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Twin Lakes Rehabilitation and Nursing

125 Buena Vista Circle, South Hill, VA 23970 · Mecklenburg County · (434) 447-3151

140 certified beds, about 98 residents a day · Non profit - Corporation · Medicare and Medicaid since 1987

Last standard inspection more than 2 years ago Inside a hospital Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495177 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 3, 2023, inspectors cited 6 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 27 health citations since May 2019, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.10 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.

72.0% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Eastern Healthcare Group, an affiliated group of 18 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
14D
7E
1F
Potential for minimal harm
0A
0B
2C
May 3, 2023Standard inspection · 6 citations
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on resident interview, staff interview, and clinical record review, the facility staff failed to obtain orders for the care and treatment of a colostomy for one of 20 residents, Resident #67.
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on review of employee files, staff interview, and review of facility policy, the facility failed to implement their abuse prevention policy for the screening of new employees. The facility failed to obtain a Sworn Statement from seven of 24 new hired employees.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to revise the comprehensive care plan for one of twenty residents in the survey sample (Resident #47).
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review the facility staff failed to follow infection control practices during the care and treatment of a pressure ulcer for one of 20 residents, Resident #58.
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to administer oxygen at the physician ordered rate for one of twenty residents in the survey sample (Resident #47).
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review the facility staff failed to follow their infection control policy for hand washing during the care and treatment of a pressure ulcer for one of 20 residents, Resident #58, and failed to follow infection control practices during a medication pass on Unit 1.
June 10, 2021Standard inspection · 5 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2021
    Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, the facility staff failed to ensure sufficient staffing to provide resident care for 3 of 23 residents in the survey sample, Resident #74, Resident #11, and Resident #33. Resident #74, Resident #11, and Resident #33 did not receive their showers as scheduled.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2021
    Inspectors wroteBased on observation, staff interview and facility document review, the facility staff failed to store and prepare food in a sanitary manner. Frozen meat patties were stored uncovered and unlabeled in the freezer. Sliced cheese was stored in the refrigerator without a date opened or use by date. The manual can opener in the main kitchen was dirty.
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2021
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to develop a baseline care plan regarding a PICC (peripherally inserted central catheter) line, for one of 23 residents, Resident #29.
  4. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2021
    Inspectors wroteBased on observation and staff interview, the facility staff failed to dispose of garbage/waste in a sanitary manner. Bags of garbage and a broken blind were on the ground and not contained within the dumpster/compactor.
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2021
    Inspectors wroteBased on record review, and staff interview the facility staff failed to ensure a complete and accurate record for one of 23 residents in the survey sample, Resident # 87.
May 30, 2019Standard inspection · 16 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to ensure two of 28 residents did not develop pressure ulcers, and failed to ensure one of 28 residents had prevalon boots in place as ordered by the physician. 1. Resident #24 developed full thickness skin loss to her first (thumb) and fourth finger on her left hand. This was identified as harm by the survey team. 2. Resident #5 did not have weekly skin assessments completed by the nursing staff. On 02/01/2019 a Stage III pressure ulcer was discovered on her left heel. This was identified as harm by the survey team. 3. Resident #2 was not wearing physician ordered prevalon boots.
  2. G
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on observation, staff interview, clinical record review, the facility staff failed to provide services to prevent an avoidable decline in range of motion for one of 28 residents, Resident #24. Resident #24 suffered an increase in the contractions of her left hand. Restorative nursing was being provided three times per week and was stopped on 03/21/201 pending an evaluation by occupational therapy for a hand orthotic. The evaluation was not done until 03/28/2019. At the time of the evaluation on 03/28/2019, Resident #24's hand had contracted into a fixed fist and the skin on her fingers had fused together. This was identified as harm by the survey team.
  3. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on resident interview, staff interview, and clinical record review, the facility staff failed to ensure sufficient fluid intake to maintain proper hydration for one of 28 residents in the survey sample, Resident #45. Resident #45 was admitted to the hospital with a primary diagnoses of dehydration due to not receiving physician ordered fluids to keep hydrated. This was identified as harm. The Findings Include: Resident #45 was admitted to the facility on [DATE]. Diagnoses for Resident #45 included; Anemia, chronic kidney disease, crohn's disease, and dumping syndrome. The most current MDS (minimum data set) was a initial assessment with an ARD (assessment reference date) of 3/7/19. Resident #45 was assessed with a score of 15 indicating cognitively intact. On 5/29/19 at 8:45 AM Resident #45 was interviewed. [...]
  4. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased staff interview and facility document review, the facility staff failed to establish an antibiotic stewardship program that included antibiotic use protocols and a system to monitor antibiotic use.
  5. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 31, 2019
    Inspectors wroteBased on staff interview, medication pass and pour observation, and clinical record review, facility staff failed to follow physician orders for five of 28 residents in the survey sample, Residents #56, #91, #350, #61, #37; and also failed to timely assess vital signs for one of 28 residents in the survey sample, Resident #150. 1. Facility staff failed to follow physician orders for obtaining weekly vital signs and obtaining left leg, vascular assessments every eight hours for Resident #56. 2. Facility staff failed to follow physician orders for obtaining weekly vital signs and monthly weights for Resident #91. 3. Resident #350 was ordered 400 mg of Amiodarone by mouth every day. LPN (licensed practical nurse) #5 administered 200 mg in error. This resulted in a medication error rate of 3.13% (one error/32 opportunities). 4. [...]
  6. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to follow physician orders for bladder irrigation for one of 28 residents in the survey sample: Resident # 59.
  7. E
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to follow physician orders for flushing a nephrostomy tube for one of 28 residents in the survey sample: Resident # 73.
  8. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on resident interview, family interview, a resident group interview and staff interview, the facility staff failed to respond to call bells in a timely manner. Residents, the resident council group and family members reported lengthy call bell response with waiting between 30 minutes and up to 1 hour for staff response.
  9. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure an accurate MDS (minimum data set) for one of 28 resident in the survey sample, Resident #63. The facility staff incorrectly coded the resident with the diagnosis of bipolar disorder.
  10. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2019
    Inspectors wroteBased on clinical record review and staff interview, the facility staff failed for two of 28 residents in the survey sample, Residents # 26 and 63, to develop a person-centered plan of care. For Resident # 26, the facility failed to develop a person-centered plan of care to address behaviors. For Resident # 63, the facility failed to develop a person-centered plan of care to address anxiety and/or depression
  11. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on observation, resident interview and staff interview, the facility staff failed to ensure on oxygen was administered per physician's orders for one of 28 residents, Resident #98.
  12. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on clinical record review and staff interview, the facility staff failed for two of 28 residents in the survey sample, Residents # 14 and 82, to develop a person-centered plan of care to address dementia care. For Resident # 14, the facility failed to develop a person-centered dementia plan of care to address Lewy Body dementia. For Resident # 82, the facility failed to develop a person-centered plan of care to address Non-Alzheimer's dementia.
  13. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to act on a pharmacy recommendation for a gradual dose reduction (GDR) for two of 28 residents in the survey sample: Resident # 81 and Resident # 9. The physician did not provide clinical justification for not attempting a requested GDR by the pharmacy.
  14. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on clinical record review and staff interview, the facility failed to maintain the integrity of the clinical record for one of 28 residents in the survey sample, Resident # 26. Information related to another resident was contained in the Clinical Notes section of Resident # 26's Electronic Health Record.
  15. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on observation and staff interview, the facility staff failed to post daily nurse staffing in a visible area in the facility.
  16. C
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 12, 2019
    Inspectors wroteBased on staff interview and facility document review, the facility staff failed to develop a water management program for the prevention of legionella or other waterborne pathogens.

Fire safety inspections

12 fire safety citations on file: 6 on May 3, 2023, 4 on June 10, 2021, 2 on May 30, 2019.

Every fire safety citation12 citations
  1. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 3, 2023 · Corrected (the home has a date of correction)
  2. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 3, 2023 · Corrected (the home has a date of correction)
  3. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · May 3, 2023 · Corrected (the home has a date of correction)
  4. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 3, 2023 · Waiver
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 3, 2023 · Waiver
  6. D
    Install corridor and hallway doors that block smoke.
    K 363 · May 3, 2023 · Corrected (the home has a date of correction)
  7. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · June 10, 2021 · Corrected (the home has a date of correction)
  8. E
    Have properly located and lighted "Exit" signs.
    K 293 · June 10, 2021 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · June 10, 2021 · Corrected (the home has a date of correction)
  10. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 10, 2021 · Corrected (the home has a date of correction)
  11. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 30, 2019 · Corrected (the home has a date of correction)
  12. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 30, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.103.763.86
Registered nurses0.330.690.69
All nursing staff on weekends2.783.293.42
Nurse aides1.87
Licensed practical nurses0.90
Nursing staff turnover (share who left in a year)72.0%48.1%45.8%
Registered nurse turnover84.2%48.2%42.9%
Administrators who left2

CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.23 on weekdays and 2.78 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.98 in April to June 2025 to 3.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.100.333.232.78 3.7%0 of 9098
Oct to Dec 20252.970.373.082.71 0.9%3 of 9299
Jul to Sep 20252.920.453.162.31 0.0%1 of 92100
Apr to Jun 20252.980.503.222.40 0.0%2 of 9193
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Twin Lakes Rehabilitation and Nursing. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.314.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.61.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.53.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.91.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.915.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.04.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.214.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.622.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.511.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Twin Lakes Rehabilitation and Nursing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (71.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

71.9% this home

Better than the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 113 eligible stays.

Potentially preventable readmissions

9.2% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 138 eligible stays.

Infections that led to a hospital stay

5.8% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 89 eligible stays.

Self-care and mobility at discharge

43.3% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 60 residents counted.

Falls with major injury

0.0% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 84 residents counted.

New or worsened pressure ulcers

5.9% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 84 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 14 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SOUTH HILL VA OPCO LLC. CMS links this home to Eastern Healthcare Group, a group of 18 nursing homes averaging 1.5 stars overall.

NameRoleTypeShareSince
VA SNF Operations Holdings 5 LLC5% or greater direct ownership interestOrganization100%04/01/2025
A&j Pomona Enterprises LLC5% or greater indirect ownership interestOrganization10%04/01/2025
Lyam Eastern Holdco LLC5% or greater indirect ownership interestOrganization45%04/01/2025
Lyam Family Trust5% or greater indirect ownership interestOrganization45%04/01/2025
Bankwell Bank5% or greater security interestOrganization04/01/2025
Gittleson, YehudaManaging control - governing bodyIndividual04/01/2025
Samuels, ShondelManaging control - governing bodyIndividual04/01/2025
Shapiro, AkivaManaging control - governing bodyIndividual04/01/2025
Gittleson, YehudaCorporate officerIndividual04/01/2025
Shapiro, AkivaCorporate officerIndividual04/01/2025
VA SNF Master Consulting LLCOperational/managerial controlOrganization04/01/2025
Gittleson, YehudaOperational/managerial controlIndividual04/01/2025
Gittleson, LaylaIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/25/2025
Weinberg, ShelleyIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/18/2025
A&j Pomona Enterprises LLCAdp of the SNFOrganization04/01/2025
Lyam Eastern Holdco LLCAdp of the SNFOrganization04/01/2025
Lyam Family TrustAdp of the SNFOrganization04/01/2025
South Hill VA Propco LLCAdp of the SNFOrganization04/01/2025
VA SNF Master Consulting LLCAdp of the SNFOrganization07/18/2025
VA SNF Realty Holdings 5 LLCAdp of the SNFOrganization04/01/2025
Ydi Eastern Holdco LLCAdp of the SNFOrganization04/01/2025
Ydi Irrevocable TrustAdp of the SNFOrganization04/01/2025
Ackerman, ChristopherAdp of the SNFIndividual07/18/2025
Samuels, ShondelAdp of the SNFIndividual07/18/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on May 3, 2023: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on May 3, 2023: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on May 3, 2023: "Provide and implement an infection prevention and control program."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on June 10, 2021: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.78 hours per resident per day, below the Virginia average of 3.29.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Twin Lakes Rehabilitation and Nursing's Medicare star rating?
CMS rates Twin Lakes Rehabilitation and Nursing 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Twin Lakes Rehabilitation and Nursing get at its last inspection?
6 health deficiencies at the standard inspection on May 3, 2023. The Virginia average is 14.3.
Has Twin Lakes Rehabilitation and Nursing been fined?
CMS lists no fines in the last three years.
Does Twin Lakes Rehabilitation and Nursing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Twin Lakes Rehabilitation and Nursing?
CMS lists 24 owners and managers, and links the home to Eastern Healthcare Group. Legal business name: SOUTH HILL VA OPCO LLC.

Sources

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