Find a nursing home

Home / F-tags / F712

F712: Ensure that the resident and his/her doctor meet face-to-face at all required visits

F712 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Ensure that the resident and his/her doctor meet face-to-face at all required visits. It sits in CMS's nursing and physician services category.

459citations in the CMS files
431homes cited at least once
86in the 12 months to September 2026
0.0%rated actual harm or immediate jeopardy

CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.

How seriously inspectors rate it

Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 29.6% of F712 citations came from a complaint visit rather than a routine inspection.

  • Immediate jeopardy (J, K, L)0 (0.0%)
  • Actual harm (G, H, I)0 (0.0%)
  • Potential for more than minimal harm (D, E, F)449 (97.8%)
  • Potential for minimal harm (A, B, C)10 (2.2%)

By letter: B 8, C 2, D 285, E 154, F 10.

What inspectors wrote

Three recent F712 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.

Inspectors wrote, July 29, 2026, scope and severity EBased on record review, interview, and policy review, the provider failed to ensure that required physician visits (every 30 days for the first 90 days after the resident's admission and every 60 days thereafter) were alternated between personal visits by the physician and by the physician assistant (PA) after the physician makes the initial comprehensive visit for residents under a SNF stay (skilled nursing care covered by Medicare part A) for four of four sampled residents (4, 8, 29, and 43) who had SNF stays at the facility in the period reviewed from 7/4/25 through 7/29/26.

Aurora Brule Nursing Home Inc, White Lake, SD

Inspectors wrote, July 17, 2026, scope and severity DBased on review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure a physician completed the initial comprehensive visit for two of five residents (Residents R1 and R2).

Armstrong Rehabilitation and Nursing Center, Kittanning, PA

Inspectors wrote, July 10, 2026, scope and severity DBased on interview and record review, the facility failed to ensure one of one sampled resident (Resident 48) was evaluated by the physician at least every 60 days and documented in the resident's clinical records. This deficient practice had the potential for a delay in the assessment of Resident 48's medical condition and receiving necessary care and treatment.

Primrose Post-Acute, Inglewood, CA

Most recent F712 citations

InspectionHomeTownLetter
July 29, 2026Aurora Brule Nursing Home IncWhite Lake, SD E
July 17, 2026Armstrong Rehabilitation and Nursing CenterKittanning, PA D
July 10, 2026Primrose Post-AcuteInglewood, CA D
July 7, 2026Garrison Mem Hosp Nsg FacGarrison, ND D
June 29, 2026Mt. Olympus Rehabilitation CenterSalt Lake City, UT D
June 25, 2026Millbrae Care CenterMillbrae, CA E
June 17, 2026Harmony Care at StamfordStamford, TX E
June 16, 2026Astoria Healthcare CenterSylmar, CA D
June 10, 2026Maunalani Nursing and Rehabilitation CenterHonolulu, HI E
June 9, 2026Embassy of Park AvenueMeadville, PA E
June 8, 2026Fox Run ManorFindlay, OH D
June 5, 2026The Terrace at Crystal LLCCrystal, MN D
June 2, 2026Winner Regional Healthcare CenterWinner, SD E
June 2, 2026Samaritan Senior Village, IncWatertown, NY D
May 28, 2026Aviata at Saint LucieFort Pierce, FL D
May 26, 2026Good Samaritan Society - MillardOmaha, NE E
May 14, 2026Bakersfield Post AcuteBakersfield, CA D
May 12, 2026Northridge Care CenterReseda, CA D
May 7, 2026McKinley NursingCanton, OH E
May 1, 2026Clay County Health and RehabilitationHayesville, NC B
April 30, 2026Crawford Care CenterSaegertown, PA E
April 29, 2026Parsons Hill Rehabilitation & Health Care CenterWorcester, MA E
April 23, 2026Copper Ridge Health and Rehabilitation CenterButte, MT D
April 16, 2026Twinbrook Healthcare and Rehabilitation CenterErie, PA D
April 15, 2026Rose Blumkin Jewish HomeOmaha, NE D

F712 citations by state

Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.

By inspection year: 2018 2, 2019 12, 2020 3, 2021 16, 2022 23, 2023 71, 2024 132, 2025 138, 2026 62.

Common questions

What is F712 in a nursing home inspection?
F712 is the federal requirement to "ensure that the resident and his/her doctor meet face-to-face at all required visits". CMS files it under nursing and physician services. A home cited under F712 did not meet that requirement at the inspection.
How often is F712 cited?
The CMS files as of September 1, 2026 list 459 F712 citations at 431 nursing homes, 86 of them in the 12 months to that date. 0.0% were rated as actual harm or immediate jeopardy.
Is a F712 citation serious?
It depends on the letter. Most F712 citations (97.8%) were rated as potential for more than minimal harm, D to F. None in the current files is at the immediate jeopardy level.

The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology

Find a nursing home Read an inspection