Childserve Habilitation Center
5900 Pioneer Parkway, Johnston, IA 50131 · Polk County · (515) 270-2205
74 certified beds, about 70 residents a day · Non profit - Corporation · Medicaid since 1976
CMS high performing icon Certified for Medicaid
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 16A001 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 18, 2026, inspectors cited 2 health deficiencies (the Iowa average is 6.5, the national average 9.2).
None of its 13 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 10.30 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 4.17 of those hours.
33.9% of nursing staff left within the year CMS measured (Iowa average 44.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
309/23
301/24
207/24
205/25
104/26
206/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
3E
0F
Potential for minimal harm
0A
0B
0C
June 18, 2026Standard inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record review, staff interview, and policy review, the facility failed to lock the wheelchair during a transfer for 2 of 58 residents dependent on mechanical lift transfers (#4, #57). The facility reported a census of 69 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to implement infection prevention strategies by failing to place the protective cap on the tube feeding tubing connector between feeding schedules for 1 of 2 residents (#26), failing to wear appropriate Personal Protective Equipment (PPE) when providing care for 1 adult resident with invasive devices (#57), and failing to perform hand hygiene during resident care for 1 resident (#57). The facility reported a census of 69 residents.
April 6, 2026Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on clinical record review, observation, staff interview and policy review, and guidance from the Centers for Disease Control and Prevention (CDC), the facility failed to implement Enhanced Barrier Precautions (EBP) to prevent cross contamination during routine cares for 3 of 4 residents reviewed for indwelling medical devices (Residents #2, #3 and #4). The facility reported a census of 70.
May 1, 2025Standard inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews and policy review, the facility failed to secure prescribed medications from the possibility of unauthorized access. The facility reported a census of 70 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to implement the Infection Prevention and Control Program (IPCP) by staff not discarding Personal Protective Equipment (PPE) immediately after use nor appropriately performing hand hygiene. The facility reported a census of 70 residents.
July 3, 2024Standard inspection · 2 citations
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on clinical record review and staff interviews, the facility failed to notify the long term care ombudsman for resident transfer to an acute care hospital for 6 of 6 (Res #22, #26, #46, #54, #56, #70) residents reviewed for hospitalization.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, policy review, and staff interview the facility failed to provide appropriate infection prevention practices when providing enteral tube feedings, nasal and tracheostomy suctioning for 2 of 7 residents observed (Resident #57 & #60). The facility reported a census of 69 residents.
January 24, 2024Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, clinical record review, staff interviews, and policy review, the facility failed to provide timely notification to the physician or family when changes occurred in the resident's physical or mental condition for 2 of 3 residents reviewed (#1 & #3). The facility reported a census of 61 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, staff interview, and policy review the facility failed to ensure physician's orders were followed for 2 of 3 residents reviewed (#1 & #2). The facility identified a census of 61 residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, clinical record review, staff interviews, and policy review, the facility failed to provide a complete, accurate, and detailed record for the resident's physical condition to maintain the resident's highest practical well-being for 2 of 3 residents reviewed (#1 & #2). The facility reported a census of 61 residents.
September 14, 2023Complaint inspection · 3 citations
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, staff interview, and policy review the facility failed to immediately put effective measures in place to ensure further potential abuse or mistreatment does not occur for 1 of 1 dependent residents (Resident #52) when four (4) employees observed questionable physical and verbal abuse by Staff A, Respiratory Therapist (RT) to Resident #52. The facility reported a census of 61 residents.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, staff interviews, and policy review the facility failed to ensure 1 of 1 residents (Resident #52) reviewed was treated with respect and dignity by all staff, when Staff A, Respiratory Therapist, scolded Resident #52 for grabbing at her medical device. The facility reported a census of 61 residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, staff interviews, and policy review the facility failed to report alleged physical and verbal abuse without bodily injury for 1 of 1 residents (Resident #52) within 24 hours of the incident to the state agency. The facility reported a census of 61 residents.
Fire safety inspections
17 fire safety citations on file: 1 on June 18, 2026, 9 on May 1, 2025, 7 on July 3, 2024.
Every fire safety citation17 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- E Meet requirements for the use and maintenance of medical gas equipment.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Ensure proper usage of power strips and extension cords.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install a fire alarm system that can be heard throughout the facility.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 10.30 | 3.82 | 3.86 |
| Registered nurses | 4.17 | 0.74 | 0.69 |
| All nursing staff on weekends | 8.69 | 3.37 | 3.42 |
| Nurse aides | 4.94 | ||
| Licensed practical nurses | 1.19 | ||
| Nursing staff turnover (share who left in a year) | 33.9% | 44.0% | 45.8% |
| Registered nurse turnover | 34.2% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 7.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 10.96 on weekdays and 8.69 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 9.46 in April to June 2025 to 10.30 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 10.30 | 4.17 | 10.96 | 8.69 | 2.2% | 0 of 90 | 70 |
| Oct to Dec 2025 | 9.67 | 4.12 | 10.15 | 8.45 | 2.7% | 0 of 92 | 71 |
| Jul to Sep 2025 | 9.56 | 4.22 | 10.15 | 8.05 | 3.0% | 0 of 92 | 71 |
| Apr to Jun 2025 | 9.46 | 4.50 | 10.20 | 7.61 | 3.2% | 0 of 91 | 70 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 0.0 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.3 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 2.1 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.2 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.3 | 19.4 | 15.4 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 18, 2026: "Provide and implement an infection prevention and control program."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 14, 2023: "Respond appropriately to all alleged violations."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 3, 2024: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on January 24, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
Other nursing homes nearby
- Bishop Drumm Retirement Center Johnston, 0.5 mi · 1 of 5 stars · 79 citations
- Royal Oaks Nursing and Rehabilitation Center Urbandale, 2.1 mi · 1 of 5 stars · 78 citations
- Karen Acres Care Center Urbandale, 2.7 mi · 5 of 5 stars · 11 citations
- Brio of Johnston, LLC Johnston, 2.9 mi · 3 of 5 stars · 12 citations
- Calvin Community Des Moines, 3.5 mi · 4 of 5 stars · 12 citations
- Ramsey Village Des Moines, 4.3 mi · 2 of 5 stars · 31 citations
- Iowa Jewish Senior Life Center Des Moines, 4.8 mi · 3 of 5 stars · 13 citations
- Pine Acres Rehabilitation and Care Center West Des Moines, 5 mi · not rated · 89 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Childserve Habilitation Center's Medicare star rating?
- CMS rates Childserve Habilitation Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Childserve Habilitation Center get at its last inspection?
- 2 health deficiencies at the standard inspection on June 18, 2026. The Iowa average is 6.5.
- Has Childserve Habilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Childserve Habilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Childserve Habilitation Center?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.