Hillcrest Home
1111 Maplewood Rd, Harrison, AR 72601 · Boone County · (870) 741-5001
103 certified beds, about 97 residents a day · Non profit - Corporation · Medicare and Medicaid since 2011
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045441 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 9, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).
Of 8 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $13,070 in the last three years; the largest was $13,070, and the latest is dated June 19, 2026.
Nurses and nurse aides worked 5.13 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.91 of those hours.
42.8% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
June 19, 2026Complaint inspection · 2 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, facility documents, and policy review, it was determined that the facility failed to provide adequate supervision to prevent elopement for one (Resident #1) of three sample residents who were reviewed for accident and supervision. Specifically, facility staff failed to respond to an exit door alarm on a kitchen exit door, which allowed Resident #1, a cognitively impaired resident with a known history of wandering, to exit the facility unattended into an unsecured area without staff knowledge. The IJ began on 12/24/2025 at 6:14:PM, when Resident #1 eloped through the unsecure kitchen door without staff knowledge. [...]
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to ensure an allegation of abuse were reported to the Administrator and the State Survey Agency (SSA) within the required timeframe for one (Resident #2) of three residents reviewed for abuse. Specifically, the facility received a report of alleged abuse involving Resident #2 on 10/23/2025 (reported by LPN #10 to the Administrator) but did not report the allegation to the SA until 06/19/2026. Additionally, it was revealed by the Clinical Coordinator that the facility received a report of abuse for Resident #2 on 11/17/2025, which was reported to LPN #9, who failed to report the allegation to the Administrator until 11/18/2025.
May 9, 2025Standard inspection, Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, record review, document review, and facility policy review, the facility failed to ensure adequate supervision was provided, and the alert alarm system was monitored and tested per manufacturer ' s recommendation to prevent elopement for 1 (Resident #55) of 3 sampled residents reviewed for accidents/supervision.
March 28, 2024Standard inspection · 1 citation
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that 2 (Residents #44, #78) sampled residents had facial hair and nails trimmed and re-polished. This has the ability to affect 16 residents who reside on 300 Hall.
February 17, 2023Standard inspection · 4 citations
- E Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Inspectors wroteBased on interview, and record review, the facility failed to ensure full time Nursing Assistants (NA) did not work more than 4 months in the facility without completing the necessary certification requirements. This failed practice had the potential to affect 87 residents who currently resided in the home according to the Resident Census and Conditions of Residents provided by the Administrator on 02/14/23 at 8:50 AM.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, and interview, the facility failed to ensure a comprehensive, person-centered Care Plan was developed to address the necessary care and monitoring related to the administration of Insulin to enable staff to determine the effectiveness of the medication and promptly identify any potential adverse effects for 1 (Resident #46) of 1 sampled resident who had a Physicians Order for Insulin and resided on the 300 Hall.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the Plan of Care was revised to reflect the current needs of the resident to ensure appropriate care was provided for 1 (Resident #66) of 1 sampled resident who required extensive assistance with eating and resided on the 200 Hall.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on record review, and interview, the facility failed to ensure laboratory services were provided at the frequency ordered by the Physician, to assist the Physician with making treatment decisions for 1 (Resident #46) of 1 sampled resident who had a Physician Order for Hemoglobin (HgbA1C) levels. This failed practice had the potential to affect 1 resident who had a Physicians Order for HgbA1C levels and resided on the 300 Hall.
Fire safety inspections
5 fire safety citations on file: 1 on March 28, 2024, 4 on February 17, 2023.
Every fire safety citation5 citations
- F Install an approved automatic sprinkler system.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Properly provide smoke detection systems in areas open to corridors.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 19, 2026 | Fine | $13,070 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.13 | 4.02 | 3.86 |
| Registered nurses | 0.91 | 0.41 | 0.69 |
| All nursing staff on weekends | 4.30 | 3.45 | 3.42 |
| Nurse aides | 3.28 | ||
| Licensed practical nurses | 0.94 | ||
| Nursing staff turnover (share who left in a year) | 42.8% | 49.5% | 45.8% |
| Registered nurse turnover | 23.5% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.23 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.48 on weekdays and 4.30 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.18 in April to June 2025 to 5.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.13 | 0.91 | 5.48 | 4.30 | 0.0% | 0 of 90 | 97 |
| Oct to Dec 2025 | 5.16 | 0.75 | 5.49 | 4.31 | 0.0% | 0 of 92 | 97 |
| Jul to Sep 2025 | 5.25 | 0.81 | 5.59 | 4.37 | 0.0% | 0 of 92 | 94 |
| Apr to Jun 2025 | 5.18 | 0.82 | 5.53 | 4.29 | 0.0% | 0 of 91 | 94 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.7 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.5 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 10.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.8 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.7 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.7 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.1 | 1.8 |
Owners and operators
Legal business name: MISSION INTERESTS COMMITTEE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Mission Interests Committee Inc | 5% or greater direct ownership interest | Organization | 100% | 01/01/1966 |
| Peachey, Mark | Corporate director | Individual | 04/04/2015 | |
| Swartzentruber, Steve | Corporate director | Individual | 01/01/2011 | |
| Yoder, Phillip | Corporate officer | Individual | 01/01/2015 | |
| Jurgena, Charlotte | Operational/managerial control | Individual | 01/06/2000 | |
| Miller, Omar | Operational/managerial control | Individual | 01/01/2023 | |
| Yoder, Phillip | Operational/managerial control | Individual | 01/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 19, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 17, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 19, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on February 17, 2023: "Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training."
Other nursing homes nearby
- The Springs of Harrison Harrison, 1.1 mi · 5 of 5 stars · 16 citations
- The Springs of Mt Vista Harrison, 1.1 mi · 5 of 5 stars · 17 citations
- Countryside Health & Rehab of Newton County Jasper, 16.7 mi · 3 of 5 stars · 14 citations
- Creekside at the Springs Yellville, 23.5 mi · 3 of 5 stars · 16 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Hillcrest Home's Medicare star rating?
- CMS rates Hillcrest Home 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Hillcrest Home get at its last inspection?
- 1 health deficiency at the standard inspection on May 9, 2025. The Arkansas average is 2.7.
- Has Hillcrest Home been fined?
- Yes. CMS lists 1 fine totaling $13,070 in the last three years.
- Does Hillcrest Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Hillcrest Home?
- CMS lists 7 owners and managers. Legal business name: MISSION INTERESTS COMMITTEE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.