F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide
F620 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
It sits in CMS's resident rights category.
CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.
How seriously inspectors rate it
Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 57.3% of F620 citations came from a complaint visit rather than a routine inspection.
By letter: B 2, C 7, D 79, E 18, F 17, J 1.
What inspectors wrote
Three recent F620 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.
Inspectors wrote, July 22, 2026, scope and severity DBased on interview and record review the facility failed to implement an admissions policy that did not request or require residents to waive potential facility liability for loss of personal property for 2 of 2 residents (Resident's #1 and #2) reviewed for loss of personal property. The facility failed to ensure the admission agreement did not request or require residents to waive potential facility liability for losses of personal property. This could place residents at risk of misappropriation of their personal property.
The Stayton at Museum Way, Fort Worth, TX
Inspectors wrote, July 22, 2026, scope and severity DBased on interview, record review, and facility policy review, the facility failed to properly prepare for the arrival of a resident who had been pre-screened and approved for placement, resulting in a resident being returned to the hospital for one resident (Resident (R)2) of three residents reviewed for admissions. This failure caused a disruption of the resident's continuum of care and could have triggered negative consequences.
Aria of Brookfield, Brookfield, WI
Inspectors wrote, July 10, 2026, scope and severity DBased on interview, record review, and review of the facility's policy, the facility failed to implement their admissions policy for 1 of 5 residents sampled for admissions, Resident (R) 93.
The Willows at Hamburg, Lexington, KY
Most recent F620 citations at the harm or jeopardy level
Newest first, all 1 in the current files. Each home's page shows the citation in full context, with its correction status.
| Inspection | Home | Town | Letter | Visit |
|---|---|---|---|---|
| December 13, 2023 | Crown Haven Health and Rehabilitation | Charlotte, NC | J | Complaint |
Most recent F620 citations
| Inspection | Home | Town | Letter |
|---|---|---|---|
| July 23, 2026 | Lake Balboa Care Center | Van Nuys, CA | E |
| July 22, 2026 | The Stayton at Museum Way | Fort Worth, TX | D |
| July 22, 2026 | Aria of Brookfield | Brookfield, WI | D |
| July 15, 2026 | Orchard Park Health Care & Rehab Center | Tacoma, WA | E |
| July 15, 2026 | Sunset Manor Conv Hosp | El Monte, CA | D |
| July 10, 2026 | The Willows at Hamburg | Lexington, KY | D |
| June 24, 2026 | Care & Rehab - Ladysmith 1 | Ladysmith, WI | D |
| June 17, 2026 | Goldwater Care Peoria Heights | Peoria Heights, IL | D |
| June 10, 2026 | Forest Hills Center | Columbus, OH | D |
| June 3, 2026 | Vista Grande Rehabilitation and Healthcare Center | Cortez, CO | D |
| May 20, 2026 | Puyallup Post Acute | Puyallup, WA | E |
| May 1, 2026 | Heritage Manor | Monterey Park, CA | E |
| April 22, 2026 | Fair View Health Care Center | Sedalia, MO | F |
| April 21, 2026 | South Hampton Rehabilitation & Health Care Center | Columbia, MO | D |
| April 10, 2026 | Burgh Care Center | Pittsburgh, PA | D |
| March 27, 2026 | Third Avenue Health & Rehab Center | Kingston, PA | D |
| March 4, 2026 | Hearthstone Nursing & Rehabilitation Center | Medford, OR | D |
| February 26, 2026 | King David Nursing and Rehabilitation Center | Baltimore, MD | C |
| February 12, 2026 | Fountains Rehabilitation at Mill Cove | Jacksonville, FL | D |
| January 30, 2026 | Lawrence Rehabilitation Hospital | Lawrenceville, NJ | D |
| January 29, 2026 | Kirkwood Wellness & Rehabilitation | Kirkwood, MO | F |
| January 23, 2026 | Northwest Healthcare Center | Baltimore, MD | D |
| January 14, 2026 | Nortonville Health Care Center | Nortonville, KS | F |
| January 12, 2026 | Hyde Park Healthcare Center | Los Angeles, CA | D |
| January 8, 2026 | Wheat State Manor | Whitewater, KS | F |
F620 citations by state
Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.
By inspection year: 2019 2, 2020 2, 2021 3, 2022 5, 2023 9, 2024 44, 2025 34, 2026 25.
Common questions
- What is F620 in a nursing home inspection?
- F620 is the federal requirement to "not require residents to give up medicare or medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide". CMS files it under resident rights. A home cited under F620 did not meet that requirement at the inspection.
- How often is F620 cited?
- The CMS files as of September 1, 2026 list 124 F620 citations at 120 nursing homes, 33 of them in the 12 months to that date. 0.8% were rated as actual harm or immediate jeopardy.
- Is a F620 citation serious?
- It depends on the letter. Most F620 citations (91.9%) were rated as potential for more than minimal harm, D to F. 1 were immediate jeopardy, the most serious level.
The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology