Heart of Georgia Nursing Home
815 Legion Drive, Eastman, GA 31023 · Dodge County · (478) 374-5571
100 certified beds, about 89 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115471 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 11, 2026, inspectors cited 6 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 11 health citations since October 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.82 of those hours.
29.3% of nursing staff left within the year CMS measured (Georgia average 46.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
310/22
112/23
109/24
601/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
0E
1F
Potential for minimal harm
0A
0B
0C
January 11, 2026Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and review of facility policies titled Ingredient Bins, Food Storage-Refrigerators & Freezers, Food Storage Dry Goods, and Frozen Food Storage, the facility failed to ensure food items were labeled, dated, and used by the expiration date. In addition, the facility failed to maintain sanitary conditions when utilizing a three-compartment sink. These deficient practices had the potential to affect 85 of 89 residents receiving oral diets.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on observations, interviews, and review of medical records, the facility failed to ensure a stop date was provided on as needed (PRN) psychotropic medications for one resident (R) (R6) of five residents reviewed for unnecessary medications. The deficient practice created the potential for residents to receive unnecessary medications.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, interviews, and review of medical records, the facility failed to ensure the accuracy of assessments for one resident (R)(R6) of 38 sampled residents. The deficient practice had the potential for inaccurate and/or omitted care planning.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure the care plan for fall prevention was followed for one resident (R)(R6) of 38 sampled residents. The deficient practice had the potential to place R6 at risk of injury and diminished quality of life.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, staff interview, and review of facility policy titled Administering Medications, the facility failed to ensure a medication for hypotension was given as ordered and not held without a physician's order or physician ordered parameters for two residents (R) (R72 and R9) of 38 sampled residents. The deficient practice increased the potential risk of adverse clinical outcomes.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, staff interviews, and review of the facility's policy titled Nursing Standards of Practice: Respiratory Equipment, Care & Handling, the facility failed to maintain the cleanliness of respiratory equipment for three of 17 Residents (R) (R64, R7, and R92) receiving respiratory treatments. Specifically, the facility failed to ensure R64 and R7 Continuous Positive Airway Pressure (CPAP) masks and R92 nebulizer masks were covered and placed in a plastic bag when not in use. This deficient practice had the potential to place the residents at risk for respiratory complications and a diminished quality of life.
September 13, 2024Standard inspection · 1 citation
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on resident and staff interviews, record review, and review of the facility policy titled Dental, the facility failed to ensure one of 31 sampled residents (R) (R66) received annual oral screenings and timely dental care to treat tooth pain. This failure caused R66 to have untreated oral pain.
December 4, 2023Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interviews, record review, and review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, the facility failed to protect one resident (R), (R1) from physical abuse by a staff member from a sample of three residents.
October 30, 2022Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, staff interviews, and review of the policy titled Care Plans, Comprehensive Person-Centered, the facility failed to develop a person-centered care plan for one resident (R) (R#251) for pneumonia. The sample size was 40 residents.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review, resident and staff interview, and policy review, the facility failed to enter an order in the record for one resident (R) (R#95) requiring suprapubic catheter care. The sample size was 40.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interviews, and facility policy, Handwashing/Hand Hygiene, the facility failed to ensure staff performed hand hygiene during one lunch dining service of two dining services observed. Findings Include: A review of the facility policy, Handwashing/Hand Hygiene, revised 8/2019, revealed that all personnel would follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. A further review revealed that an alcohol-based hand rub, or alternately, soap and water, would be utilized before and after direct contact with residents, after contact with objects in the immediate vicinity of the resident, and before and after assisting residents with meals. [...]
Fire safety inspections
10 fire safety citations on file: 1 on January 11, 2026, 5 on September 13, 2024, 4 on October 30, 2022.
Every fire safety citation10 citations
- D Inspect, test, and maintain automatic sprinkler systems.
- F Install a fire alarm system that can be heard throughout the facility.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have properly installed electrical wiring and gas equipment.
- D Have restrictions on the use of portable space heaters.
- F Install a fire alarm system that can be heard throughout the facility.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have restrictions on the use of highly flammable decorations.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.56 | 3.86 |
| Registered nurses | 0.82 | 0.50 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.10 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 29.3% | 46.0% | 45.8% |
| Registered nurse turnover | 26.3% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.31 on weekdays and 3.25 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.94 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 0.82 | 4.31 | 3.25 | 0.0% | 0 of 90 | 89 |
| Oct to Dec 2025 | 3.89 | 0.83 | 4.20 | 3.09 | 0.0% | 0 of 92 | 86 |
| Jul to Sep 2025 | 3.80 | 0.86 | 4.12 | 3.00 | 0.0% | 0 of 92 | 90 |
| Apr to Jun 2025 | 3.94 | 0.85 | 4.28 | 3.09 | 0.0% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.3 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.8 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.7 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.7 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.6 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 22.5 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.9 | 1.8 |
Owners and operators
Legal business name: AZ OPERATOR LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Az Tr | 5% or greater direct ownership interest | Organization | 01/10/2013 | |
| Zwebner, Ascher | 5% or greater indirect ownership interest | Individual | 06/04/2013 | |
| Fish, Charla | W-2 managing employee | Individual | 11/28/2016 | |
| Fish, Charla | Operational/managerial control | Individual | 11/28/2016 | |
| Ovits, Isaac | Operational/managerial control | Individual | 01/01/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on January 11, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 11, 2026: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 11, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on January 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Eastman Trails of Journey LLC Eastman, 2.1 mi · 2 of 5 stars · 15 citations
- Abbeville Crossing of Journey LLC Abbeville, 15.3 mi · 1 of 5 stars · 21 citations
- Bryant Health and Rehabilitation Center Cochran, 17.7 mi · 3 of 5 stars · 5 citations
- McRae Manor Nursing Home Mc Rae, 18.4 mi · 1 of 5 stars · 18 citations
- Pinewood Healthcare Center Hawkinsville, 19.2 mi · 3 of 5 stars · 16 citations
- Crossview Care Center Pineview, 19.3 mi · 3 of 5 stars · 17 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Heart of Georgia Nursing Home's Medicare star rating?
- CMS rates Heart of Georgia Nursing Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Heart of Georgia Nursing Home get at its last inspection?
- 6 health deficiencies at the standard inspection on January 11, 2026. The Georgia average is 5.
- Has Heart of Georgia Nursing Home been fined?
- CMS lists no fines in the last three years.
- Does Heart of Georgia Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Heart of Georgia Nursing Home?
- CMS lists 5 owners and managers. Legal business name: AZ OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.