Home / Tennessee / Jefferson City
Jefferson City Health and Rehab Center
283 W Broadway Blvd, Jefferson City, TN 37760 · Jefferson County · (865) 475-9037
170 certified beds, about 151 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445246 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 2, 2023, inspectors cited 6 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 8 health citations since February 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,788 in the last three years; the largest was $8,788, and the latest is dated June 10, 2025.
Nurses and nurse aides worked 3.56 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
34.1% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Prestige Administrative Services, an affiliated group of 9 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
June 10, 2025Complaint inspection · 1 citation
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of facility policies, medical record review, manufacturer recommendations for administration of morphine extended release capsules and tablets, the facility's investigation, including witness statements, emergency medical services (EMS) records, police reports, hospital records and interviews, the facility failed to prevent significant medication errors for 1 resident (Resident #6) of 13 sampled residents. The facility failure occurred on 5/2/2024 when a staff nurse, Licensed Practical Nurse (LPN B) administered the wrong medications to the wrong patient, which included long-acting Morphine Sulfate (a potent opioid narcotic) 30 milligrams (mg) dose, extended release formula, Trazadone (an antidepressant) 200 mg dose, and Ativan 1 mg dose (a benzodiazepine, anxiolytic medication) in crushed form to Resident #6, not prescribed to Resident #6 in error. [...]
November 2, 2023Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observations, and interview the facility failed to maintain a sanitary kitchen environment as evidenced by undated, unsealed food observed in 1 of 1 walk-in freezer and failed to ensure expired foods had been discarded in 1 of 1 dry storage areas, which had the potential to affect 142 of 142 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and interview, the facility failed to develop an accurate Minimum Data Set (MDS) assessment for 1 resident (Resident #132) related to discharge location, for communication needs related to interpreter services for 1 resident (Resident #92), and medication use for 1 resident (Resident #118) of 28 residents reviewed for MDS assessments.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) screen was accurate after mental health diagnoses was identified for 1 resident (Resident #110) of 11 residents reviewed for PASARR.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to revise the care plan related to fall interventions for 2 residents (Resident #87 and Resident #116) of 28 care plans reviewed.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on facility policy review, observations, and interviews, the facility failed to ensure garbage and refuse were properly contained in 2 of 4 dumpsters (dumpster #2 and #4).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview the facility failed to maintain infection control practices while delivering meal trays to residents on 1 hallway of 6 hallways observed.
March 4, 2020Standard inspection · 0 citations
February 21, 2019Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to maintain sanitary infection control practices while delivering meal trays to residents on 1 of 5 hallways, of 5 total hallways observed.
Fire safety inspections
2 fire safety citations on file: 1 on November 2, 2023, 1 on February 21, 2019.
Every fire safety citation2 citations
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure that testing and maintenance of electrical equipment is performed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 10, 2025 | Fine | $8,788 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.56 | 3.80 | 3.86 |
| Registered nurses | 0.32 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.98 | 3.31 | 3.42 |
| Nurse aides | 2.47 | ||
| Licensed practical nurses | 0.78 | ||
| Nursing staff turnover (share who left in a year) | 34.1% | 48.9% | 45.8% |
| Registered nurse turnover | 23.1% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.04 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.80 on weekdays and 2.98 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.24 in April to June 2025 to 3.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.56 | 0.32 | 3.80 | 2.98 | 0.0% | 0 of 90 | 151 |
| Oct to Dec 2025 | 3.44 | 0.36 | 3.64 | 2.92 | 0.0% | 0 of 92 | 152 |
| Jul to Sep 2025 | 3.63 | 0.40 | 3.86 | 3.04 | 0.0% | 0 of 92 | 152 |
| Apr to Jun 2025 | 3.24 | 0.36 | 3.42 | 2.78 | 0.0% | 0 of 91 | 154 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Tennessee
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Tennessee, all employers | |||
| CNAs (nursing assistants) | $18.27 | $17.09 to $19.66 | 27,040 |
| LPNs and LVNs | $28.31 | $23.64 to $30.12 | 20,830 |
| Registered nurses | $39.18 | $36.28 to $45.79 | 72,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.1 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.6 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.2 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.2 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.4 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.0 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.0 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.6 | 1.8 |
Owners and operators
Legal business name: JEFFERSON OPERATOR, LLC. CMS links this home to Prestige Administrative Services, a group of 9 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| B&y Healthcare S Corp | 5% or greater direct ownership interest | Organization | 50% | 12/31/2019 |
| Cody Healthcare S Corp | 5% or greater direct ownership interest | Organization | 50% | 12/31/2019 |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 50% | 12/31/2019 |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 50% | 12/31/2019 |
| Norcross, Robert | Contracted managing employee | Individual | 02/01/2007 | |
| Rogers, Stacey | Contracted managing employee | Individual | 10/20/2014 | |
| Kirk, Kristine | W-2 managing employee | Individual | 12/31/2018 | |
| Flashner, Craig | Corporate director | Individual | 12/31/2019 | |
| Northpoint Regional LLC | Operational/managerial control | Organization | 02/01/2007 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 12/31/2019 | |
| Flashner, Craig | Operational/managerial control | Individual | 12/31/2019 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 12/31/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on November 2, 2023: "Ensure each resident receives an accurate assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 2, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on November 2, 2023: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on June 10, 2025: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.98 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Life Care Center of Jefferson City Jefferson City, 0.4 mi · 3 of 5 stars · 12 citations
- Jefferson County Nursing Home Dandridge, 7.2 mi · 3 of 5 stars · 9 citations
- Ridgeview Terrace of Life Care Rutledge, 11.5 mi · 4 of 5 stars · 11 citations
- Life Care Center of Morristown Morristown, 11.7 mi · 5 of 5 stars · 8 citations
- The Heritage Center Morristown, 13.4 mi · 3 of 5 stars · 20 citations
- Jefferson Park at White Pine White Pine, 14.3 mi · 4 of 5 stars · 4 citations
- Sevierville Health and Rehabilitation Center Sevierville, 16.6 mi · 4 of 5 stars · 11 citations
- Newport Tn Opco LLC Newport, 17.4 mi · 3 of 5 stars · 17 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Jefferson City Health and Rehab Center's Medicare star rating?
- CMS rates Jefferson City Health and Rehab Center 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jefferson City Health and Rehab Center get at its last inspection?
- 6 health deficiencies at the standard inspection on November 2, 2023. The Tennessee average is 4.4.
- Has Jefferson City Health and Rehab Center been fined?
- Yes. CMS lists 1 fine totaling $8,788 in the last three years.
- Does Jefferson City Health and Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jefferson City Health and Rehab Center?
- CMS lists 12 owners and managers, and links the home to Prestige Administrative Services. Legal business name: JEFFERSON OPERATOR, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.