What is Complete Care at Plainfield LLC's Medicare star rating?

CMS rates Complete Care at Plainfield LLC 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Complete Care at Plainfield LLC get at its last inspection?

1 health deficiency at the standard inspection on March 20, 2025. The New Jersey average is 8.6.

Has Complete Care at Plainfield LLC been fined?

CMS lists no fines in the last three years.

Does Complete Care at Plainfield LLC accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Complete Care at Plainfield LLC?

CMS lists 28 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT PLAINFIELD LLC.

Complete Care at Plainfield LLC: Inspections & Ratings

The record in brief

At its most recent standard inspection, on March 20, 2025, inspectors cited 1 health deficiency (the New Jersey average is 8.6, the national average 9.2).

Of 8 health citations since February 2021, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.07 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.

30.4% of nursing staff left within the year CMS measured (New Jersey average 39.7%).

CMS links it to Complete Care, an affiliated group of 85 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

202/21

502/23

103/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

March 20, 2025Standard inspection · 1 citation

E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 7, 2025

Inspectors wroteBased on observations, interviews, record review and other pertinent facility documentation it was determined that the facility failed to use appropriate infection control practices to prevent the spread or reduce the risk of infection for a.) provision of wound care for 1 of 2 residents (Resident # 90) reviewed for pressure ulcers b.) proper use of personal protective equipment (PPE) for a resident on enhanced barrier precautions (EBP) for 1 of 1 residents reviewed for EBP, (Resident #8) and c.) properly storing oxygen administration tubing in a protective bag when not in use by the resident for 1 of 2 residents (Resident #70) reviewed for respiratory care. This deficient practice was identified by the following: 1.) On 3/13/25 at 10:57 AM, the surveyor observed Resident #90 in the room, sitting up in a chair. The resident stated they had a left heel wound. [...]

February 17, 2023Standard inspection · 5 citations

G

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) March 17, 2023

Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to a.) identify and address multiple severe weight losses and consistently obtain reweights, b.) implement and monitor weekly weights, c.) evaluate and adjust nutritional interventions, e.) comprehensively assess the resident after a significant weight change and f.) revise the nutritional care plan. This was identified for 1 of 5 residents (Resident #47) reviewed for nutrition. The evidence was as follows: 1. On 2/8/23 at 11:45 AM, the surveyor observed Resident #47 lying in bed awake. The resident appeared thin, was not verbally responsive and was unable to maintain eye contact with the surveyor. The surveyor reviewed the medical records of Resident #47. [...]
E

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 27, 2023

Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents it was determined that the facility failed to follow a physician's order for Keppra (anti-epileptic medications used to control seizures) levels in the blood every three months for Resident #47. This deficient practice was identified for 1 of 21 residents reviewed. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: [...]
E

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

F710 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 17, 2023

Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure the physician a.) addressed multiple severe weight losses, b.) implemented and monitored weekly weights, and c.) evaluated and adjusted nutritional interventions for 1 of 5 residents (Resident #47) reviewed for nutrition. The deficient practice was evidenced by the following: 1. On 2/8/23 at 11:45 AM, the surveyor observed Resident #47 lying in bed awake. The resident appeared thin, was not verbally responsive and was not able to maintain eye contact with the surveyor. The surveyor reviewed the medical records of Resident #47. [...]
D

Assess the resident when there is a significant change in condition

F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2023

Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to complete a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, for 1 of 21 (Resident # 77) residents reviewed. This deficient practice was evidenced by the following: According to the Resident Assessment Instrument Manual Version 3.0 of Centers for Medicaid and Medicare Services (CMS) guidelines, updated October 2019, a SCSA MDS is required within 14 days after the facility determines or should have determined that there has been a significant change in the resident's physical or mental condition, a SCSA/MDS must be completed. [...]
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2023

Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to properly label, store and dispose of medications in 3 of 4 medication carts inspected. This deficient practice was evidenced by the following: On [DATE] at 10:30 AM, the surveyor inspected the South Unit high end medication in the presence of a Licensed Practical Nurse (LPN#1). The surveyor observed an unopened and undated bottle of Xalatan eye drops (medication for pressure in the eye, Glaucoma) that was stored inside the medication cart. The surveyor also observed an opened bottle of Timolol eye drops (Glaucoma) that was undated (pharmacy label date [DATE]) and an opened bottle of Dorzolamide eye drops (Glaucoma) that was opened with an opened date of [DATE], and was expired. [...]

February 19, 2021Standard inspection · 2 citations

D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 9, 2021

Inspectors wroteBased on observation, interview, and review of facility documents, it was determined that the facility failed to implement infection control policies and procedures in a manner that would decrease the possibility of spreading infection. This was found with 1 of 4 residents who were on transmission based precautions, Resident #13. The deficient practice was evidenced by the following: On 2/17/21 at 8:20 AM, during a medication pass observation, the surveyor entered the room of Resident #13 with the resident's assigned Licensed Practical Nurse (LPN). There was a sign on the resident's door. The sign read: Stop! Please see nurse before entering. Quarantine Precautions Contact and Droplet Precautions are in effect. Upon entering and exiting the room: Wash hands. Wear full PPE; Gown + Gloves + Eye Protection + N95 covered with a surgical mask. [...]
B

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

F712 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 26, 2021

Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure the Physician visits and/or Nurse Practitioner (NP) visits were conducted in person and documented at required intervals. a.) Physician's orders not signed and visits were not performed for 2 of 2 residents (Resident #45 & #59) for several months and b.) There were a few months that the neither the NP nor Physician visited 4 of 4 residents (Resident #60, #74, #39 & #88) reviewed. This deficient practice was evidenced by the following: 1. On 2/10/21 at 12:10 PM, the surveyor observed Resident #60 in the resident's room laying in bed asleep. On 2/11/21 at 10:00 AM the surveyor reviewed the medical record of Resident #60 which revealed the following: [...]

Fire safety inspections

12 fire safety citations on file: 4 on March 20, 2025, 6 on February 17, 2023, 2 on February 19, 2021.

Every fire safety citation12 citations

F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · March 20, 2025 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · March 20, 2025 · Corrected (the home has a date of correction)
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · March 20, 2025 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · March 20, 2025 · Corrected (the home has a date of correction)
E
Have an enclosure around a vertical opening shaft.

K 311 · February 17, 2023 · Waiver
E
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 17, 2023 · Waiver
D
Have properly located and lighted "Exit" signs.

K 293 · February 17, 2023 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · February 17, 2023 · Corrected (the home has a date of correction)
D
Install an approved automatic sprinkler system.

K 351 · February 17, 2023 · Corrected (the home has a date of correction)
D
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · February 17, 2023 · Corrected (the home has a date of correction)
D
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · February 19, 2021 · Corrected (the home has a date of correction)
D
Provide at least two remote exits on each floor or fire section of the building.

K 252 · February 19, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	New Jersey	United States
All nursing staff (RN, LPN and aides)	3.07	3.85	3.86
Registered nurses	0.57	0.68	0.69
All nursing staff on weekends	2.73	3.50	3.42
Nurse aides	1.82
Licensed practical nurses	0.67
Nursing staff turnover (share who left in a year)	30.4%	39.7%	45.8%
Registered nurse turnover	38.5%	37.7%	42.9%
Administrators who left	1

CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.20 on weekdays and 2.73 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.07 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.07	0.57	3.20	2.73	0.0%	0 of 90	103
Oct to Dec 2025	3.02	0.52	3.17	2.63	3.7%	0 of 92	103
Jul to Sep 2025	3.20	0.58	3.36	2.78	5.3%	0 of 92	102
Apr to Jun 2025	3.50	0.63	3.68	3.06	0.4%	0 of 91	89
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
New Jersey, Jan to Mar 2026	3.68	0.59	3.82	3.34	11.6%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	New Jersey	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	2.1	8.7	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.6	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	0.8	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	0.6	2.3	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.8	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	2.6	8.2	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	4.1	5.4	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	11.8	12.8	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	18.9	24.9	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.4	8.1	12.0

Owners and operators

Legal business name: COMPLETE CARE AT PLAINFIELD LLC. CMS links this home to Complete Care, a group of 85 nursing homes averaging 3.2 stars overall.

Name	Role	Type	Share	Since
PC Hmh Opco Holdngs LLC	5% or greater direct ownership interest	Organization	100%	03/16/2023
PC Hmh Holdings LLC	5% or greater indirect ownership interest	Organization		03/16/2023
Sms 2021 Trust	5% or greater indirect ownership interest	Organization		03/16/2023
Stein, Shalom	Indirect ownership interest	Individual		03/16/2023
Stein, Shalom	Managing control - governing body	Individual		03/16/2023
Stein, Shalom	Corporate officer	Individual		03/16/2023
Friedman, Benjamin	Operational/managerial control	Individual		07/22/2024
Grewal, Baljinder	Operational/managerial control	Individual		03/16/2023
Hassan, Syed	Operational/managerial control	Individual		11/01/2024
Levovitz, Yitzchok	Operational/managerial control	Individual		03/16/2023
Mercado, Wanda	Operational/managerial control	Individual		03/16/2023
Sternbuch, Daniel	Operational/managerial control	Individual		03/16/2023
Stein, Shalom	Trustee of the SNF	Individual		03/16/2023
Eef Capital LLC	Adp of the SNF	Organization		03/16/2023
PC Hmh Holdings LLC	Adp of the SNF	Organization		03/16/2023
PC Hmh Propco Intermediate 9 LLC	Adp of the SNF	Organization		03/16/2023
PC Hmh Topco Propco Holdings LLC	Adp of the SNF	Organization		03/16/2023
Peace Capital Holdings LLC	Adp of the SNF	Organization		03/16/2023
Plainfield Propco Holdco LLC	Adp of the SNF	Organization		03/16/2023
Plainfield Propco LLC	Adp of the SNF	Organization		03/16/2023
Sms 2021 Trust	Adp of the SNF	Organization		03/16/2025
Friedman, Benjamin	Adp of the SNF	Individual		07/22/2024
Grewal, Baljinder	Adp of the SNF	Individual		03/16/2023
Hassan, Syed	Adp of the SNF	Individual		11/01/2024
Levovitz, Yitzchok	Adp of the SNF	Individual		03/16/2023
Schlaff, Benny	Adp of the SNF	Individual		03/16/2023
Schlaff, Nachum	Adp of the SNF	Individual		03/16/2023
Stevens, Princess	Adp of the SNF	Individual		03/16/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 20, 2025: "Provide and implement an infection prevention and control program."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 17, 2023: "Ensure services provided by the nursing facility meet professional standards of quality."
How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on February 17, 2023: "Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 17, 2023: "Provide enough food/fluids to maintain a resident's health."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.73 hours per resident per day, below the New Jersey average of 3.50.
How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Complete Care at Woodlands
Plainfield, 0.5 mi · 5 of 5 stars · 16 citations
Careone at the Highlands
Edison, 1 mi · 4 of 5 stars · 27 citations
Aristacare at Norwood Terrace
Plainfield, 1.7 mi · 5 of 5 stars · 12 citations
Ashbrook Care & Rehabilitation Center
Scotch Plains, 2.3 mi · 2 of 5 stars · 30 citations
Hartwyck at Oak Tree
Edison, 2.5 mi · 5 of 5 stars · 6 citations
McAuley Hall Health Care Cente
Watchung, 2.9 mi · 4 of 5 stars · 20 citations
Abingdon Care & Rehabilitation Center
Green Brook, 3.1 mi · 2 of 5 stars · 35 citations
Brighton Gardens of Edison
Edison, 3.5 mi · 5 of 5 stars · 17 citations

New Jersey contacts for a concern about a nursing home

These are the official offices in New Jersey. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: New Jersey Department of Health, Health Facilities, License Surveys and Inspections, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: New Jersey Long-Term Care Ombudsman, 1-877-582-6995. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: New Jersey Long Term Care Facilities Search, where New Jersey publishes its own records on licensed homes.

Common questions

What is Complete Care at Plainfield LLC's Medicare star rating?: CMS rates Complete Care at Plainfield LLC 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Complete Care at Plainfield LLC get at its last inspection?: 1 health deficiency at the standard inspection on March 20, 2025. The New Jersey average is 8.6.
Has Complete Care at Plainfield LLC been fined?: CMS lists no fines in the last three years.
Does Complete Care at Plainfield LLC accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Complete Care at Plainfield LLC?: CMS lists 28 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT PLAINFIELD LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.