled residents, Resident (R)1.
June 7, 2023Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to provide safe food storage and maintain sanitation in a safe and consistent manner. This had the potential to affect 22 residents who consumed food from the kitchen.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that one (Resident (R)6) of five residents reviewed for unnecessary medications had a comprehensive care plan with interventions to reduce the risk of bleeding, a side effect of anticoagulant medications (a blood thinner). This failure had the potential to lead to an adverse event, related to bleeding for residents on blood thinners.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to ensure three (Resident (R)1, R5, and R18) of five residents reviewed for unnecessary medications had a limited 14 day stop date on a psychotropic (PRN) [as needed] medication order. The facility's deficient practice increased the resident's risk of adverse drug reactions.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 18, 2026 | Fine | $15,945 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.51 | 3.84 | 3.86 |
| Registered nurses | 1.92 | 0.63 | 0.69 |
| All nursing staff on weekends | 4.85 | 3.33 | 3.42 |
| Nurse aides | 2.64 | ||
| Licensed practical nurses | 0.94 | ||
| Nursing staff turnover (share who left in a year) | 47.4% | 45.9% | 45.8% |
| Registered nurse turnover | 38.5% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.77 on weekdays and 4.85 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.36 in April to June 2025 to 5.51 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.51 | 1.92 | 5.77 | 4.85 | 9.6% | 0 of 90 | 25 |
| Oct to Dec 2025 | 4.82 | 1.56 | 5.08 | 4.16 | 11.8% | 0 of 92 | 26 |
| Jul to Sep 2025 | 5.40 | 1.66 | 5.64 | 4.79 | 1.2% | 0 of 92 | 23 |
| Apr to Jun 2025 | 5.36 | 2.13 | 5.88 | 4.04 | 0.2% | 0 of 91 | 23 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.7 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.0 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.7 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.8 | 13.9 | 12.0 |
Owners and operators
Legal business name: CC HILTON HEAD LLC. CMS links this home to VI Living, a group of 10 nursing homes averaging 4.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cc Development Group LLC | 5% or greater direct ownership interest | Organization | 100% | 12/15/2007 |
| Bird, John | Managing control - governing body | Individual | 05/01/2026 | |
| Cope, Tara | Managing control - governing body | Individual | 05/01/2026 | |
| Lahey, Daniel | Managing control - governing body | Individual | 05/01/2026 | |
| Muszynski, Thomas | Managing control - governing body | Individual | 05/01/2026 | |
| Shaw, Gelynna | Managing control - governing body | Individual | 05/01/2026 | |
| Smith, Gary | Managing control - governing body | Individual | 05/01/2026 | |
| Uhlemann, Bridgette | Managing control - governing body | Individual | 05/01/2026 | |
| Victor, Jason | Managing control - governing body | Individual | 05/01/2026 | |
| Cope, Tara | Corporate officer | Individual | 05/01/2026 | |
| Classic Residence Management Limited Partnership | Operational/managerial control | Organization | 12/15/2007 | |
| Evraets, Melissa | Operational/managerial control | Individual | 08/31/2020 | |
| Hall, Robert | Operational/managerial control | Individual | 02/01/2013 | |
| Koszylko, Tomek | Operational/managerial control | Individual | 10/15/2018 | |
| Whiting, Jennifer | Operational/managerial control | Individual | 04/15/2024 | |
| Williams, Andrea | Operational/managerial control | Individual | 07/04/2025 | |
| Williams, Bridget | Operational/managerial control | Individual | 12/01/2022 | |
| Classic Residence Management Limited Partnership | Adp of the SNF | Organization | 09/19/2025 | |
| Evraets, Melissa | Adp of the SNF | Individual | 08/31/2020 | |
| Hall, Robert | Adp of the SNF | Individual | 02/01/2013 | |
| Koszylko, Tomek | Adp of the SNF | Individual | 10/15/2018 | |
| Whiting, Jennifer | Adp of the SNF | Individual | 04/15/2024 | |
| Williams, Andrea | Adp of the SNF | Individual | 07/04/2025 | |
| Williams, Bridget | Adp of the SNF | Individual | 12/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on October 27, 2023: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on October 27, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on March 18, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 7, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Fraser Health Center Hilton Head Island, 1.8 mi · 4 of 5 stars · 6 citations
- The Preston Health Center Hilton Head Island, 4.8 mi · 5 of 5 stars · 5 citations
- Life Care Center of Hilton Head Hilton Head Island, 5 mi · 1 of 5 stars · 15 citations
- Tybee Island Trails of Journey LLC Tybee Island, 11.4 mi · 1 of 5 stars · 26 citations
- Rosewood at Tybee Island of Journey LLC, the Tybee Island, 11.4 mi · not rated · 37 citations
- NHC Healthcare - Bluffton Okatie, 12.3 mi · 4 of 5 stars · 10 citations
- Sprenger Healthcare of Bluffton Bluffton, 13.1 mi · 5 of 5 stars · 5 citations
- Sprenger Health Care of Port Royal Port Royal, 15.5 mi · 1 of 5 stars · 6 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Broad Creek Care Center's Medicare star rating?
- CMS rates Broad Creek Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Broad Creek Care Center get at its last inspection?
- 0 health deficiencies at the standard inspection on January 16, 2026. The South Carolina average is 3.7.
- Has Broad Creek Care Center been fined?
- Yes. CMS lists 1 fine totaling $15,945 in the last three years.
- Does Broad Creek Care Center accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Broad Creek Care Center?
- CMS lists 24 owners and managers, and links the home to VI Living. Legal business name: CC HILTON HEAD LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.