Home / North Carolina / Cary
Glenaire
4000 Glenaire Circle, Cary, NC 27511 · Wake County · (919) 460-8095
71 certified beds, about 65 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345445 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 31, 2025, inspectors cited 4 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 4 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.42 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.88 of those hours.
36.8% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
December 31, 2025Standard inspection · 4 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and staff interviews, the facility failed to update the comprehensive care plan to include the use of bed rails. This deficient practice was identified for 4 of 4 residents reviewed for bed rails (Resident #1, Resident #6, Resident #41 and Resident #49).
- E Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observations, record reviews, staff and resident interviews the facility failed to complete a bed rail assessment for one resident (Resident #49), failed to document consent for the use of bed rails for two residents (Resident #49 and Resident #6), failed to assess entrapment risk or document attempts for alternatives to bed rails prior to installing or using bed rails for four residents (Resident #1, Resident #6, Resident #41 and Resident #49). This deficient practice occurred for 4 of 4 residents reviewed for side rails (Resident #1, Resident #6, Resident #41 and Resident #49).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and staff interviews, the facility failed to report an allegation of misappropriation of resident property to law enforcement. This deficient practice affected 1 of 3 residents reviewed for misappropriation (Resident #78). Finding Included:Resident #78 was admitted to the facility on [DATE] with a diagnosis of fracture of unspecified part of the left femur. The facility's 24 hour initial allegation report dated 1/13/2025, completed by the Director of Nursing (DON), documented that Resident #78 told a therapist she was missing $100 from her wallet. Adult Protective Services (APS) was notified. The DON offered to report the missing money to law enforcement, but Resident #78 declined to make a police report. [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review, and staff, resident and Nurse Practitioner interviews, the facility failed to provide pneumococcal and influenza vaccinations to a resident with a signed consent form to receive the vaccinations. This deficient practice was identified for 1 of 5 residents reviewed for vaccinations (Resident #4).
October 23, 2024Standard inspection · 0 citations
August 22, 2023Standard inspection · 0 citations
Fire safety inspections
9 fire safety citations on file: 2 on October 23, 2024, 2 on August 22, 2023, 5 on May 19, 2022.
Every fire safety citation9 citations
- D Install corridor and hallway doors that block smoke.
- D Have proper medical gas storage and administration areas.
- D Install a fire alarm system that can be heard throughout the facility.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Meet other general requirements.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Install an approved automatic sprinkler system.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.42 | 3.85 | 3.86 |
| Registered nurses | 0.88 | 0.62 | 0.69 |
| All nursing staff on weekends | 6.74 | 3.42 | 3.42 |
| Nurse aides | 4.91 | ||
| Licensed practical nurses | 1.62 | ||
| Nursing staff turnover (share who left in a year) | 36.8% | 49.0% | 45.8% |
| Registered nurse turnover | 30.8% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.69 on weekdays and 6.74 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.24 in April to June 2025 to 7.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.42 | 0.88 | 7.69 | 6.74 | 3.1% | 0 of 90 | 65 |
| Oct to Dec 2025 | 5.73 | 0.71 | 6.01 | 5.04 | 1.0% | 0 of 92 | 67 |
| Jul to Sep 2025 | 6.02 | 0.70 | 6.35 | 5.16 | 0.0% | 0 of 92 | 65 |
| Apr to Jun 2025 | 6.24 | 0.76 | 6.64 | 5.24 | 0.0% | 0 of 91 | 65 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.9 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.4 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.3 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.0 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.2 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: GLENAIRE, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ahmed, Adil | Contracted managing employee | Individual | 12/22/2022 | |
| Childs, Christian | W-2 managing employee | Individual | 02/06/2023 | |
| Collins, Mark | W-2 managing employee | Individual | 09/04/2012 | |
| Hanover, Julia | W-2 managing employee | Individual | 10/21/2010 | |
| Lovvorn, Creighton | W-2 managing employee | Individual | 10/21/2010 | |
| Webster, Timothy | W-2 managing employee | Individual | 10/21/2010 | |
| Hanover, Julia | Corporate director | Individual | 10/21/2010 | |
| Webster, Timothy | Corporate director | Individual | 10/21/2010 | |
| Presbyterian Homes, Inc | Operational/managerial control | Organization | 06/28/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on December 31, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on December 31, 2025: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on December 31, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on December 31, 2025: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
Other nursing homes nearby
- Highfield Nursing and Rehabilitation Cary, 2.5 mi · 1 of 5 stars · 20 citations
- Unc Rex Rehab & Nursing Care Center of Apex Apex, 5.3 mi · 5 of 5 stars · 5 citations
- Rex Rehab & Nursing Care Center Raleigh, 5.5 mi · 5 of 5 stars · 9 citations
- Pruitthealth-Raleigh Raleigh, 6.5 mi · 3 of 5 stars · 30 citations
- Hillcrest Raleigh at Crabtree Valley Raleigh, 7 mi · 4 of 5 stars · 6 citations
- Bloomsbury at Hayes Barton Place Raleigh, 7.6 mi · not rated · 0 citations
- Raleigh Rehabilitation Center Raleigh, 7.7 mi · 3 of 5 stars · 18 citations
- The Cardinal at North Hills Raleigh, 9.4 mi · 3 of 5 stars · 4 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Glenaire's Medicare star rating?
- CMS rates Glenaire 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Glenaire get at its last inspection?
- 4 health deficiencies at the standard inspection on December 31, 2025. The North Carolina average is 4.7.
- Has Glenaire been fined?
- CMS lists no fines in the last three years.
- Does Glenaire accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Glenaire?
- CMS lists 9 owners and managers. Legal business name: GLENAIRE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.