Kensington at Anna Maria
849 North Aurora Road, Aurora, OH 44202 · Portage County · (330) 562-3120
99 certified beds, about 89 residents a day · For profit - Corporation · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366004 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 18, 2025, inspectors cited 1 health deficiency (the Ohio average is 10.5, the national average 9.2).
Of 4 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.48 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.
42.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
December 18, 2025Standard inspection · 1 citation
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on record review, observation, interviews, review of the manufacturer's instruction for insulin flex pens and facility policy, the facility failed to ensure a medication error rate of less than 5 percent (%). There were four errors observed of 34 opportunities, resulting in an 8.82 % total error rate. This affected one Resident (#21) out of three residents observed for medication administration. The facility census was 88.
April 4, 2024Standard inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, interview, observation, and review of witness statements, facility investigation, mechanical lift policy and fall policy and procedure the facility failed to ensure Resident #27 was safely transferred with a Hoyer (mechanical) lift to prevent a fall with injury and failed to ensure a physician ordered fall intervention was implemented for Resident #48. This affected two residents (#27 and #48) of three residents reviewed for falls. The facility census was 95. Actual Harm occurred on 10/30/23 at 7:45 P.M. when State Tested Nurse Aide (STNA) #520 attempted to transfer Resident #27 without another staff member from her wheelchair to her bed using a Hoyer lift with the Hoyer pad in the incorrect position. [...]
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record, and review of the sample room test tray evaluations, the facility failed to ensure food was served at palatable temperatures. This had the potential to affect all residents except one resident (#65) who received nothing by mouth. Facility census was 95.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure all meals were served in a sanitary manner. This affected one (#63) of one resident who received the alternate meal selection. The facility census was 95.
May 24, 2023Standard inspection · 0 citations
Fire safety inspections
26 fire safety citations on file: 8 on December 18, 2025, 11 on April 4, 2024, 7 on May 24, 2023.
Every fire safety citation26 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Meet other general requirements that are deficient.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have properly installed electrical wiring and gas equipment.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install an approved automatic sprinkler system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Meet other general requirements that are deficient.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have restrictions on the use of portable space heaters.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Meet other general requirements that are deficient.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.48 | 3.69 | 3.86 |
| Registered nurses | 0.57 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.97 | 3.28 | 3.42 |
| Nurse aides | 2.89 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 42.9% | 48.7% | 45.8% |
| Registered nurse turnover | 27.3% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.22 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.69 on weekdays and 3.97 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.34 in April to June 2025 to 4.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.48 | 0.57 | 4.69 | 3.97 | 9.4% | 0 of 90 | 89 |
| Oct to Dec 2025 | 4.45 | 0.49 | 4.66 | 3.92 | 7.7% | 1 of 92 | 92 |
| Jul to Sep 2025 | 4.40 | 0.52 | 4.63 | 3.81 | 16.5% | 1 of 92 | 91 |
| Apr to Jun 2025 | 4.34 | 0.58 | 4.54 | 3.83 | 12.2% | 0 of 91 | 90 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.2 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.8 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.2 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.4 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: R & G NURSING CARE, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Baker, Aaron C | Corporate officer | Individual | 01/01/2016 | |
| Norton, Christopher G | Corporate officer | Individual | 08/02/2024 | |
| Norton, Robert J | Corporate officer | Individual | 11/17/2003 | |
| Norton, Christopher G | Operational/managerial control | Individual | 01/01/2016 | |
| Norton, Robert J | Operational/managerial control | Individual | 11/17/2003 | |
| Norton Bros. Holding Company | Adp of the SNF | Organization | 11/17/2003 | |
| Baker, Aaron C | Adp of the SNF | Individual | 01/01/2016 | |
| Norton, Christopher G | Adp of the SNF | Individual | 01/01/2016 | |
| Pai, Anil | Adp of the SNF | Individual | 07/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 4, 2024: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on December 18, 2025: "Ensure medication error rates are not 5 percent or greater."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 4, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Other nursing homes nearby
- Anna Maria of Aurora Aurora, 0.1 mi · 4 of 5 stars · 16 citations
- Aurora Manor Special Care Cent Aurora, 2.2 mi · 2 of 5 stars · 25 citations
- Avenue at Aurora Aurora, 2.7 mi · 5 of 5 stars · 12 citations
- Canterbury of Twinsburg Twinsburg, 3.6 mi · 4 of 5 stars · 26 citations
- Twinsburg Post Acute Twinsburg, 4.7 mi · 1 of 5 stars · 73 citations
- Manor of Grande Village Twinsburg, 4.8 mi · 3 of 5 stars · 27 citations
- Eliza at Chagrin Falls Chagrin Falls, 5.3 mi · 3 of 5 stars · 14 citations
- The Laurels of Chagrin Falls Chagrin Falls, 6.5 mi · 3 of 5 stars · 26 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Kensington at Anna Maria's Medicare star rating?
- CMS rates Kensington at Anna Maria 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Kensington at Anna Maria get at its last inspection?
- 1 health deficiency at the standard inspection on December 18, 2025. The Ohio average is 10.5.
- Has Kensington at Anna Maria been fined?
- CMS lists no fines in the last three years.
- Does Kensington at Anna Maria accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Kensington at Anna Maria?
- CMS lists 9 owners and managers. Legal business name: R & G NURSING CARE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.