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Eaton County Medical Care Facility

530 W Beech Street, Charlotte, MI 48813 · Eaton County · (517) 543-2940

142 certified beds, about 125 residents a day · Government - County · Medicare and Medicaid since 1967

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235027 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 13, 2026, inspectors cited 3 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 18 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.31 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.

38.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
9D
4E
4F
Potential for minimal harm
0A
0B
0C
February 13, 2026Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 23, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment affecting 118 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
  2. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 23, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide impactful and meaningful activities for four Residents (#24, #55, #104, & #109) of four residents reviewed for activities.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 1 (Resident #8) of 24 reviewed for MDS assessments. Review of the clinical record and Minimum Data Set (MDS) assessment dated [DATE] revealed Resident 8 (R8) was admitted to the facility on [DATE] with acute respiratory failure. The MDS dated [DATE] revealed Section N0415 question 1. E. was coded Yes for having been administered an anticoagulant medication within the last 7 days. Review of R8's Medication Administration Record (MAR) for November 2025 and monthly Physician orders for November 2025 revealed, R8 was not prescribed or administered an anticoagulant medication. On 02/12/26 at 3:10pm, during an interview with Registered Nurse/MDS Coordinator C, R8's November MDS, MAR and physician orders were reviewed. [...]
December 20, 2024Standard inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food in the kitchen.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility.
  3. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure their medication error rate was below 5% when five medication errors were observed from a total of 35 opportunities for four residents (R42, R58, R100, and R129) of seven reviewed resulting in a medication error rate of 14.29%.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on observation and interview, the facility failed to dispose of expired medications in two of four medication carts, appropriately store refrigerated medications in one of three medication storage rooms reviewed, and secure medications (R97), resulting in the potential for decreased efficacy of medications, medication contamination, medication errors and adverse side effects in a current facility census of 127 residents.
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure updated and accurate advanced directive information was in place for 1 residents (#329) of 2 residents reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers potentially affecting up to the facility census of 127 residents.
  6. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act 42CFR483.12(c)
  7. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure all injuries of unknown source were thoroughly investigated, in one of one resident (R#22) reviewed for abuse, resulting in the potential for injuries of unknown origin not being investigated.
  8. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one resident (#20) of 21 residents reviewed for accurate assessments. Findings Included: Resident #20 (R20) Review of the medical record revealed R20 was admitted to the facility 07/13/2018 with diagnoses that included heart failure, chronic kidney disease, end stage renal disease, dependence on renal dialysis, atrial fibrillation, type 2 diabetes, peripheral vascular disease (PVD), hypothyroidism (low thyroid hormone), atherosclerosis (plaque in arteries), hypotension, pneumonia, insomnia, depression, anemia (low red blood cells), and anxiety. The most recent Minimum Data Set (MDS), with an Assessment Reference Date of 09/18/2024, revealed R20 had a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. [...]
  9. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on interview and record review, the facility failed to complete adequate monitoring for the use of an anticoagulant (blood thinner) medication for one (R100) of five reviewed.
August 9, 2024Complaint inspection · 1 citation
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteThis citation includes intake MI00144331. Based on observation, interview and record review, the facility failed to act promptly on grievances and or concern forms reported in and out of resident council meetings and provide responses and resolutions to 26 grievances filed in the last six months, as reported during a confidential resident council meeting, resulting in unresolved resident concerns and decreased quality of life.
November 1, 2023Standard inspection, Complaint inspection · 5 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) November 28, 2023
    Inspectors wroteBased on observation, interview and record review facility failed to: 1) accurately assess, monitor and prevent the development of pressure ulcers consistent with professional standards of practice to prevent avoidable pressure ulcers; and 2) implement care-planned and non-care-planned interventions for one Resident (R37) of three reviewed for pressure ulcers, resulting in facility acquired stage 3, a deep tissue pressure injury, and unstageable pressure wounds and the increased likelihood for delayed wound healing and/or worsening of wounds and overall deterioration in health status.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) maintain sanitary food and non-food contact surfaces, 2) store chemicals away from food, 3) maintain equipment, and 4) provide ventilation for steam exhausting equipment, resulting in the potential for foodborne illness, chemical contamination, and improper ventilation. These deficient practices affect all 112 residents who consume food from the kitchen.
  3. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 28, 2023
    Inspectors wroteThis citation pertains to intakes MI00139713 and MI00139715. Based on interview and record review, the facility failed to permit a resident to return to the nursing home following a hospitalization stay, in 1 of 3 residents reviewed for hospitalization (R317), resulting in loss of home, limited access to social support and decreased quality of life. R317's Minimum Data Set (MDS) with an assessment reference date (ARD) of 6/08/23 revealed he was admitted on [DATE]. R317 had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener, score of 07 (00-07 Severe Impairment). The same MDS revealed R317 had physical behavioral symptoms directed toward others that occurred 1 to 3 days during the 7-day look-back period. R317 had verbal behavioral symptoms directed toward others that occurred 1 to 3 days during the 7-day look-back period. [...]
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate medication storage for one of three medication carts.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that Personal Protective Equipment (PPE) was worn per standards of practice for one residents (Resident #85) of 8 residents reviewed during medication pass, resulting in the potential for the transmission/transfer of pathogenic organisms and cross contamination for vulnerable residents. Findings Include: During an observation on 10/31/23 at 8:10 a.m., Registered Nurse (RN) L entered R85 room after preparing several medication to be administered through R85's PEG tube. This surveyor observed a sign posted outside R85 room for Enhanced Barrier Precautions that included use of gown and gloves. RN L administered R85 medications via the Peg tube with use of gloves only. [...]

Fire safety inspections

15 fire safety citations on file: 3 on February 13, 2026, 9 on December 20, 2024, 3 on November 1, 2023.

Every fire safety citation15 citations
  1. F
    Meet other general requirements.
    K 100 · February 13, 2026 · Corrected (the home has a date of correction)
  2. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · February 13, 2026 · Corrected (the home has a date of correction)
  3. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 13, 2026 · Corrected (the home has a date of correction)
  4. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · December 20, 2024 · Corrected (the home has a date of correction)
  5. F
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · December 20, 2024 · Corrected (the home has a date of correction)
  6. F
    Conform to length requirements for dead end corridors.
    K 251 · December 20, 2024 · Corrected (the home has a date of correction)
  7. F
    Have restrictions on the use of highly flammable decorations.
    K 753 · December 20, 2024 · Corrected (the home has a date of correction)
  8. F
    Provide properly sized and located linen or trash receptacles.
    K 754 · December 20, 2024 · Corrected (the home has a date of correction)
  9. F
    Have proper medical gas storage and administration areas.
    K 923 · December 20, 2024 · Corrected (the home has a date of correction)
  10. E
    Meet other general requirements that are deficient.
    K 300 · December 20, 2024 · Corrected (the home has a date of correction)
  11. E
    Have proper openings in smoke barrier doors.
    K 379 · December 20, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure proper usage of power strips and extension cords.
    K 920 · December 20, 2024 · Corrected (the home has a date of correction)
  13. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 1, 2023 · Waiver
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · November 1, 2023 · Corrected (the home has a date of correction)
  15. E
    Ensure electrical receptacles or cover plates have distinctive color or marking.
    K 917 · November 1, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)6.313.993.86
Registered nurses0.900.780.69
All nursing staff on weekends5.333.503.42
Nurse aides4.21
Licensed practical nurses1.20
Nursing staff turnover (share who left in a year)38.0%44.1%45.8%
Registered nurse turnover24.2%39.2%42.9%
Administrators who left0

CMS expects 3.81 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.71 on weekdays and 5.33 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.42 in April to June 2025 to 6.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.310.906.715.33 1.5%0 of 90125
Oct to Dec 20256.390.926.845.26 0.0%0 of 92123
Jul to Sep 20256.411.006.815.38 0.0%0 of 92125
Apr to Jun 20256.421.086.835.39 0.0%0 of 91125
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.910.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.73.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.212.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.35.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.114.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
14.424.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.711.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Eaton County Medical Care Facility's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (65.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

65.2% this home

Better than the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 169 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 184 eligible stays.

Infections that led to a hospital stay

4.9% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 118 eligible stays.

Self-care and mobility at discharge

66.3% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 83 residents counted.

Falls with major injury

1.9% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 103 residents counted.

New or worsened pressure ulcers

2.8% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 103 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: EATON COUNTY HEALTH AND REHABILITATION SERVICES.

NameRoleTypeShareSince
Eaton County Health and Rehabilitation Services5% or greater direct ownership interestOrganization100%01/01/1966
Richard, MarthaW-2 managing employeeIndividual11/15/2004

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 20, 2024: "Ensure medication error rates are not 5 percent or greater."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 13, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on December 20, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 13, 2026: "Provide activities to meet all resident's needs."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Eaton County Medical Care Facility's Medicare star rating?
CMS rates Eaton County Medical Care Facility 5 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Eaton County Medical Care Facility get at its last inspection?
3 health deficiencies at the standard inspection on February 13, 2026. The Michigan average is 9.9.
Has Eaton County Medical Care Facility been fined?
CMS lists no fines in the last three years.
Does Eaton County Medical Care Facility accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Eaton County Medical Care Facility?
CMS lists 2 owners and managers. Legal business name: EATON COUNTY HEALTH AND REHABILITATION SERVICES.

Sources

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