Hartford Health Care
217 Toro Road, Hartford, AL 36344 · Geneva County · (334) 588-3842
86 certified beds, about 79 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
CMS Care Compare ratings, data as of September 1, 2026 · CCN 015419 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 14, 2023, inspectors cited 5 health deficiencies (the Alabama average is 4, the national average 9.2).
None of its 5 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.28 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.61 of those hours.
47.9% of nursing staff left within the year CMS measured (Alabama average 46.9%).
CMS links it to Diversicare Healthcare, an affiliated group of 44 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
December 14, 2023Standard inspection · 5 citations
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, resident record review, and review of a facility policy Oxygen Administration, the facility failed to ensure respiratory care, specifically the provision of oxygen therapy, was not provided without a physician order for Resident Identifier (RI) #39. This had the potential to affect RI #39, one resident reviewed for respiratory care.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and review of a facility policy titled Labeling and Dating, the facility failed to label and date a bag of ground chicken observed in the refrigerator on 12/12/2023 during the initial tour of the kitchen. This had the potential to affect 18 of 76 residents who received Dysphagia Mechanical Soft (Dys Mech) and Dysphagia Advanced (Dys Adv) diet texture meals from the kitchen.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and review of a facility policy titled, Infection Control Guide and a facility document titled, Standard Precautions, the facility failed to ensure: a staff member implemented Airborne Isolation Precautions in a manner to prevent the spread of infection. Airborne Isolation Precautions were clearly identified for Resident Identifier (RI) #278 the use of Personal Protection Equipment upon entering the room of , a resident for whom Airborne Isolation Precautions were clearly identified, This deficient practice affected RI #278, 1 of 3 residents reviewed for transmission based precautions. Findings Include: A review of a facility policy titled, Infection Control Guide, with no date, revealed: .use .personal protective equipment (PPE) .gloves, gowns and eye protection in situations where exposure . RI #278 was admitted to the facility on [DATE]. [...]
- C Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews, and review of a facility document titled Alabama Your Resident Rights and Protection Under State and Federal Law, and review of a facility policy titled Dining and Meal Service, the facility failed to ensure residents were offered the opportunity to eat meals in the dining room. Residents were only eating the lunch meals in the dining room Monday through Friday. A review of the mealtimes did not specify service for the dining room. This was observed on two days of the survey and had the potential to affect 78 of the 80 residents receiving meals from the kitchen.
- C Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review, interview, and Payroll Based Journal (PBJ) Report, the facility failed to report accurate staffing data from July 01, 2023 - September 30, 2023, to Centers for Medicare & Medicaid Services (CMS). This affected one quarter of data reviewed during the survey.
June 17, 2022Standard inspection · 0 citations
October 31, 2019Standard inspection · 0 citations
Fire safety inspections
9 fire safety citations on file: 2 on December 14, 2023, 2 on June 17, 2022, 5 on October 31, 2019.
Every fire safety citation9 citations
- F Install an approved automatic sprinkler system.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- D Have properly installed electrical wiring and gas equipment.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install properly constructed windows in hallway walls or doors.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Alabama | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.28 | 3.88 | 3.86 |
| Registered nurses | 0.61 | 0.65 | 0.69 |
| All nursing staff on weekends | 2.82 | 3.26 | 3.42 |
| Nurse aides | 1.96 | ||
| Licensed practical nurses | 0.71 | ||
| Nursing staff turnover (share who left in a year) | 47.9% | 46.9% | 45.8% |
| Registered nurse turnover | 33.3% | 39.5% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 2.82 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.16 in April to June 2025 to 3.28 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.28 | 0.61 | 3.47 | 2.82 | 0.0% | 0 of 90 | 79 |
| Oct to Dec 2025 | 3.18 | 0.61 | 3.38 | 2.66 | 0.0% | 0 of 92 | 80 |
| Jul to Sep 2025 | 3.24 | 0.67 | 3.49 | 2.59 | 0.0% | 0 of 92 | 79 |
| Apr to Jun 2025 | 3.16 | 0.65 | 3.43 | 2.47 | 0.0% | 0 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Alabama, Jan to Mar 2026 | 3.88 | 0.63 | 4.13 | 3.27 | 0.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Alabama | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.3 | 12.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.8 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.3 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.0 | 12.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.9 | 21.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.1 | 24.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.6 | 11.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.7 | 1.8 |
Owners and operators
Legal business name: DIVERSICARE HARTFORD, LLC. CMS links this home to Diversicare Healthcare, a group of 44 nursing homes averaging 2.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Diversicare Leasing LP | 5% or greater direct ownership interest | Organization | 100% | 02/09/2005 |
| Advocat Finance, LLC | 5% or greater indirect ownership interest | Organization | 02/04/1987 | |
| Dac Newcorp Inc | 5% or greater indirect ownership interest | Organization | 04/04/2022 | |
| Diversicare Healthcare Services LLC | 5% or greater indirect ownership interest | Organization | 05/10/1994 | |
| Diversicare Management Services LP. | 5% or greater indirect ownership interest | Organization | 12/10/1996 | |
| Clark, Carlos | Contracted managing employee | Individual | 07/01/2020 | |
| Kellman, Franklin | Corporate director | Individual | 09/13/2024 | |
| Kohn, Brian | Corporate director | Individual | 11/19/2021 | |
| Ratner, Eran | Corporate director | Individual | 11/19/2021 | |
| Bodie, Rebecca | Corporate officer | Individual | 03/02/2020 | |
| Nee, Stephen | Corporate officer | Individual | 02/20/2023 | |
| Ratner, Eran | Corporate officer | Individual | 09/13/2024 | |
| Weishaar, Matthew | Corporate officer | Individual | 12/31/2003 | |
| Owen, Sharon | Operational/managerial control | Individual | 10/19/2015 | |
| Ratner, Eran | Operational/managerial control | Individual | 09/13/2024 | |
| Clark, Carlos | Adp of the SNF | Individual | 11/25/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on December 14, 2023: "Provide safe and appropriate respiratory care for a resident when needed."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on December 14, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on December 14, 2023: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on December 14, 2023: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the Alabama average of 3.26.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Wiregrass Rehabilitation Center & Nursing Home Geneva, 10.4 mi · 4 of 5 stars · 10 citations
- Graceville Rehabilitation by Harborview Graceville, 13.8 mi · 4 of 5 stars · 3 citations
- Westside Terrace Health & Rehabilitation Center Dothan, 16.4 mi · 4 of 5 stars · 4 citations
- Wesley Place on Honeysuckle Dothan, 16.6 mi · 2 of 5 stars · 15 citations
- Enterprise Health & Rehabilitation Center Enterprise, 16.8 mi · 1 of 5 stars · 12 citations
- Extendicare Health and Rehab Dothan, 18.7 mi · 2 of 5 stars · 12 citations
- Bonifay Nursing and Rehab Center Bonifay, 22.1 mi · 4 of 5 stars · 3 citations
- Oakview Manor Health Care Center Ozark, 22.7 mi · 3 of 5 stars · 8 citations
Alabama contacts for a concern about a nursing home
These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.
Common questions
- What is Hartford Health Care's Medicare star rating?
- CMS rates Hartford Health Care 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Hartford Health Care get at its last inspection?
- 5 health deficiencies at the standard inspection on December 14, 2023. The Alabama average is 4.
- Has Hartford Health Care been fined?
- CMS lists no fines in the last three years.
- Does Hartford Health Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Hartford Health Care?
- CMS lists 16 owners and managers, and links the home to Diversicare Healthcare. Legal business name: DIVERSICARE HARTFORD, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.