Home / Colorado / Highlands Ranch
Continuing Care at Wind Crest
3420 Mill Vista Rd, Highlands Ranch, CO 80129 · Douglas County · (303) 876-8349
44 certified beds, about 41 residents a day · Non profit - Corporation · Medicare since 2013
Part of a continuing care retirement community Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 065409 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 16, 2026, inspectors cited 2 health deficiencies (the Colorado average is 8.7, the national average 9.2).
None of its 8 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.11 hours per resident per day, against 3.72 across Colorado and 3.86 nationally. Registered nurses accounted for 1.75 of those hours.
48.5% of nursing staff left within the year CMS measured (Colorado average 47.1%).
CMS links it to Erickson Senior Living, an affiliated group of 17 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
503/23
108/24
206/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
1E
1F
Potential for minimal harm
0A
0B
0C
June 16, 2026Standard inspection · 2 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of diseases and infection on two of four halls. Specifically, the facility failed to:-Ensure staff performed hand hygiene during medication pass; -Ensure medications were administered in a sanitary manner;-Ensure vital signs equipment was sanitized between resident use;-Ensure respiratory equipment was stored in a sanitary manner; and,-Ensure infection control practices were followed during wound care.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interviews, the facility failed to ensure residents who required dialysis services received such services consistent with professional standards of practice for one (#3) of one resident reviewed for dialysis out of 25 sample residents. Specifically, the facility failed to:-Ensure thorough dialysis documentation was in place for Resident #3; and,-Ensure staff consistently and thoroughly completed the dialysis communication forms between the facility and the dialysis center for Resident #3.
August 15, 2024Standard inspection · 1 citation
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were labeled and stored properly according to professional standards in two of five locked cabinets in resident rooms. Specifically, the facility failed to ensure medications were labeled with the date they were opened.
March 16, 2023Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to ensure food items were served, stored, and prepared under sanitary conditions, to prevent the potential cross contamination of food-borne illness to food served to residents, in one of two dining rooms and in one of one kitchen. Specifically, the facility failed to ensure: -The main kitchen and food preparation area were maintained in a sanitary manner; -Resident meals were served in a sanitary manner; -Ready to eat foods served to residents were not handled by staff with bare, unwashed, hands; and, -Staff preformed proper hand hygiene in-between assisting one resident to the other with eating, setting up residents meals, and performing other care tasks for residents.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, record review and interviews, the facility failed to accommodate the needs of one (#22) of three residents reviewed for dining services, out of 25 sample residents. Specifically, the facility failed to ensure: -Resident #22 had a table that was adjusted to a height and distance from the resident's person that accommodated positioning and range of motion needs in order to be able to see drinks and food on the plate and in the bowls; and to be able to reach and eat the food served without additional struggle and fatigue; and, -Resident #22 had accessible dishes such as a mug with a handle that accommodated the resident being able to self-feed food items such as soup, as recommended by speech, occupational and physical therapy assessment (see therapy recommendations below).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, record review and staff interviews the facility failed to provide services for one (#36) of four residents reviewed out of 25 sample residents according to professional standards of practice. Specifically, the facility failed to ensure Resident #36's vital signs, specifically the resident's blood pressure, was monitored prior to the administration of a blood pressure medication.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record review and interviews the facility failed to ensure that activities of daily living (ADL) for dependent residents were provided for one (#34) of one sample residents for incontinence care and one (#16) of five sample residents for eating assistance out of 25 sample residents. Specifically, the facility failed to ensure -Resident #34 was provided incontinence care in a timely manner; and, -Resident #16 was provided eating assistance in a timely and consistent manner.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interviews, the facility failed to to keep residents safe from accident hazards related to safe transfers for one (#24) of two residents reviewed out of 25 sample residents. Specifically, the facility failed to ensure: -Resident #24 receive safe transfer assistance from staff during transfers from wheelchair to the bed; -Staff used the recommended gait belt while assisting Resident #24 to make a safe transfer; and, -Update the Resident #24's care plan after the resident was reassessed following a fall during a staff assisted transfer.
Fire safety inspections
17 fire safety citations on file: 7 on June 16, 2026, 6 on August 15, 2024, 4 on March 16, 2023.
Every fire safety citation17 citations
- F Have properly located and lighted "Exit" signs.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- D Have simulated fire drills held at unexpected times.
- E Have exits that are accessible at all times.
- E Have simulated fire drills held at unexpected times.
- D Provide properly protected cooking facilities.
- D Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Colorado | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.11 | 3.72 | 3.86 |
| Registered nurses | 1.75 | 0.82 | 0.69 |
| All nursing staff on weekends | 4.49 | 3.29 | 3.42 |
| Nurse aides | 2.80 | ||
| Licensed practical nurses | 0.56 | ||
| Nursing staff turnover (share who left in a year) | 48.5% | 47.1% | 45.8% |
| Registered nurse turnover | 47.6% | 44.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.35 on weekdays and 4.49 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.04 in April to June 2025 to 5.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.11 | 1.75 | 5.35 | 4.49 | 0.0% | 0 of 90 | 41 |
| Oct to Dec 2025 | 5.42 | 1.74 | 5.66 | 4.81 | 0.0% | 0 of 92 | 38 |
| Jul to Sep 2025 | 5.02 | 1.71 | 5.26 | 4.42 | 2.1% | 0 of 92 | 40 |
| Apr to Jun 2025 | 5.04 | 1.73 | 5.32 | 4.33 | 0.0% | 0 of 91 | 41 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Colorado, Jan to Mar 2026 | 3.59 | 0.76 | 3.75 | 3.18 | 5.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Colorado
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Colorado, all employers | |||
| CNAs (nursing assistants) | $22.78 | $21.42 to $24.00 | 22,240 |
| LPNs and LVNs | $35.52 | $29.76 to $38.37 | 4,920 |
| Registered nurses | $48.20 | $40.67 to $52.37 | 54,490 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Colorado | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 37.0 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.7 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 64.8 | 13.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.8 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.0 | 20.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.2 | 20.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.9 | 12.1 | 12.0 |
Owners and operators
Legal business name: WIND CREST, INC.. CMS links this home to Erickson Senior Living, a group of 17 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| National Senior Communities, Inc | 5% or greater direct ownership interest | Organization | 100% | 01/14/2021 |
| Brown, Ian | Corporate director | Individual | 04/01/2023 | |
| Brown, Patricia | Corporate director | Individual | 04/01/2022 | |
| Clupper, Katherine | Corporate director | Individual | 04/01/2024 | |
| Colins, Mary | Corporate director | Individual | 04/01/2018 | |
| Erstad, Eileen | Corporate director | Individual | 04/01/2018 | |
| Jacque, Zina | Corporate director | Individual | 11/14/2013 | |
| Leonard, Monty | Corporate director | Individual | 04/01/2022 | |
| Moscato, Mary | Corporate director | Individual | 04/01/2024 | |
| Paulk, Pamela | Corporate director | Individual | 04/01/2022 | |
| Pomeranz, William | Corporate director | Individual | 04/01/2025 | |
| Reel, Stephanie | Corporate director | Individual | 04/01/2018 | |
| Roskiewicz, Michael | Corporate director | Individual | 04/01/2019 | |
| Sharp, Russel | Corporate director | Individual | 04/01/2023 | |
| Wallick, Daniel | Corporate director | Individual | 04/01/2025 | |
| Colins, Mary | Corporate officer | Individual | 10/27/2021 | |
| Embley, Mark | Corporate officer | Individual | 10/27/2021 | |
| Erstad, Eileen | Corporate officer | Individual | 04/01/2023 | |
| Hall, John | Corporate officer | Individual | 11/14/2013 | |
| Merkert, Robert | Corporate officer | Individual | 03/26/2026 | |
| Pomeranz, William | Corporate officer | Individual | 04/01/2025 | |
| Sawicki, Scott | Corporate officer | Individual | 04/01/2024 | |
| Stiner, Pamela | Corporate officer | Individual | 04/01/2024 | |
| Tyler, Daniel | Corporate officer | Individual | 04/01/2025 | |
| Erickson Senior Living LLC | Operational/managerial control | Organization | 11/23/2020 | |
| National Senior Communities, Inc | Operational/managerial control | Organization | 01/14/2021 | |
| Butler, Richard | Operational/managerial control | Individual | 01/01/2014 | |
| Embley, Mark | Operational/managerial control | Individual | 10/27/2021 | |
| Hall, John | Operational/managerial control | Individual | 11/14/2013 | |
| Hong, Nantida | Operational/managerial control | Individual | 08/04/2024 | |
| Merkert, Robert | Operational/managerial control | Individual | 03/26/2026 | |
| Rainbolt, Nicole | Operational/managerial control | Individual | 11/29/2021 | |
| Stiner, Pamela | Operational/managerial control | Individual | 04/01/2024 | |
| Sweetser, Christian | Operational/managerial control | Individual | 03/01/2022 | |
| Bison, Michael | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/17/2025 | |
| Ridley, Fred | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/17/2025 | |
| Sones, Randall | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/17/2025 | |
| Erickson Senior Living LLC | Adp of the SNF | Organization | 06/18/2025 | |
| Oak Investment Trust | Adp of the SNF | Organization | 01/01/2025 | |
| Oak Investment Trust II | Adp of the SNF | Organization | 01/01/2026 | |
| Embley, Mark | Adp of the SNF | Individual | 10/27/2021 | |
| Hall, John | Adp of the SNF | Individual | 11/14/2013 | |
| Hong, Nantida | Adp of the SNF | Individual | 04/09/2025 | |
| Merkert, Robert | Adp of the SNF | Individual | 03/26/2026 | |
| Rainbolt, Nicole | Adp of the SNF | Individual | 11/29/2021 | |
| Stiner, Pamela | Adp of the SNF | Individual | 04/01/2024 | |
| Sweetser, Christian | Adp of the SNF | Individual | 03/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 16, 2026: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on June 16, 2026: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on August 15, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 16, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Life Care Center of Littleton Littleton, 1.5 mi · 3 of 5 stars · 26 citations
- Littleton Care and Rehabilitation Center Littleton, 3.6 mi · 5 of 5 stars · 10 citations
- VI at Highlands Ranch Skilled Nursing Highlands Ranch, 3.8 mi · 5 of 5 stars · 3 citations
- Cherrelyn Healthcare Center Littleton, 4.5 mi · 4 of 5 stars · 37 citations
- Hallmark Nursing Center Denver, 5.4 mi · 5 of 5 stars · 22 citations
- Suites at Someren Glen Care Center, the Centennial, 5.9 mi · 2 of 5 stars · 31 citations
- Suites at Holly Creek Care Center, the Centennial, 6.5 mi · 5 of 5 stars · 7 citations
- Orchard Park Health Care Center Littleton, 6.8 mi · 4 of 5 stars · 14 citations
Colorado contacts for a concern about a nursing home
These are the official offices in Colorado. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Colorado Department of Public Health and Environment, Health Facilities and Emergency Medical Services Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Colorado State Long-Term Care Ombudsman Program, 303-862-3524. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Find and compare facilities, where Colorado publishes its own records on licensed homes.
Common questions
- What is Continuing Care at Wind Crest's Medicare star rating?
- CMS rates Continuing Care at Wind Crest 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Continuing Care at Wind Crest get at its last inspection?
- 2 health deficiencies at the standard inspection on June 16, 2026. The Colorado average is 8.7.
- Has Continuing Care at Wind Crest been fined?
- CMS lists no fines in the last three years.
- Does Continuing Care at Wind Crest accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Continuing Care at Wind Crest?
- CMS lists 47 owners and managers, and links the home to Erickson Senior Living. Legal business name: WIND CREST, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.