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Oakview Manor Health Care Center

929 Mixon School Road, Ozark, AL 36360 · Dale County · (334) 774-2631

138 certified beds, about 97 residents a day · Non profit - Corporation · Medicare and Medicaid since 1978

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015216 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 13, 2023, inspectors cited 1 health deficiency (the Alabama average is 4, the national average 9.2).

None of its 8 health citations since November 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 2.87 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.25 of those hours.

45.9% of nursing staff left within the year CMS measured (Alabama average 46.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
0E
3F
Potential for minimal harm
0A
0B
0C
July 13, 2023Standard inspection · 1 citation
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to maintain a urinary catheter bag in a manner to prevent potential contamination and urinary tract infections when Resident 86's urinary catheter bag was observed on the floor on five occasions on three of the four days of the survey. This affected Resident #86, one of three residents reviewed with catheters.
November 14, 2019Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 19, 2019
    Inspectors wroteBased on observations, interviews, and a review of facility policies titled FOOD TEMP LOG POLICY & PROCEDURE, and Cleaning Dishes / Dish Machine, the facility failed to ensure: 1.) the holding temperature of all foods on the steam table were measure before beginning tray-line service and the holding temperature of fried chicken was at least 135 degrees Fahrenheit and 2.) four pans were not wet and stacked in a manner that prevented air-drying. This was observed on 11/13/19 during the supper meal and had the potential to affected 127 of 127 residents receiving meals from the kitchen. Findings Include: 1.) A facility policy titled: FOOD TEMP LOG POLICY & PROCEDURE dated 09/18/12 revealed Food temperatures will be taken . when placed on the serving line for all meal service . [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 19, 2019
    Inspectors wroteBased on observation, interviews, a review of a facility policy Perineal Care, and a facility Laboratory Report, the facility failed to ensure the Certified Nursing Assistant (CNA) did not use the same soiled gloves she had on to place a clean brief on Resident Identifier (RI) #54, a resident with a history of Urinary Tract Infections (UTI). This was observed on 11/13/19 and affected one of two residents observed for incontinent care. Findings Include: A review of a facility policy titled Perineal Care with a revised date of October 2010 revealed Purpose The purposes of this procedure are to provide cleanliness and comfort to the resident, to prevent infections . RI #54 was admitted to the facility on [DATE]. A diagnosis included Urinary Tract Infection. A review of a facility Laboratory Report revealed PROCEDURE CULTURE URINE . COLLECTED 10/30/19 . [...]
November 15, 2018Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 20, 2018
    Inspectors wroteBased on observations, interviews and a review of facility policies and a document titled, Dishware and Glassware Safety, Tray Line Temp Log, and FOOD TEMPT LOG POLICY & (and) PROCEDURE, the facility failed to ensure : 1. residents were not served food on chipped plates and 2. a second temperature was taken for the egg rolls, a temperature was taken of the orient vegetables and the second batch of chicken. This had the potential to affect 125 of 125 residents who received meals from the kitchen. Findings Include: 1) A review of a policy titled, Dishware and Glassware Safety, with a date of 2013 revealed: .Procedure: 1. Chipped or cracked .or china are discarded immediately. On 11/14/2018 at 11:56 a.m., the surveyor observed EI #9, the cook putting food in a chipped plate. The survyor observed 14 chip plates under a table in the dish room with utensils on top of the table. [...]
  2. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 20, 2018
    Inspectors wroteBased on observation, interview and a review of a facility policy titled, Waste Disposal, the facility failed to ensure: the dumpster doors were closed on two of three dumpster's on site. This had the potential to affect all resident residing at the facility. Findings Included: A review of a facility policy titled, Waste Disposal, with a date of 2013 revealed, .Procedure: .2. Trash will be deposited into a sealed container outside the premise. On 11/13/18 at 10:52 a.m., the surveyor observed three dumpster's on site. Dumpster number two doors was opened at the front side and back side of the dumpster. Dumpster number three door was opened at the back side of the dumpster. There was food debris on the front side of dumpster number three. On 11/15/18 at 9:50 a.m., the surveyor conducted an interview with (Employee Identifier) EI #6, Dietary Manager. [...]
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2018
    Inspectors wroteBased on record review, interview, review of a facility abuse reportable to the State Agency and review of the facility policy titled Abuse, Neglect and Exploitation, Misappropriation of Resident Property, the facility failed to ensure two allegations of abuse were reported to the State Agency within the required two hour reporting time frame. This affected two of three allegations reported to the state agency. Findings Include: A review of a facility policy titled Abuse, Neglect and Exploitation, Misappropriation of Resident Property with an implementation date of 11/28/17 revealed . Policy Explanation and Compliance Guidelines: .The components of the facility abuse prohibition plan . :VII. Response and Reporting of Abuse . [...]
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2018
    Inspectors wroteBased on record review and interviews the facility failed to ensure the Quarterly Minimum Data Set (MDS) dated [DATE] for Resident Identifier (RI) #123 accurately reflected RI #123 transfer status. This affected one of 32 residents who were reviewed for MDS accuracy. Findings Include: A review of RI #123's Quarterly MDS assessment, with Assessment Review Date (ARD) of 11/08/2018 revealed that his/her transfer status was supervision on self-performance and setup help only on support provided. RI #123 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of Repeated Falls and Obesity. On 11/15/2018 at 10:10 AM, an interview was conducted with Employee Identifier (EI) # 11, Certified Nursing Assistant. EI #11 was asked what were her duties. EI #11 stated, activity of daily living, feeding, and general assistance to residents. [...]
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2018
    Inspectors wrote2) A Review of a revised date October 2010, facility policy titled Instillation of Eye Drops revealed: . The purpose of this procedure is to provide guidelines for instillation of eye drops to treat medical conditions, eye infections and dry eyes . Steps in the Procedure 2. Perform hand hygiene. 3. Put on gloves . RI#52 was admitted to the facility on [DATE] with a diagnosis of unspecified macular degeneration. A review of RI #52's November 2018 Physician orders revealed: .OLOPATADINE HCL 0.2% Eye Drop instill 2 drops in both eyes Twice Daily . On 11/14/18 at 8:09 AM, EI #5 Licensed Practical Nurse (LPN) was observed giving RI #52's morning medication. EI #5 gave the by mouth medications. EI #5 put on gloves without washing her hands and administered the eye drop medication. EI #5 removed the gloves and washed her hands and put eye drops back into the medication cart. [...]

Fire safety inspections

12 fire safety citations on file: 6 on July 13, 2023, 2 on November 14, 2019, 4 on November 15, 2018.

Every fire safety citation12 citations
  1. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 13, 2023 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 13, 2023 · Corrected (the home has a date of correction)
  3. D
    Install an approved automatic sprinkler system.
    K 351 · July 13, 2023 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 13, 2023 · Corrected (the home has a date of correction)
  5. D
    Ensure proper usage of power strips and extension cords.
    K 920 · July 13, 2023 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · July 13, 2023 · Corrected (the home has a date of correction)
  7. D
    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    K 343 · November 14, 2019 · Corrected (the home has a date of correction)
  8. D
    Have restrictions on the use of portable space heaters.
    K 781 · November 14, 2019 · Corrected (the home has a date of correction)
  9. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 15, 2018 · Corrected (the home has a date of correction)
  10. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · November 15, 2018 · Corrected (the home has a date of correction)
  11. D
    Provide properly protected cooking facilities.
    K 324 · November 15, 2018 · Corrected (the home has a date of correction)
  12. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 15, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)2.873.883.86
Registered nurses0.250.650.69
All nursing staff on weekends2.583.263.42
Nurse aides2.03
Licensed practical nurses0.60
Nursing staff turnover (share who left in a year)45.9%46.9%45.8%
Registered nurse turnover50.0%39.5%42.9%
Administrators who leftnot reported

CMS expects 3.22 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.99 on weekdays and 2.58 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.40 in April to June 2025 to 2.87 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.870.252.992.58 3.6%7 of 9097
Oct to Dec 20253.420.653.622.91 3.9%0 of 92103
Jul to Sep 20253.300.603.542.71 2.8%0 of 92103
Apr to Jun 20253.400.583.712.62 4.0%0 of 91102
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.912.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.82.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.53.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.312.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.65.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.921.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
3.324.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.611.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.51.71.8

Owners and operators

Legal business name: UNITED STATES HEALTH & HOUSING FOUNDATION, INC.

NameRoleTypeShareSince
Roberts, JudyW-2 managing employeeIndividual04/01/2022
Marx, V.Corporate directorIndividual03/10/1988
Roberts, JudyCorporate directorIndividual10/01/2003
Marx, V.Corporate officerIndividual03/10/1988

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 14, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 13, 2023: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on November 15, 2018: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on November 15, 2018: "Ensure each resident receives an accurate assessment."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.58 hours per resident per day, below the Alabama average of 3.26.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oakview Manor Health Care Center's Medicare star rating?
CMS rates Oakview Manor Health Care Center 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oakview Manor Health Care Center get at its last inspection?
1 health deficiency at the standard inspection on July 13, 2023. The Alabama average is 4.
Has Oakview Manor Health Care Center been fined?
CMS lists no fines in the last three years.
Does Oakview Manor Health Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oakview Manor Health Care Center?
CMS lists 4 owners and managers. Legal business name: UNITED STATES HEALTH & HOUSING FOUNDATION, INC.

Sources

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