Home / Pennsylvania / Newtown
Chandler Hall Health Services
99 Barclay Street, Newtown, PA 18940 · Bucks County · (215) 860-4000
53 certified beds, about 45 residents a day · Non profit - Corporation · Medicare and Medicaid since 1973
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395305 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 2, 2026, inspectors cited 1 health deficiency (the Pennsylvania average is 10, the national average 9.2).
None of its 4 health citations since June 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.47 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.86 of those hours.
24.5% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
July 2, 2026Standard inspection, Complaint inspection · 1 citation
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview, it was determined that the facility failed to maintain sanitary conditions in the kitchen.
May 16, 2025Standard inspection · 2 citations
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, facility policy review, and staff interview, it was determined that the facility failed to properly store medications on two of three hallways on the nursing unit. (100 hallway and 300 hallway) Review of the facility policy entitled, Security of Medication Cart, last reviewed February 24, 2025, revealed that medication carts must be securely locked at all times when out of the nurse's view. Observation on May 13, 2025, from 10:30 a.m. through 10:33 a.m., revealed the medication cart was unlocked and unattended on the 100 hallway. Observation on May 15, 2025, from 9:35 a.m. through 9:40 a.m., revealed the medication cart was unlocked and unattended on the 300 hallway. In an interview on May 15, 2025, at 9:40 a.m., Licensed Practical Nurse 1 confirmed that the medication carts should have been locked. [...]
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to notify the resident and/or the resident's representative of their appeal rights and Ombudsman information in writing upon transfer from the facility for three of 12 sampled residents who were transferred to the hospital. (Residents 2, 33, and 37)
June 13, 2024Standard inspection · 1 citation
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, facility policy review, and staff interview, it was determined that the facility failed to ensure that medications/biologicals were securely stored in one of one medication storage rooms. (Medication and Treatment Room)
Fire safety inspections
12 fire safety citations on file: 4 on July 2, 2026, 8 on June 13, 2024.
Every fire safety citation12 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- E Conduct testing and exercise requirements.
- E Have properly located and lighted "Exit" signs.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have properly located and lighted "Exit" signs.
- C Conduct testing and exercise requirements.
- C Meet other general requirements.
- C Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.47 | 3.89 | 3.86 |
| Registered nurses | 0.86 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.25 | 3.53 | 3.42 |
| Nurse aides | 2.52 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 24.5% | 44.5% | 45.8% |
| Registered nurse turnover | 30.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.56 on weekdays and 4.25 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.80 in April to June 2025 to 4.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.47 | 0.86 | 4.56 | 4.25 | 4.7% | 0 of 90 | 45 |
| Oct to Dec 2025 | 4.48 | 0.85 | 4.56 | 4.28 | 6.1% | 0 of 92 | 45 |
| Jul to Sep 2025 | 4.28 | 0.80 | 4.40 | 3.99 | 3.0% | 0 of 92 | 46 |
| Apr to Jun 2025 | 4.80 | 0.87 | 4.89 | 4.58 | 3.7% | 0 of 91 | 45 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.8 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 36.8 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.8 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 32.5 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.2 | 1.8 |
Owners and operators
Legal business name: CHANDLER HALL HEALTH SERVICES, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chandler Hall Health Services, Inc | 5% or greater direct ownership interest | Organization | 100% | 03/01/2003 |
| Donnelly, Christopher | Corporate director | Individual | 07/12/2022 | |
| Landenberger, Christine | Corporate director | Individual | 07/12/2022 | |
| Whitman, John | Corporate director | Individual | 07/12/2022 | |
| Bayardi, Elizabeth | Corporate officer | Individual | 07/12/2022 | |
| Johnson, Sherrin | Corporate officer | Individual | 07/12/2022 | |
| Landenberger, Christine | Corporate officer | Individual | 07/12/2022 | |
| Sheehan, Paul | Corporate officer | Individual | 07/12/2022 | |
| Whitman, John | Corporate officer | Individual | 07/12/2022 | |
| Donnelly, Christopher | Operational/managerial control | Individual | 07/12/2022 | |
| Landenberger, Christine | Operational/managerial control | Individual | 07/12/2022 | |
| Whitman, John | Operational/managerial control | Individual | 07/12/2022 | |
| Donnelly, Christopher | Adp of the SNF | Individual | 07/12/2022 | |
| Landenberger, Christine | Adp of the SNF | Individual | 07/12/2022 | |
| Whitman, John | Adp of the SNF | Individual | 07/12/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 16, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on July 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 16, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
Other nursing homes nearby
- Pennswood Village Newtown, 0.9 mi · 5 of 5 stars · 5 citations
- Pickering Manor Home Newtown, 1 mi · 3 of 5 stars · 4 citations
- Crestview Center Langhorne, 1.6 mi · 2 of 5 stars · 34 citations
- Holland Center for Rehabilitation and Nursing Holland, 1.7 mi · 2 of 5 stars · 40 citations
- Oxford Rehabilitation and Healthcare Center Langhorne, 3 mi · 5 of 5 stars · 24 citations
- Richboro Rehabilitation & Nursing Center Richboro, 3.1 mi · 4 of 5 stars · 10 citations
- Langhorne Gardens Health & Rehabilitation Center Langhorne, 4.4 mi · 5 of 5 stars · 9 citations
- Yardley Rehabilitation and Healthcare Center Yardley, 4.5 mi · 5 of 5 stars · 20 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Chandler Hall Health Services's Medicare star rating?
- CMS rates Chandler Hall Health Services 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Chandler Hall Health Services get at its last inspection?
- 1 health deficiency at the standard inspection on July 2, 2026. The Pennsylvania average is 10.
- Has Chandler Hall Health Services been fined?
- CMS lists no fines in the last three years.
- Does Chandler Hall Health Services accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Chandler Hall Health Services?
- CMS lists 15 owners and managers. Legal business name: CHANDLER HALL HEALTH SERVICES, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.