What is Chase City Health and Rehab Center's Medicare star rating?

CMS rates Chase City Health and Rehab Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Chase City Health and Rehab Center get at its last inspection?

1 health deficiency at the standard inspection on February 16, 2023. The Virginia average is 14.3.

Has Chase City Health and Rehab Center been fined?

CMS lists no fines in the last three years.

Does Chase City Health and Rehab Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Chase City Health and Rehab Center?

CMS lists 22 owners and managers, and links the home to Commonwealth Care of Roanoke. Legal business name: CHASE CITY HEALTH CARE LLC.

Chase City Health and Rehab Center: Inspections & Ratings

The record in brief

At its most recent standard inspection, on February 16, 2023, inspectors cited 1 health deficiency (the Virginia average is 14.3, the national average 9.2).

Of 19 health citations since April 2019, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.41 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.23 of those hours.

52.5% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Commonwealth Care of Roanoke, an affiliated group of 12 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

904/19

504/21

102/23

203/24

212/24

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

14D

Potential for minimal harm

December 4, 2024Complaint inspection · 2 citations

D

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2025

Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to notify the resident and/or resident representative in writing of a room change for two residents (Resident #1 - R1 and Resident #2 - R2) in a survey sample of 3 residents.
D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2025

Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to accurately code a minimum data set (MDS) assessment for one resident (Resident #2-R2) in a survey sample of 3 residents.

March 15, 2024Complaint inspection · 2 citations

E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 23, 2024

Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain a complete and accurate clinical record for one resident (Resident #2- R2), in a survey sample of 5 residents.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 23, 2024

Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents receive treatment and care in accordance with professional standards of nursing practice for one resident (Resident #2- R2), in a survey sample of 5 residents.

February 16, 2023Standard inspection · 1 citation

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 2, 2023

Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to follow physicians orders for one of 26 residents in the survey sample: Resident # 99.

April 29, 2021Standard inspection · 5 citations

E

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2021

Inspectors wroteBased on observation, resident interview, staff interview and facility document review, the facility staff failed to ensure one of 25 residents (Resident #9) was provided food that accommodated and honored the resident's food preferences regarding likes and dislikes.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2021

Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to provide a physician ordered dressing change to a pressure ulcer for one of 25 residents in the survey sample, Resident #33. Staff failed to provide a dressing change as ordered for Resident #33's stage 4 sacral pressure ulcer.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2021

Inspectors wroteBased on clinical record review, staff interview and facility document review, the facility staff failed to ensure one of 25 residents in the survey sample was free from unnecessary psychotropic medications. Resident #87 had physician orders for as needed (PRN) psychotropic medications that extended for more than 14 days without a stop date.
D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2021

Inspectors wroteBased on observation, facility document review and staff interview, the facility staff failed to serve food in a sanitary manner. An employee without a hair restraint walked through the main kitchen during plating of food as a shortcut to the back hallway.
B

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2021

Inspectors wroteBased on clinical record review and staff interview, the facility staff failed to accurately complete an MDS assessment for one of 25 residents, Resident #99. Resident #99's discharge status was incorrectly coded as acute hospitalization.

April 18, 2019Standard inspection · 9 citations

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure a safe transfer for one of 26 residents in the survey sample resulting in a fractured humerus (upper arm); failed to ensure a call bell was accessible for one of 26 residents in the survey sample; and failed to ensure placement of wheelchair footrests and physician ordered plates/platforms for one of 16 residents in the survey sample. 1. a) Resident #95, with inability to bilaterally grip and support the majority of her body weight, slipped during a transfer from the bed to a chair with use of a sit-to-stand mechanical lift resulting in a fractured left upper arm (humerus). [...]
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to follow their abuse prevention policies for investigation and reporting to the state agency and adult protective services episodes of verbal abuse by one of 26 residents in the survey sample. Episodes of abusive verbal threats and racial slurs made by Resident #92 toward and in presence of other residents were not thoroughly investigated or reported to the state agency and adult protective services as required in the facility's abuse prevention policies.
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to report to the state agency and adult protective services verbal abuse by one of 26 residents in the survey sample. Episodes of abusive verbal threats and racial slurs made by Resident #92 toward and in presence of other residents were not reported to the state agency or adult protective services.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to ensure thorough investigation of verbal abuse by one of 26 residents in the survey sample. Episodes of abusive verbal threats and racial slurs made by Resident #92 toward and in presence of other residents were not thoroughly investigated or reported to the state agency.
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on observation, facility document review, staff interview and clinical record review, the facility staff failed to follow professional standards of practice during medication administration. The medication Breo Ellipta was administered to a resident without any instruction or prompt from the nurse for the resident to rinse her mouth with water following inhalation of the medicine as recommended by the manufacturer.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2019

Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to follow a physician's order for one of ten residents in the survey sample. During a medication pass observation, Resident #110 was administered Colace (docusate sodium) when the medication had been previously discontinued by the physician.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2019

Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure expired and discontinued medications were not available for administration. 1. A bag of discontinued Haldol (an antipsychotic) was in the medication cart and available for administration for Resident # 43. 2. A vial of Lantus insulin (diabetes medication), opened for 35 days, was stored and available for use on the medication cart on the 100 unit. An unopened vial of Lantus insulin was stored in the medication cart and not refrigerated when the pharmacy label instructions required refrigeration until opened.
D

Provide or obtain dental services for each resident.

F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide routine dental services for one of 26 residents in the survey sample. Resident #40, with missing, chipped and discolored teeth, had not been seen by a dentist.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2019

Inspectors wroteBased on observation, staff interview and facility document review, the facility staff failed to follow infection control practices for hand hygiene during a medication pass. A nurse failed to perform hand hygiene between residents during the administration of medications.

Fire safety inspections

10 fire safety citations on file: 4 on February 16, 2023, 3 on April 29, 2021, 3 on April 18, 2019.

Every fire safety citation10 citations

F
Install corridor and hallway doors that block smoke.

K 363 · February 16, 2023 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · February 16, 2023 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 16, 2023 · Corrected (the home has a date of correction)
D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · February 16, 2023 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · April 29, 2021 · Corrected (the home has a date of correction)
E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · April 29, 2021 · Corrected (the home has a date of correction)
D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · April 29, 2021 · Corrected (the home has a date of correction)
F
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · April 18, 2019 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · April 18, 2019 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · April 18, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Virginia	United States
All nursing staff (RN, LPN and aides)	3.41	3.76	3.86
Registered nurses	0.23	0.69	0.69
All nursing staff on weekends	3.13	3.29	3.42
Nurse aides	2.10
Licensed practical nurses	1.08
Nursing staff turnover (share who left in a year)	52.5%	48.1%	45.8%
Registered nurse turnover	72.7%	48.2%	42.9%
Administrators who left	0

CMS expects 3.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.52 on weekdays and 3.13 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.41 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.41	0.23	3.52	3.13	2.8%	0 of 90	113
Oct to Dec 2025	3.40	0.25	3.51	3.12	8.7%	0 of 92	114
Jul to Sep 2025	3.34	0.25	3.45	3.07	5.8%	0 of 92	115
Apr to Jun 2025	3.47	0.40	3.57	3.22	5.7%	0 of 91	112
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Virginia, Jan to Mar 2026	3.58	0.56	3.76	3.12	5.7%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Virginia	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	10.8	14.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.8	1.6	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.0	3.6	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	3.1	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	7.5	15.6	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	2.4	4.7	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	15.7	14.2	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	30.4	22.3	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	3.4	11.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.9	1.5	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.5	1.5	1.8

Owners and operators

Legal business name: CHASE CITY HEALTH CARE LLC. CMS links this home to Commonwealth Care of Roanoke, a group of 12 nursing homes averaging 3.6 stars overall.

Name	Role	Type	Since
Bdsheffer LLC	Direct ownership interest	Organization	10/08/2004
Dj Petrine LLC	Direct ownership interest	Organization	10/08/2004
Goodall, Lury	Direct ownership interest	Individual	05/12/2004
Petrine, Deborah	Direct ownership interest	Individual	12/17/2025
Stallard, Patricia	Direct ownership interest	Individual	05/12/2004
Petrine, Deborah	Indirect ownership interest	Individual	05/12/2004
Petrine, James	Indirect ownership interest	Individual	01/01/2002
Sheffer, Brady	Indirect ownership interest	Individual	05/12/2004
Alesantrino, Joe	Corporate officer	Individual	06/01/2019
Petrine, Deborah	Corporate officer	Individual	09/21/2001
Tucker, David	Corporate officer	Individual	07/01/2006
Commonwealth Care of Roanoke Inc	Operational/managerial control	Organization	07/01/2004
Daniels, Elaine	Operational/managerial control	Individual	04/01/2025
Parrott, Robin	Operational/managerial control	Individual	11/23/2013
Sevier, John	Operational/managerial control	Individual	09/01/2012
Commonwealth Care of Roanoke Inc	Adp of the SNF	Organization	12/16/2025
M&t Bank Corporation	Adp of the SNF	Organization	08/16/2001
Quality Care Rehab Inc	Adp of the SNF	Organization	10/01/2024
Alesantrino, Joe	Adp of the SNF	Individual	06/01/2019
Brochero, Alfonso	Adp of the SNF	Individual	04/10/2026
Coleman, Amanda	Adp of the SNF	Individual	12/08/2025
Parrott, Robin	Adp of the SNF	Individual	11/23/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on March 15, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 4, 2024: "Ensure each resident receives an accurate assessment."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on April 18, 2019: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 29, 2021: "Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.13 hours per resident per day, below the Virginia average of 3.29.

Other nursing homes nearby

Clarksville Health & Rehab Center
Clarksville, 13.6 mi · 4 of 5 stars · 38 citations
Twin Lakes Rehabilitation and Nursing
South Hill, 18.7 mi · 3 of 5 stars · 27 citations
Wayland Nursing and Rehabilitation Center
Keysville, 18.8 mi · 4 of 5 stars · 38 citations

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.

Common questions

What is Chase City Health and Rehab Center's Medicare star rating?: CMS rates Chase City Health and Rehab Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Chase City Health and Rehab Center get at its last inspection?: 1 health deficiency at the standard inspection on February 16, 2023. The Virginia average is 14.3.
Has Chase City Health and Rehab Center been fined?: CMS lists no fines in the last three years.
Does Chase City Health and Rehab Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Chase City Health and Rehab Center?: CMS lists 22 owners and managers, and links the home to Commonwealth Care of Roanoke. Legal business name: CHASE CITY HEALTH CARE LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.