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Life Care Center of Morristown

501 West Economy Road, Morristown, TN 37814 · Hamblen County · (423) 581-5435

161 certified beds, about 82 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445314 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 27, 2025, inspectors cited 2 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

None of its 8 health citations since March 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.35 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

24.6% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
0E
0F
Potential for minimal harm
0A
0B
0C
August 27, 2025Standard inspection · 2 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 12, 2025
    Inspectors wroteBased on review of the Centers for Medicare and Medicaid (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, facility policy review, medical record review, and interview, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 2 Residents (Resident #36 and #7) of 19 residents reviewed.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 12, 2025
    Inspectors wroteBased on review of facility, review of the medical record, observation, and interviews, the facility failed to ensure hand hygiene was performed during medication administration for 1 resident (Resident #19) of 3 residents observed for medication administration.
December 17, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on facility policy review, medical record review, facility reported incident review, interviews, employee record review, and facility plan of correction review, revealed the facility failed to ensure controlled medications were accurately reconconciled for 1 (Resident #1) of 6 residents reviewed for controlled and scheduled medications.
June 26, 2024Standard inspection, Complaint inspection · 4 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to maintain a safe homelike environment when water leaked under the baseboard into 1 room (room [ROOM NUMBER]) from 1 shower room (West Long Hallway Shower Room) of 3 shower rooms observed.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigation documentation review, police report review, and interview, the facility failed to protect the residents' right to be free from physical abuse from another resident for 1 resident (Resident #135) of 6 residents reviewed for abuse. On [DATE], Resident #136 struck Resident #135 in the face with her foot.
  3. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on review of the Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review, and interview, the facility failed to complete a significant change assessment for 3 residents (Residents #15, #17, and #2) of 24 residents reviewed.
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on review of the Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review, and interview, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 3 residents (Resident #46, #2 and #17) related to the use of hospice, restraints and falls of 24 residents reviewed.
March 18, 2020Standard inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2020
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure the Care Plan included individualized interventions for 1 resident (#83) of 3 residents reviewed for nutrition.

Fire safety inspections

1 fire safety citation on file: 1 on June 26, 2024.

Every fire safety citation1 citation
  1. D
    Provide properly protected cooking facilities.
    K 324 · June 26, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)3.353.803.86
Registered nurses0.680.600.69
All nursing staff on weekends2.613.313.42
Nurse aides1.77
Licensed practical nurses0.90
Nursing staff turnover (share who left in a year)24.6%48.9%45.8%
Registered nurse turnover22.2%43.2%42.9%
Administrators who left0

CMS expects 3.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 2.61 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.34 in April to June 2025 to 3.35 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.350.683.652.61 0.0%0 of 9082
Oct to Dec 20253.440.703.692.81 0.0%0 of 9279
Jul to Sep 20253.410.723.662.75 0.0%0 of 9279
Apr to Jun 20253.340.703.592.70 0.0%0 of 9178
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.414.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.41.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.73.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
26.517.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.15.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.716.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
13.322.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.611.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.61.8

Owners and operators

Legal business name: LIFE CARE CENTERS OF AMERICA, INC.. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Preston, ForrestDirect ownership interestIndividual01/06/1976
Bowen, VictoriaManaging control - governing bodyIndividual02/21/2022
Solomon, JenniferManaging control - governing bodyIndividual05/01/2019
Talley, ValerieManaging control - governing bodyIndividual10/12/2015
Fletcher, ToddCorporate directorIndividual05/01/2021
Lay, LisaCorporate directorIndividual04/24/2017
Preston, ForrestCorporate directorIndividual01/06/1976
Swanker, RichardCorporate directorIndividual01/01/2022
Ziegler, JamesCorporate directorIndividual09/18/2001
Cross, CindyCorporate officerIndividual04/21/1994
Fletcher, ToddCorporate officerIndividual11/02/2020
Henry, TerryCorporate officerIndividual08/16/1999
Lay, LisaCorporate officerIndividual02/09/2018
Preston, ForrestCorporate officerIndividual01/06/1976
Swanker, RichardCorporate officerIndividual04/01/2011
Thurmond, JoanCorporate officerIndividual09/22/2000
Ziegler, JamesCorporate officerIndividual08/16/1999
Life Care Centers of America, Inc.Operational/managerial controlOrganization12/15/1987
Bowen, VictoriaOperational/managerial controlIndividual02/21/2022
Fletcher, ToddOperational/managerial controlIndividual05/01/2021
Lay, LisaOperational/managerial controlIndividual04/24/2017
Preston, AubreyOperational/managerial controlIndividual11/27/2024
Preston, ForrestOperational/managerial controlIndividual12/15/1987
Solomon, JenniferOperational/managerial controlIndividual05/01/2019
Swanker, RichardOperational/managerial controlIndividual01/01/2022
Talley, ValerieOperational/managerial controlIndividual10/12/2015
Tan, MichaelOperational/managerial controlIndividual08/01/2013
Ziegler, JamesOperational/managerial controlIndividual09/18/2001
Life Care Centers of America, Inc.Adp of the SNFOrganization02/19/2025
Bowen, VictoriaAdp of the SNFIndividual03/07/2025
Tan, MichaelAdp of the SNFIndividual03/07/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on August 27, 2025: "Ensure each resident receives an accurate assessment."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on August 27, 2025: "Provide and implement an infection prevention and control program."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on December 17, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 26, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.61 hours per resident per day, below the Tennessee average of 3.31.

Other nursing homes nearby

Tennessee contacts for a concern about a nursing home

These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.

Common questions

What is Life Care Center of Morristown's Medicare star rating?
CMS rates Life Care Center of Morristown 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Life Care Center of Morristown get at its last inspection?
2 health deficiencies at the standard inspection on August 27, 2025. The Tennessee average is 4.4.
Has Life Care Center of Morristown been fined?
CMS lists no fines in the last three years.
Does Life Care Center of Morristown accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Life Care Center of Morristown?
CMS lists 31 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE CENTERS OF AMERICA, INC..

Sources

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