Home / North Carolina / Durham
Croasdaile Village
2600 Croasdaile Farm Parkway, Durham, NC 27705 · Durham County · (919) 384-2304
102 certified beds, about 82 residents a day · Non profit - Corporation · Medicare and Medicaid since 2000
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345501 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 14, 2025, inspectors cited 2 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 6 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $25,275 in the last three years; the largest was $15,405, and the latest is dated April 8, 2026.
Nurses and nurse aides worked 5.32 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
42.7% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Life Care Services, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
April 8, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record reviews, and interviews with staff, the facility failed to provide a safe transfer for Resident #2 when Nurse Aide (NA) #1 transferred Resident #2 from her wheelchair to the bed without using a mechanical lift causing Resident #2 to sustain a laceration to her lower left leg. The resident was prescribed a blood thinner twice a day which increases the risk of bruising and bleeding. Resident #2 was transferred to the hospital for evaluation and treatment where it was noted the laceration was 25 centimeters (9.8 inches) in length and had a depth of 20 millimeters (0.7 inches) with extensive bleeding. The laceration was closed with 11 sutures and a dressing was applied. The deficient practice occurred for 1 of 2 residents reviewed for supervision to prevent accidents (Resident #2).
August 14, 2025Standard inspection · 2 citations
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to complete a quarterly Minimum Data Set (MDS) assessment within the required time frame for 1 of 7 residents (Resident #45) reviewed for resident assessments.
- B Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to transmit quarterly Minimum Data Set (MDS) assessments within the required time frame for 2 of 7 residents (Resident #53, Resident #68) reviewed for resident assessments.
July 11, 2024Standard inspection · 1 citation
- B Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to transmit Quarterly Minimum Data Set (MDS) assessments within the required time frame for 2 of 3 residents (Resident #16, Resident #67) selected to be reviewed for Resident Assessments.
February 23, 2023Standard inspection · 2 citations
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, staff interviews, and record review, the facility failed to have a medication error rate of less than 5% as evidenced by 3 medication errors out of 28 opportunities, resulting in a medication error rate of 10.7% for 1 of 3 residents (Resident #20) observed during medication pass.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on facility staff, Nurse Practitioner (NP) and Medical Doctor (MD) interviews and record reviews, the facility failed to administer an anticoagulant medication to a resident for a period of 10 days during his stay in the facility. This occurred for 1 of 6 residents (Resident #240) whose medications were reviewed.
Fire safety inspections
6 fire safety citations on file: 2 on July 11, 2024, 3 on February 23, 2023, 1 on November 4, 2021.
Every fire safety citation6 citations
- D Use approved construction type or materials.
- D Have properly installed electrical wiring and gas equipment.
- F Have elevators that firefighters can control in the event of a fire.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Install corridor and hallway doors that block smoke.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 8, 2026 | Fine | $9,870 |
| August 30, 2024 | Fine | $15,405 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.32 | 3.85 | 3.86 |
| Registered nurses | 0.67 | 0.62 | 0.69 |
| All nursing staff on weekends | 4.91 | 3.42 | 3.42 |
| Nurse aides | 3.26 | ||
| Licensed practical nurses | 1.40 | ||
| Nursing staff turnover (share who left in a year) | 42.7% | 49.0% | 45.8% |
| Registered nurse turnover | 8.3% | 45.6% | 42.9% |
| Administrators who left | 3 |
CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.49 on weekdays and 4.91 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.35 in April to June 2025 to 5.32 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.32 | 0.67 | 5.49 | 4.91 | 8.6% | 0 of 90 | 82 |
| Oct to Dec 2025 | 5.25 | 0.53 | 5.43 | 4.79 | 11.9% | 0 of 92 | 83 |
| Jul to Sep 2025 | 5.76 | 0.64 | 6.01 | 5.12 | 12.2% | 0 of 92 | 82 |
| Apr to Jun 2025 | 5.35 | 0.58 | 5.54 | 4.87 | 9.0% | 0 of 91 | 86 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 36.5 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.8 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 31.4 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.8 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.5 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.8 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.8 | 1.8 |
Owners and operators
Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED. CMS links this home to Life Care Services, a group of 43 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | 5% or greater direct ownership interest | Organization | 100% | 07/13/2011 |
| Us Bank, N.a. | 5% or greater security interest | Organization | 09/01/2014 | |
| Davison, John | Corporate director | Individual | 01/01/2026 | |
| Erickson, Jonathan | Corporate director | Individual | 11/01/2006 | |
| Evans, Spence | Corporate director | Individual | 01/01/2026 | |
| Harriss, William | Corporate director | Individual | 11/07/2019 | |
| Lee, Woo | Corporate director | Individual | 12/31/2018 | |
| Little, Nancy | Corporate director | Individual | 08/22/2024 | |
| Martin, James | Corporate director | Individual | 02/23/2023 | |
| Parker, Mack | Corporate director | Individual | 11/03/2022 | |
| Patterson, Gaynelle | Corporate director | Individual | 01/01/2026 | |
| Southern, Harvey | Corporate director | Individual | 10/29/2020 | |
| Steinweg, Kenneth | Corporate director | Individual | 11/04/2021 | |
| Taylor, Sheryl | Corporate director | Individual | 02/23/2023 | |
| Van Antwerp, Nancy | Corporate director | Individual | 11/07/2019 | |
| Dobson, Stacy | Corporate officer | Individual | 07/10/2006 | |
| Erickson, Jonathan | Corporate officer | Individual | 11/01/2006 | |
| Harriss, William | Corporate officer | Individual | 11/03/2022 | |
| Parker, Mack | Corporate officer | Individual | 10/30/2025 | |
| Southern, Harvey | Corporate officer | Individual | 10/30/2025 | |
| Van Antwerp, Nancy | Corporate officer | Individual | 10/30/2025 | |
| Life Care Services LLC | Operational/managerial control | Organization | 01/01/2000 | |
| March, Heather | Operational/managerial control | Individual | 10/01/2001 | |
| Marion, Rebecca | Operational/managerial control | Individual | 03/17/2001 | |
| Rizwan Alam, Sanya | Operational/managerial control | Individual | 07/01/2023 | |
| Sharda, Neema | Operational/managerial control | Individual | 07/01/2023 | |
| Life Care Services LLC | Adp of the SNF | Organization | 04/16/2025 | |
| Rizwan Alam, Sanya | Adp of the SNF | Individual | 04/21/2025 | |
| Sharda, Neema | Adp of the SNF | Individual | 04/21/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 14, 2025: "Assure that each resident’s assessment is updated at least once every 3 months."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 23, 2023: "Ensure medication error rates are not 5 percent or greater."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 8, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.
Other nursing homes nearby
- University Health and Rehabilitation Center Durham, 1.9 mi · 1 of 5 stars · 37 citations
- Accordius Health at Rose Manor LLC Durham, 2.3 mi · 2 of 5 stars · 38 citations
- Pruitthealth-Durham Durham, 2.6 mi · 1 of 5 stars · 49 citations
- Carver Living Center Durham, 2.7 mi · 1 of 5 stars · 44 citations
- Pettigrew Rehabilitation Center Durham, 2.8 mi · 4 of 5 stars · 15 citations
- Hillcrest Convalescent Center Durham, 2.9 mi · 5 of 5 stars · 0 citations
- Pruitthealth-Carolina Point Durham, 4.6 mi · 1 of 5 stars · 18 citations
- The Forest at Duke Inc Durham, 4.6 mi · 4 of 5 stars · 1 citation
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Croasdaile Village's Medicare star rating?
- CMS rates Croasdaile Village 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Croasdaile Village get at its last inspection?
- 2 health deficiencies at the standard inspection on August 14, 2025. The North Carolina average is 4.7.
- Has Croasdaile Village been fined?
- Yes. CMS lists 2 fines totaling $25,275 in the last three years.
- Does Croasdaile Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Croasdaile Village?
- CMS lists 29 owners and managers, and links the home to Life Care Services. Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.