Home / Ohio / Garfield Heights
Jennings Hall
10204 Granger Road, Garfield Heights, OH 44125 · Cuyahoga County · (216) 581-2900
156 certified beds, about 160 residents a day · Non profit - Corporation · Medicare and Medicaid since 1996
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366045 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 12, 2024, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 17 health citations since September 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.66 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
48.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
009/19
605/22
211/23
201/24
309/24
410/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
2E
1F
Potential for minimal harm
0A
0B
0C
October 21, 2025Complaint inspection · 4 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, observation, interview and facility policy review, the facility failed to ensure Resident #74 was treated with respect and dignity. This affected one resident (#74) out of three residents reviewed for respect and dignity. The facility census was 168.
- D Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Inspectors wroteBased on record review, interview and review of the facility policy, the facility failed to ensure admission paperwork was signed as required. This affected one resident (#74) of three residents reviewed for admission. The facility census was 168.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, observation, interview and facility policy review, the facility failed to ensure staff provided Resident #74 with the appropriate level of assistance to ensure a safe transfer and bed mobility. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review, observation and interview, the facility failed to ensure medications were secured until consumed by residents. This affected one resident (#87) of 25 residents (#28, #42, #52, #53, #56, #64, #75, #84, #87, #114, #116, #117, #122, #124, #127, #132, #139, #142, #146, #153, #154, #162, #165, #166, and #167) residing on the Main Level [NAME] Unit. The facility census was 168.
September 12, 2024Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and facility policy review, the facility failed to ensure food was prepared and served under sanitary conditions. This affected all 164 residents receiving meals from the kitchen, as the facility identified five residents (#10, #13, #38, #71 and #359) who did not consume meals by mouth. The facility census was 169.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure comprehensive discharge assessments were completed at discharge. This affected two (Resident's #27 and #162) of 38 residents reviewed. The facility census was 169.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide nutritional care and services consistent with Resident #88's assessed needs for eating meals to maintain nutritional status. This affected one resident (#88)of three residents reviewed for nutrition. The census was 169.
January 16, 2024Complaint inspection · 2 citations
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review, interview, and policy review the facility failed to obtain weights as ordered by the physician and according to the policy for Resident #164. This affected one resident (#164) of three residents review for weight loss. The facility census was 163.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, interview, and facility policy review the facility failed to ensure complete, thorough, and accurate medical record for Resident #164. This affected one resident (#164) of three residents reviewed for documentation. The facility census was 163.
November 15, 2023Complaint inspection · 2 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on family and staff interviews, medical record review, review of the facility's Self-Reported Incidents, and review of camera footage, the facility failed to ensure a resident who was dependent on staff for activities of daily living (ADL) was safely repositioned in bed. This affected one (Resident #1) of three residents reviewed for ADL care. The facility census was 158.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, review of camera footage and picture, and family and staff interviews, the facility failed to ensure all residents received medication as ordered by the physician. This affected one (Resident #1) of five residents reviewed for medication administration. The facility census was 158.
May 16, 2022Standard inspection · 6 citations
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview the facility failed to ensure residents were provided privacy during COVID-19 testing. This affected four residents (Resident #42, Resident #73, Resident #78, and Resident #145) of 17 residents who resided in the [NAME] Garden unit.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, record review and policy review the facility failed to ensure oxygen tubing was dated to ensure timely replacement. This affected six residents (Residents #1, #2, #65, #164, #266 and #270) of seven residents reviewed for respiratory care. The facility census was 162 residents.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview the facility failed to ensure accurate and complete transmission of Minimum Data Set (MDS) assessments. This affected two residents (Resident #2 and Resident #3) out of three residents reviewed for resident assessment. The facility census was 162 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interview and record review, the facility failed to complete nail care for residents who could not provide self-care. This affected two (Resident #101 and Resident #155) of 10 residents reviewed for nail care. The facility census was 162 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interview, and review of manufacturer instructions, the facility failed to date insulin vials when opened and remove expired insulin vials from the medication cart. This affected three (Resident #27, Resident #36, and an unidentified resident) of 15 residents who received insulin. The facility census was 162 residents.
- D Ensure staff are vaccinated for COVID-19
Inspectors wroteBased on the unprecedented global pandemic that resulted in the Presidential declaration of a State of National Emergency dated 03/13/20, review of Centers for Medicare and Medicaid Services (CMS) memorandum QSO-22-09-ALL , review of the staff COVID-19 vaccination list, review of the respiratory surveillance line list, review of the facility policy, observation, and interview, the facility failed to ensure that all staff specified were fully vaccinated for COVID-19, except for those staff who have been granted exemption to the vaccination requirement, or staff for whom COVID-19 vaccination must be temporally delayed, as recommended by the CDC. This affected all 162 residents who resided in the facility. The census was 162.
September 12, 2019Standard inspection · 0 citations
Fire safety inspections
29 fire safety citations on file: 9 on September 12, 2024, 7 on May 16, 2022, 13 on September 12, 2019.
Every fire safety citation29 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have proper medical gas storage and administration areas.
- E Have an enclosure around a vertical opening shaft.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install an approved automatic sprinkler system.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have restrictions on the use of portable space heaters.
- E Ensure proper usage of power strips and extension cords.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Install corridor and hallway doors that block smoke.
- E Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have restrictions on the use of portable space heaters.
- E Meet requirements for the installation and maintenance of electrical systems.
- E Ensure proper usage of power strips and extension cords.
- C Establish procedures for tracking staff and patients during an emergency.
- C List the names and contact information of those in the facility.
- C Provide a means of sharing information on occupancy/needs.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.66 | 3.69 | 3.86 |
| Registered nurses | 0.43 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.28 | 3.42 |
| Nurse aides | 2.10 | ||
| Licensed practical nurses | 1.13 | ||
| Nursing staff turnover (share who left in a year) | 48.6% | 48.7% | 45.8% |
| Registered nurse turnover | 39.1% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.26 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.83 on weekdays and 3.25 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.77 in April to June 2025 to 3.66 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.66 | 0.43 | 3.83 | 3.25 | 11.2% | 0 of 90 | 160 |
| Oct to Dec 2025 | 3.60 | 0.41 | 3.75 | 3.22 | 11.9% | 0 of 92 | 165 |
| Jul to Sep 2025 | 3.89 | 0.44 | 4.11 | 3.34 | 9.1% | 0 of 92 | 159 |
| Apr to Jun 2025 | 3.77 | 0.43 | 3.97 | 3.29 | 7.8% | 0 of 91 | 161 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.1 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.4 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.6 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.1 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: JENNINGS OPERATING LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jennings Center for Older Adults | 5% or greater direct ownership interest | Organization | 100% | 04/01/2015 |
| Bollin, Matthew | W-2 managing employee | Individual | 08/07/2014 | |
| Salopeck, Allison | Corporate director | Individual | 08/07/2014 | |
| Bollin, Matthew | Corporate officer | Individual | 08/07/2014 | |
| Salopeck, Allison | Corporate officer | Individual | 08/07/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on October 21, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on October 21, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on October 21, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on September 12, 2024: "Ensure each resident receives an accurate assessment."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- SNF-the Villa at Marymount Garfield Heights, 2.6 mi · 2 of 5 stars · 27 citations
- Seven Hills Health & Rehab Center Seven Hills, 3.6 mi · 2 of 5 stars · 38 citations
- Phoenix of Maple Heights Maple Heights, 3.8 mi · 2 of 5 stars · 44 citations
- Avenue Care and Rehabilitation Center, the Warrensville Heights, 3.8 mi · 1 of 5 stars · 53 citations
- Harvard Gardens Rehabilitation & Care Center Cleveland, 4.1 mi · 2 of 5 stars · 74 citations
- Suburban Healthcare and Rehabilitation North Randall, 4.1 mi · 1 of 5 stars · 73 citations
- Broadview Multi Care Center Parma, 4.2 mi · 3 of 5 stars · 42 citations
- Parma Care Center Parma, 4.2 mi · 3 of 5 stars · 22 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Jennings Hall's Medicare star rating?
- CMS rates Jennings Hall 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jennings Hall get at its last inspection?
- 3 health deficiencies at the standard inspection on September 12, 2024. The Ohio average is 10.5.
- Has Jennings Hall been fined?
- CMS lists no fines in the last three years.
- Does Jennings Hall accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jennings Hall?
- CMS lists 5 owners and managers. Legal business name: JENNINGS OPERATING LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.