Ridgeview Terrace of Life Care
165 Coffey Lane Po Box 26, Rutledge, TN 37861 · Grainger County · (865) 828-5295
132 certified beds, about 77 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445300 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2025, inspectors cited 4 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 11 health citations since July 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.27 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
23.3% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
May 29, 2025Standard inspection, Complaint inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on Minimum Data Set (MDS) 3.0 Resident Assessment Instrument (RAI) Manual review, medical record review, observations, and interviews, the facility failed to accurately complete an MDS assessment for 1 resident (Resident #76) of 18 residents reviewed for MDS assessments.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview the facility failed to revise the care plan for 1 resident (Resident #68 ) of 18 residents reviewed for care plans.
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to follow the facility's policy and meet safety and sanitation requirements for food items stored in 2 residents' personal refrigerators (Resident #13 and Resident #37) of 6 residents' personal refrigerators observed.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observations, and interview the facility staff failed to perform hand hygiene prior to distributing meal service to 5 residents (Residents #70, #277, #71, #25, and #16) of 18 residents observed on the secured unit during lunch service.
April 13, 2022Standard inspection · 7 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to ensure medical information was not visible for 1 resident (#12) of 79 residents reviewed for dignity.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on facility policy review, the facility investigation, medical record review, and interview the facility failed to report a resident-to-resident alleged abuse for 1 resident (Resident #31) out of 24 residents reviewed for abuse.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on medical record review and interview the facility failed to ensure a dialysis contract was in place for 1 resident (Resident #1) of 1 resident reviewed for dialysis.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to follow a Psychiatric recommendation and Physician's Order for 1 resident (Resident #47) of 19 resident's reviewed for physician orders.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure opened medications were labeled and dated in 1 of 2 medication carts viewed for medication storage (A/B Hall Medication Cart).
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on facility policy review, record review, and interview, the facility failed to designate an employee of the facility to assume responsibility for collaborating and coordinating care between the nursing home and the hospice entity, and failed to obtain the most recent hospice plan of care for 1 resident (Resident #19) of 5 residents reviewed for hospice services.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on the Centers for Medicare & Medicaid Services Long Term Care Facility Resident Assessment Instrument 3.0 User's Manual, medical record reviews, and interviews the facility failed to correctly code Minimum Data Set (MDS) assessments for 3 residents (Resident #12, Resident #19, and Resident #75) of 22 residents reviewed for MDS assessments.
July 2, 2019Standard inspection · 0 citations
Fire safety inspections
1 fire safety citation on file: 1 on July 2, 2019.
Every fire safety citation1 citation
- D Use approved construction type or materials.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.27 | 3.80 | 3.86 |
| Registered nurses | 0.73 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.87 | 3.31 | 3.42 |
| Nurse aides | 1.81 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 23.3% | 48.9% | 45.8% |
| Registered nurse turnover | 30.8% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.43 on weekdays and 2.87 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.27 | 0.73 | 3.43 | 2.87 | 0.0% | 0 of 90 | 77 |
| Oct to Dec 2025 | 3.29 | 0.66 | 3.46 | 2.86 | 0.0% | 0 of 92 | 79 |
| Jul to Sep 2025 | 3.49 | 0.74 | 3.64 | 3.12 | 0.0% | 0 of 92 | 73 |
| Apr to Jun 2025 | 3.62 | 0.78 | 3.73 | 3.34 | 0.0% | 0 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.9 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.8 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.4 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 27.9 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.0 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.4 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.6 | 1.8 |
Owners and operators
Legal business name: LIFE CARE CENTERS OF AMERICA, INC.. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Henderson, Jennifer E. | Managing control - governing body | Individual | 07/21/2016 | |
| Solomon, Jennifer | Managing control - governing body | Individual | 05/01/2019 | |
| Williams, Christina | Managing control - governing body | Individual | 05/19/2023 | |
| Fletcher, Todd | Corporate director | Individual | 05/01/2021 | |
| Lay, Lisa | Corporate director | Individual | 04/24/2017 | |
| Preston, Forrest | Corporate director | Individual | 01/06/1976 | |
| Swanker, Richard | Corporate director | Individual | 01/01/2022 | |
| Ziegler, James | Corporate director | Individual | 09/18/2001 | |
| Cross, Cindy | Corporate officer | Individual | 04/21/1994 | |
| Fletcher, Todd | Corporate officer | Individual | 11/02/2020 | |
| Henry, Terry | Corporate officer | Individual | 08/16/1999 | |
| Lay, Lisa | Corporate officer | Individual | 02/09/2018 | |
| Preston, Forrest | Corporate officer | Individual | 01/06/1976 | |
| Swanker, Richard | Corporate officer | Individual | 04/01/2011 | |
| Thurmond, Joan | Corporate officer | Individual | 09/22/2000 | |
| Ziegler, James | Corporate officer | Individual | 08/16/1999 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 04/01/1994 | |
| Fletcher, Todd | Operational/managerial control | Individual | 05/01/2021 | |
| Henderson, Jennifer E. | Operational/managerial control | Individual | 07/21/2016 | |
| Lay, Lisa | Operational/managerial control | Individual | 04/24/2017 | |
| Preston, Aubrey | Operational/managerial control | Individual | 11/27/2024 | |
| Preston, Forrest | Operational/managerial control | Individual | 04/01/1994 | |
| Solomon, Jennifer | Operational/managerial control | Individual | 05/01/2019 | |
| Swanker, Richard | Operational/managerial control | Individual | 01/01/2022 | |
| Williams, Christina | Operational/managerial control | Individual | 05/19/2023 | |
| Witherspoon, Nancy | Operational/managerial control | Individual | 06/20/2022 | |
| Ziegler, James | Operational/managerial control | Individual | 09/18/2001 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 01/31/2006 | |
| Henderson, Jennifer E. | Adp of the SNF | Individual | 02/25/2026 | |
| Preston, Forrest | Adp of the SNF | Individual | 01/31/2006 | |
| Witherspoon, Nancy | Adp of the SNF | Individual | 03/24/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 29, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on April 13, 2022: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 29, 2025: "Have a policy regarding use and storage of foods brought to residents by family and other visitors."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 29, 2025: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.87 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Life Care Center of Jefferson City Jefferson City, 11.1 mi · 3 of 5 stars · 12 citations
- Life Care Center of Morristown Morristown, 11.2 mi · 5 of 5 stars · 8 citations
- Jefferson City Health and Rehab Center Jefferson City, 11.5 mi · 3 of 5 stars · 8 citations
- The Heritage Center Morristown, 12.4 mi · 3 of 5 stars · 20 citations
- Buchanan Place New Tazewell, 12.5 mi · 2 of 5 stars · 18 citations
- Claiborne Health and Rehabilitation Center Tazewell, 12.6 mi · 3 of 5 stars · 11 citations
- Willow Ridge Center Maynardville, 14.6 mi · 2 of 5 stars · 11 citations
- Jefferson County Nursing Home Dandridge, 17.9 mi · 3 of 5 stars · 9 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Ridgeview Terrace of Life Care's Medicare star rating?
- CMS rates Ridgeview Terrace of Life Care 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ridgeview Terrace of Life Care get at its last inspection?
- 4 health deficiencies at the standard inspection on May 29, 2025. The Tennessee average is 4.4.
- Has Ridgeview Terrace of Life Care been fined?
- CMS lists no fines in the last three years.
- Does Ridgeview Terrace of Life Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ridgeview Terrace of Life Care?
- CMS lists 31 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE CENTERS OF AMERICA, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.