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Lanai Community Hospital

628 7th Street, Lanai City, HI 96763 · Maui County · (808) 565-8450

10 certified beds, about 8 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1975

Inside a hospital Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 125023 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 2, 2026, inspectors cited 6 health deficiencies (the Hawaii average is 9.5, the national average 9.2).

None of its 17 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 12.42 hours per resident per day, against 4.97 across Hawaii and 3.86 nationally. Registered nurses accounted for 4.38 of those hours.

58.3% of nursing staff left within the year CMS measured (Hawaii average 36.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
2E
0F
Potential for minimal harm
0A
0B
0C
April 2, 2026Standard inspection · 6 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on policy review and interview, the facility failed to review its infection control plan on an annual basis. The deficient practice inhibits the facilities ability to effectively implement its infection control prevention plan and has the potential to affect all of the residents in the facility by placing them at an increased risk for illness.
  2. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure that the personal information and clinical records of resident (R)12 were protected. As a result of this deficient practice, residents are at risk of their health information not remaining private. Findings Include:On 03/31/26 at 01:00 PM, observed the computer terminal (located on the left-side corner of the activities room) with R12's electronic health record (EHR) left open and accessible to any passerby. The screen included R12's flowsheets, diagnosis, and other healthcare information. Concurrent interview with Certified Nurse Assistant (CNA) 1 stated that she left the EHR open and forgot to exit out when passing resident food trays. [...]
  3. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on record review and interview, the facility failed to provide written notice of the discharge to the hospital to the resident's representative and provide a written notice to the office of the Long-Term Care Ombudsman (LTCO) for one of one resident (Resident (R) 6) sampled for hospitalization. The deficient practice potentially affects the rights of the resident and resident's representative to ensure protections are in place; and facility practices related to transfer and discharge are known to the office of the LTCO.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to develop a person-centered comprehensive care plan for one of one resident (Resident (R) 7) sampled for dental services and skin conditions. Findings Include:Cross-reference to F791R7 is a [AGE] year-old female, admitted to the facility on [DATE] with a primary diagnosis but not limited to stroke, hemiplegia affecting right side and aphasia. On 03/30/26 at 10:00 AM, observed R7 in bed, awake, able to mumble words when spoken to. R7's right hand flaccid with notable right-hand contracture. R7 with brief on, with no visible indwelling catheter assessed. On 03/31/26 at 11:30 AM, interview with R7's family member (FM) 1, noted that R7 is prone to having skin issues. FM1 stated that for the last couple of months, R7 seemed to have some kind of skin problem. [...]
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to revise the care plan for one of two residents (Resident, (R), 7) sampled for limited range of motion (ROM). The facility did not revise the care to include the application of a towel splint for R7's right-hand contracture. This deficient practice puts R7 at risk for worsening contractures. Findings Include:R7 is a [AGE] year-old female, admitted to the facility on [DATE] with a primary diagnosis but not limited to stroke, hemiplegia affecting right side and aphasia. On 03/30/26 at 10:00 AM, observed R7 in bed, awake with noticeable right arm flaccidity and right-hand contracture. No hand or towel splint applied. On 03/31/26 at 10:00 AM, observed right-hand contracture with rolled towel in place. [...]
  6. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to re-schedule a follow-up dental appointment for one of one resident (Resident (R), 7) sampled for dental services. This deficient practice has the potential to affect all residents currently residing in the facility. Findings Include:On 03/31/26 at 11:25 AM, interview with R7's family member (FM)1 noted that R7's teeth are getting worse and was not sure what could be done about it. FM1 stated she is worried that it will affect R7's eating. On 03/31/26 at 02:31 PM, interview with Charge Nurse (CN) confirmed that R7 did have an appointment with the health clinic on the island but initially refused. CN stated subsequent follow-up appointment could not be accommodated by the clinic, and the facility also failed to reschedule appointment. CN also acknowledged that R7's refusal and dental issues were not included in R7's care plan. [...]
October 18, 2024Standard inspection · 5 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 19, 2024
    Inspectors wroteBased on observations, interview and record review, the facility failed to ensure all medications and blood glucose testing supplies were labeled in accordance with professional standards. Proper labeling is necessary to promote safe administration practices and decrease the risk for medication errors. Proper labeling of blood glucose testing supplies is necessary to ensure the efficacy of the supplies used to test the blood glucose meter for accuracy. This deficient practice has the potential to affect all residents in the facility.
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR) Level I was completed accurately to determine if Resident (R)7 will have to be referred for a Level II evaluation. As a result of this deficient practice, there was a potential for R7 not receiving the appropriate care and services for his mental condition. Findings Include: Review of R7's medical records conducted. R7 was admitted to the facility on [DATE] for long term placement with a diagnosis of Dementia due to Pick's Disease. Review of the PASARR Level I Screen dated 12/11/20 under Part A revealed that for the second question, Does the SMI (Serious Mental Illness) individual have Dementia?, the box for No was checked. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure comprehensive person-centered care plans were developed and/or implemented for three residents (Resident (R)3, R4 and R6) in the sample. Specifically, care plans were not developed or implemented to monitor for adverse effects of medications taken for all three residents and to care for the vascular access (a way to reach the blood for hemodialysis) post hemodialysis (treatment to remove waste and excess fluids from the blood) for R3. As a result of this deficient practice, these residents were placed at risk for a decline in their quality of life, and were prevented from attaining their highest practicable physical, mental, and psychosocial well-being. This deficient practice has the potential to affect all the residents at the facility.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to provide care consistent with professional standards of practice for the resident (Resident (R)3) who received hemodialysis (treatment to remove waste and excess fluids from the blood) treatments. Specifically, the facility did not provide post hemodialysis treatment care for R3's vascular access (a way to reach the blood for hemodialysis). This deficient practice could result in preventable vascular access complications that could cause serious adverse health conditions.
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure adequate monitoring was done for three of five resident (Resident (R)3, R4 and R6) sampled for unnecessary medications. The facility was not documenting if R3 was being monitored for signs and symptoms of bleeding and if R4 and R6 were being monitored for adverse effects of psychotropic medications. As a result of this deficient practice, these three residents were put at risk for avoidable adverse health complications related to her health condition and the use of anticoagulants and antidepressants.
October 27, 2023Standard inspection · 6 citations
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the resident's right to be free from misappropriation of a resident's property for one Resident (R)9 sampled. The Alleged Perpetrator (AP) was an acquaintance with R9 prior to the resident's admission to the facility and worked in the business office. The AP used his/her position as the Patient Access Services Lead and is responsible for handling financial matters. AP used her position to gain access to R9's bank account and personal property. This deficient practice placed the residents in the facility at risk for misappropriation of property.
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to implement screening procedures to protect resident(s) from financial exploitation, report and thoroughly investigate an allegation of financial exploitation for one resident (Resident (R)9) sampled. The Administrator failed to report the allegation of financial abuse to the appropriate authorities and to the State Agency (SA). This deficient practice placed the residents in the facility at risk for financial exploitation.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure an allegation of financial exploitation was reported immediately, but not later than 24 hours after the allegation is made, to the State Survey Agency (SA), Office of Health Care Assurance (OHCA)), Adult Protective Services (APS), and the authorities, or submit a completed report of all investigations in accordance with State law, to OHCA, within 5 working days of the incident for one Resident (R)9 sampled.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure an allegation of financial exploitation was thoroughly investigated and reported to the State Agency, within 5 working days of the reported incident, for one resident (Resident (R)9) sampled. Legal counsel of R9's health care and Financial Power of Attorney (FPOA) reported an allegation of financial exploitation of the resident by a facility staff to the Administrator on 09/19/23. Review of the facility's investigation during the State Agency's (SA) recertification survey revealed the facility had not completed an investigation more than a month after the allegation was reported.
  5. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to implement policies for the feedback, data collection, monitoring, performance improvement for high-risk, high-volume, or problem-prone areas, and conduct an improvement project at least annually. The Administrator was unaware of the high-risk/high prone issues, how the facility was addressing identified issues such as adverse event reporting, and results or adjustments made to implemented measures in a good faith attempt to reconcile these issues related to the facility's Quality Assurance Performance Improvement (QAPI) program as a result of this deficient practice, residents are at a potential risk for physical, mental, and/or psychosocial harm.
  6. D
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the designated Infection Preventionist (IP) worked at least part-time at the facility. The facility's IP works full-time at another facility on another island and is not present at the facility at least half-time. As a result of this deficient practice, residents are at risk for more than minimal potential for harm.

Fire safety inspections

3 fire safety citations on file: 1 on April 2, 2026, 1 on October 27, 2023, 1 on August 11, 2022.

Every fire safety citation3 citations
  1. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · April 2, 2026 · Corrected (the home has a date of correction)
  2. C
    Have properly located and lighted "Exit" signs.
    K 293 · October 27, 2023 · Corrected (the home has a date of correction)
  3. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · August 11, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeHawaiiUnited States
All nursing staff (RN, LPN and aides)12.424.973.86
Registered nurses4.381.750.69
All nursing staff on weekends11.274.413.42
Nurse aides8.04
Licensed practical nurses0.00
Nursing staff turnover (share who left in a year)58.3%36.4%45.8%
Registered nurse turnover37.5%31.5%42.9%
Administrators who leftnot reported

CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Hawaii

JobMedianMiddle halfEmployed
Hawaii, all employers
CNAs (nursing assistants)$21.80$19.26 to $24.255,050
LPNs and LVNs$34.20$30.03 to $36.18840
Registered nurses$65.54$48.65 to $69.3012,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Lanai Community Hospital. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeHawaiiUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.816.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.00.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.72.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
10.81.93.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
23.320.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.03.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.211.915.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lanai Community Hospital's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: MAUI HEALTH SYSTEM A KAISER FOUNDATION HOSPITALS LLC.

NameRoleTypeShareSince
Kaiser Foundation Hospitals5% or greater direct ownership interestOrganization100%12/24/2015
Kaiser Foundation HospitalsDirect ownership interestOrganization12/24/2015
Goodfellow, TamarCorporate directorIndividual03/31/2021
Hew, MaryCorporate directorIndividual07/01/2017
Sutherland, RichardCorporate directorIndividual07/01/2017
Takitani, AnthonyCorporate directorIndividual07/01/2017
Yamamoto, JohnCorporate directorIndividual07/01/2017
Cartwright, DebraCorporate officerIndividual05/01/2023
Choucair, BecharaCorporate officerIndividual01/01/2024
Decosta-Galdeira, ShelbyCorporate officerIndividual09/01/2024
Ebersole, WadeCorporate officerIndividual02/23/2023
Fulton, LynnCorporate officerIndividual01/01/2024
Hanenburg, ThomasCorporate officerIndividual01/01/2024
Koval, PennyCorporate officerIndividual11/03/2024
Shitamoto, BarryCorporate officerIndividual07/01/2023
Kaiser Foundation HospitalsOperational/managerial controlOrganization01/01/2017
Cartwright, DebraOperational/managerial controlIndividual05/01/2023
Ebersole, WadeOperational/managerial controlIndividual02/23/2023
Fulton, LynnOperational/managerial controlIndividual01/01/2024
Koval, PennyOperational/managerial controlIndividual11/03/2024
Kaiser Foundation HospitalsAdp of the SNFOrganization03/12/2026
Cartwright, DebraAdp of the SNFIndividual05/01/2023
Ebersole, WadeAdp of the SNFIndividual02/23/2023
Fulton, LynnAdp of the SNFIndividual01/01/2024
Koval, PennyAdp of the SNFIndividual11/18/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 2, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on October 27, 2023: "Protect each resident from the wrongful use of the resident's belongings or money."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 2, 2026: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 2, 2026: "Keep residents' personal and medical records private and confidential."

Hawaii contacts for a concern about a nursing home

These are the official offices in Hawaii. NursingHomeClear cannot take or act on complaints.

Common questions

What is Lanai Community Hospital's Medicare star rating?
CMS rates Lanai Community Hospital 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lanai Community Hospital get at its last inspection?
6 health deficiencies at the standard inspection on April 2, 2026. The Hawaii average is 9.5.
Has Lanai Community Hospital been fined?
CMS lists no fines in the last three years.
Does Lanai Community Hospital accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lanai Community Hospital?
CMS lists 25 owners and managers. Legal business name: MAUI HEALTH SYSTEM A KAISER FOUNDATION HOSPITALS LLC.

Sources

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