Edna Tina Wilson Living Center
700 Island Cottage Road, Rochester, NY 14612 · Monroe County · (585) 368-6100
120 certified beds, about 116 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335769 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 11, 2025, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).
None of its 5 health citations since September 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.87 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
37.1% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Rochester Regional Health, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
April 11, 2025Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interviews, and record review conducted during a Recertification Survey from 04/07/2025 to 04/11/2025, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections for one (1) (Resident #25) of five (5) residents reviewed. [...]
June 16, 2023Standard inspection · 2 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, interview, and record review conducted during a Recertification Survey [DATE]-[DATE] it was determined that for two (Residents #32 and #109) of 32 residents reviewed, the facility did not ensure that the residents had the right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive that would be honored. Specifically, the facility did not ensure Residents #32 and #109 advance directive identifiers were consistent with the resident's wishes. This is evidenced by the following: The facility policy Advance Directives for Long Term Care, revised [DATE], documented that prior to or upon admission, the Social Worker will review advance directive wishes with the patient and/or the patient's representative and review those directives for completeness. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews and record reviews conducted during the Recertification Survey completed on 6/16/23, it was determined that for two (Residents #54 and #64) of four residents reviewed for activities of daily living (ADLs), the facility did not ensure the residents received the necessary services to maintain good grooming and personal hygiene. Specifically, both residents were observed with dirty and uncut nails. This is evidenced by the following: The facility policy Quality of Life and Quality of Care, dated as revised January 2020, included that the facility must provide care and services in accordance with resident's comprehensive assessment for the following ADLs (that include but not limited to hygiene. 1. Resident #54 had diagnoses including dementia with behavioral disturbance and insomnia. [...]
September 17, 2021Standard inspection · 2 citations
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey, completed on 9/17/21, it was determined that for one (Resident #41) of three residents reviewed for grievances, the facility did not make efforts to resolve the resident's grievance. Specifically, the resident voiced concerns about several other residents coming into their room unannounced at various times of the day and night. This is evidenced by the following: Review of the facility's, Grievance Policy, dated December 2020, revealed that the facility had a Resident Relations Coordinator who will assign a grievance to a responsible individual for an investigation and for providing feedback to the complainant. Review of the facility's grievance log revealed no documented grievances for the past six months. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey, completed 9/17/21, for one (Resident #59) of one resident reviewed, the facility did not ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, the facility did not consistently provide oxygen (O2) as ordered or monitor the oxygen saturation levels (amount of oxygen in the blood stream). This is evidenced by the following: Review of facility policy Oxygen Therapy Protocol, dated October 2020, directed staff to provide ongoing observation and reporting for changes in level of consciousness, behavior, respiratory character/effort, and skin color. [...]
Fire safety inspections
8 fire safety citations on file: 4 on June 16, 2023, 4 on September 17, 2021.
Every fire safety citation8 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have generator or other power source capable of supplying service within 10 seconds.
- B Develop a communication plan.
- E Provide properly protected cooking facilities.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.87 | 3.63 | 3.86 |
| Registered nurses | 0.44 | 0.71 | 0.69 |
| All nursing staff on weekends | 3.37 | 3.18 | 3.42 |
| Nurse aides | 2.25 | ||
| Licensed practical nurses | 1.18 | ||
| Nursing staff turnover (share who left in a year) | 37.1% | 40.3% | 45.8% |
| Registered nurse turnover | 27.3% | 39.8% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.37 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.04 in April to June 2025 to 3.87 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.87 | 0.44 | 4.07 | 3.37 | 0.0% | 0 of 90 | 116 |
| Oct to Dec 2025 | 4.00 | 0.47 | 4.21 | 3.46 | 0.0% | 0 of 92 | 118 |
| Jul to Sep 2025 | 4.00 | 0.47 | 4.18 | 3.55 | 0.0% | 0 of 92 | 119 |
| Apr to Jun 2025 | 4.04 | 0.53 | 4.25 | 3.50 | 0.0% | 0 of 91 | 119 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.7 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.3 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.9 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.3 | 13.7 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.4 | 1.8 |
Owners and operators
Legal business name: NORTH PARK NURSING HOME INC. CMS links this home to Rochester Regional Health, a group of 5 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Holder, Nichole | W-2 managing employee | Individual | 01/01/2021 | |
| Hoyt, Shawn | W-2 managing employee | Individual | 04/14/2021 | |
| Loan, Sandra | W-2 managing employee | Individual | 01/01/2017 | |
| Patton, Patricia | W-2 managing employee | Individual | 01/01/2011 | |
| Sengillo, Barbara | W-2 managing employee | Individual | 01/01/2017 | |
| Veloski, John | W-2 managing employee | Individual | 01/01/2017 | |
| Alag, Karan | Corporate director | Individual | 07/01/2020 | |
| Becker, Linda | Corporate director | Individual | 06/01/2009 | |
| Cooney-Miner, Dianne | Corporate director | Individual | 07/01/2020 | |
| Destephano, Ralph | Corporate director | Individual | 07/01/2014 | |
| Gallina, Karen | Corporate director | Individual | 07/01/2014 | |
| Mapstone, Jeffrey | Corporate director | Individual | 12/07/2016 | |
| Meyers, Daniel | Corporate director | Individual | 06/01/2011 | |
| Mulconry, Marcy | Corporate director | Individual | 07/01/2020 | |
| Patton, Elizabeth | Corporate director | Individual | 07/01/2014 | |
| Riedy, Dawn | Corporate director | Individual | 07/01/2020 | |
| Riley, Thomas | Corporate director | Individual | 07/01/2014 | |
| Sawyko, Leon | Corporate director | Individual | 07/01/2014 | |
| Tedesco, Julia | Corporate director | Individual | 07/01/2020 | |
| Bieber, Eric | Corporate officer | Individual | 11/01/2014 | |
| Crilly, Thomas | Corporate officer | Individual | 07/01/2014 | |
| Glastonbury, Howard | Corporate officer | Individual | 01/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 16, 2023: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 16, 2023: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on April 11, 2025: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Waterview Heights Rehabilitation and Nursing Cente Rochester, 0.7 mi · not rated · 89 citations
- Latta Road Nursing Home West Rochester, 0.9 mi · 5 of 5 stars · 4 citations
- Latta Road Nursing Home East Rochester, 0.9 mi · 3 of 5 stars · 17 citations
- Hamilton Manor Nursing Home Rochester, 3.8 mi · 4 of 5 stars · 10 citations
- Park Ridge Nursing Home Rochester, 5.4 mi · 5 of 5 stars · 17 citations
- The Brook at High Falls Nursing Home and Rehabilit Rochester, 5.4 mi · 2 of 5 stars · 24 citations
- St. Ann's Community Rochester, 6.4 mi · 4 of 5 stars · 13 citations
- The Pearl Nursing Center of Rochester Rochester, 6.6 mi · 1 of 5 stars · 40 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Edna Tina Wilson Living Center's Medicare star rating?
- CMS rates Edna Tina Wilson Living Center 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Edna Tina Wilson Living Center get at its last inspection?
- 1 health deficiency at the standard inspection on April 11, 2025. The New York average is 8.1.
- Has Edna Tina Wilson Living Center been fined?
- CMS lists no fines in the last three years.
- Does Edna Tina Wilson Living Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Edna Tina Wilson Living Center?
- CMS lists 22 owners and managers, and links the home to Rochester Regional Health. Legal business name: NORTH PARK NURSING HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.