Canfield Acres LLC Dba Windsor House at Canfield
6445 State Route 446, Canfield, OH 44406 · Mahoning County · (330) 967-4080
96 certified beds, about 70 residents a day · For profit - Corporation · Medicare and Medicaid since 2017
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366460 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 8, 2026, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 23 health citations since February 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.71 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
42.0% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Windsor House, Inc., an affiliated group of 11 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
802/20
604/23
102/24
104/24
306/24
110/24
301/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
19D
2E
1F
Potential for minimal harm
0A
0B
1C
January 8, 2026Standard inspection, Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, record review and review of facility policy, the facility did not ensure Resident #32 was treated with respect and dignity when in need of assistance by staff. This affected one resident (#32) of one resident reviewed for assistance with activity of daily living. The facility census was 68.
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on record review, interview and review of the facility policy, the facility failed to ensure authorizations for resident funds were witnessed as required. This affected one resident (#37) of five residents reviewed for resident funds. Facility census was 68. Review of Resident #37's medical record revealed an admission date of 02/16/24 and diagnoses including anemia, vitamin D deficiency, subclinical iodine-deficiency hypothyroidism, severe protein-calorie malnutrition and malignant neoplasm of rectum. Resident #37 was her own responsible party and per the quarterly Minimum Data Set (MDS) 3.0 assessment on 12/29/25, Resident #37 was cognitively intact. Review of a choice of resident funds disposition form, signed electronically by Resident #37's brother on 02/19/24, revealed an area on the form for a witness signature which was left blank. Interview on 01/06/26 at 2:29 P.M. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, interview, review of the facility's self-reported incidents (SRI) of abuse, and review of facility policy, the facility failed to report to the state agency a resident to resident verbal abuse incident. This affected two residents (#29 and #59) of two reviewed for abuse. The facility census was 68.
October 11, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, facility self-reported incident (SRI) review, interviews, and facility policy review, the facility failed to timely report an allegation of physical abuse to the state agency. This affected two residents (Resident #32 and Resident #65) out of three residents reviewed for abuse. The facility census was 63.
June 25, 2024Complaint inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility policy review the facility failed to ensure Resident #61's hospice care plan and actual skin impairment care plan were in place and updated. This affected one resident (#61) out of three residents reviewed for care plans. The facility census was 60.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, interview, and facility policy review the facility failed to appropriately monitor Resident #61 after a significant change in condition related to signs of urinary tract infection (UTI). This affected one resident (#61) of three residents reviewed for a change of condition. The facility census was 60.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on medical record review, interviews, review of hospice notes, and review of the facility policy the facility failed to provide coordination of care between hospice and facility staff for Resident #61 related to pressure ulcer prevention. This affected one resident (#61) out of two residents reviewed for pressure ulcer prevention. The facility census was 60.
April 18, 2024Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, review of a self-reported incident and interview, the facility failed to ensure medical records were accurate and complete for Residents #2 and #11. This affected two residents (#2 and #11) of three records reviewed for accuracy. The facility census was 70.
February 2, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide Resident #70 proper assistance with incontinence to prevent the resident from falling. This affected one Resident (#70). The facility census was 69.
April 6, 2023Standard inspection · 6 citations
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on resident interviews, staff interviews, review of activity calendars, and review of activity policy, the facility failed to ensure group activities were offered and provided per the resident's preferences and the activity calendar. This finding had the potential to affect 28 residents who participate in group activities including Residents #1, #2, #4, #5, #8, #12, #15, #16, #17, #22, #23, #25, #28, #30, #32, #34, #35, #36, #39, #42, #43, #48, #50, #56, #62, #121, #278, and #281. The facility census was 65.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure resident assessments were completed accurately for Residents #2, #3, and #62. This affected three residents (#2, #3, #62) of 21 residents records reviewed. The facility census was 65.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) Assessment was completed following a new diagnosis of schizoaffective disorder. This affected one resident (#2) of one resident reviewed for PASARR. The facility census was 65.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on record review and interview, the facility failed to ensure Resident #20 was provided effective discharge planning. This finding affected one resident (#20) of one resident reviewed for discharge planning. The facility census was 65.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on record review, resident interview, and staff interview, the facility failed to provide timely assistance with activities of daily living (ADL) for Resident #23. This affected one resident (#23) of two residents reviewed for ADL. The facility census was 65.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, record review, black box warning review, and facility policy review, the facility failed to ensure appropriate diagnosis for the use of psychotropic medications. This affected one resident (#21) of five residents reviewed for unnecessary medications. The census was 65 residents.
February 27, 2020Standard inspection · 8 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were dated when opened and disposed of in a timely manner. This had the potential to affect all 68 residents who reside in the facility.
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and interview, the facility failed to ensure accuracy of Minimum Data Set (MDS) assessments for four (Residents #5, #18, #31, and #50) of 22 residents whose assessments were reviewed for accuracy.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure falls were thoroughly assessed to determine appropriate interventions were in place to prevent future falls. This affected Resident #5, one of three residents reviewed for falls. The facility census was 68.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review and interview, the facility failed to ensure medications were administered when medically necessary and according to physician's orders. This affected one (Resident #50) of five residents reviewed for unnecessary medication use.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review and interview, the facility failed to ensure antipsychotic medication ordered on an as needed basis had a limit to the time frame for use and failed to ensure attempts were made to implement non-pharmacological interventions prior to the use of as needed antipsychotic medication for insomnia. This affected one (Resident #50) of five residents reviewed for medication use.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview the facility failed to ensure accurate and complete documentation/physician orders regarding a fall and hospice services for Resident #5. This affected one of 21 residents reviewed for accurate and complete medical records.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to communicate and coordinate treatment of an eye infection with the workshop staff, failed to provide education regarding infection control procedures, and failed to address ongoing signs of an eye infection for Resident #41 and the facility failed to follow proper infection control procedures during catheter care for Resident #31. This affected one of two residents reviewed for infections and one of two residents reviewed for urinary catheters.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staffing was posted in a prominent area and contained all of the required information. This had the potential to affect all 68 residents who resided in the facility.
Fire safety inspections
11 fire safety citations on file: 6 on January 8, 2026, 3 on April 6, 2023, 2 on February 27, 2020.
Every fire safety citation11 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have exits that are accessible at all times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.71 | 3.69 | 3.86 |
| Registered nurses | 0.62 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.29 | 3.28 | 3.42 |
| Nurse aides | 1.97 | ||
| Licensed practical nurses | 1.11 | ||
| Nursing staff turnover (share who left in a year) | 42.0% | 48.7% | 45.8% |
| Registered nurse turnover | 30.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.87 on weekdays and 3.29 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.06 in April to June 2025 to 3.71 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.71 | 0.62 | 3.87 | 3.29 | 0.5% | 0 of 90 | 70 |
| Oct to Dec 2025 | 3.82 | 0.76 | 4.01 | 3.35 | 1.2% | 0 of 92 | 67 |
| Jul to Sep 2025 | 3.96 | 0.74 | 4.20 | 3.33 | 2.5% | 0 of 92 | 68 |
| Apr to Jun 2025 | 4.06 | 0.75 | 4.35 | 3.33 | 1.5% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.7 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.0 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.9 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 22.3 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.1 | 1.8 | 1.8 |
Owners and operators
Legal business name: OMNI MANOR, INC.. CMS links this home to Windsor House, Inc., a group of 11 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Masternick, John | 5% or greater direct ownership interest | Individual | 100% | 04/01/2014 |
| Masternick, John | Corporate director | Individual | 04/01/2014 | |
| Daliman, John | Corporate officer | Individual | 04/01/2014 | |
| James, Kenneth | Corporate officer | Individual | 04/01/2014 | |
| Masternick, John | Corporate officer | Individual | 04/01/2014 | |
| Fabian, Paul | Operational/managerial control | Individual | 09/14/2017 | |
| Masternick, John | Operational/managerial control | Individual | 04/01/2014 | |
| Daliman, John | Adp of the SNF | Individual | 09/01/2017 | |
| Fabian, Paul | Adp of the SNF | Individual | 09/14/2017 | |
| Icli, Tolga | Adp of the SNF | Individual | 09/14/2017 | |
| James, Kenneth | Adp of the SNF | Individual | 09/01/2017 | |
| Masternick, John | Adp of the SNF | Individual | 04/01/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on June 25, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 25, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 6, 2023: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 8, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
Other nursing homes nearby
- Austinwoods Rehab Health Care Austintown, 3.9 mi · 4 of 5 stars · 16 citations
- Vista Center of Boardman Boardman, 4.5 mi · 1 of 5 stars · 55 citations
- Shepherd of the Valley-Boardman Youngstown, 4.7 mi · 2 of 5 stars · 23 citations
- Canfield Healthcare Center Youngstown, 4.9 mi · 1 of 5 stars · 54 citations
- Briarfield Manor Youngstown, 5.4 mi · 2 of 5 stars · 36 citations
- Shepherd of the Valley Poland Poland, 5.7 mi · 5 of 5 stars · 7 citations
- Beeghly Oaks Center for Rehabilitation & Healing Youngstown, 5.8 mi · 1 of 5 stars · 81 citations
- Briarfield Place Boardman, 5.9 mi · 5 of 5 stars · 10 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Canfield Acres LLC Dba Windsor House at Canfield's Medicare star rating?
- CMS rates Canfield Acres LLC Dba Windsor House at Canfield 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Canfield Acres LLC Dba Windsor House at Canfield get at its last inspection?
- 3 health deficiencies at the standard inspection on January 8, 2026. The Ohio average is 10.5.
- Has Canfield Acres LLC Dba Windsor House at Canfield been fined?
- CMS lists no fines in the last three years.
- Does Canfield Acres LLC Dba Windsor House at Canfield accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Canfield Acres LLC Dba Windsor House at Canfield?
- CMS lists 12 owners and managers, and links the home to Windsor House, Inc.. Legal business name: OMNI MANOR, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.