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Glenbrook Rehabilitation & Skilled Nursing Center

3811 Parnell Ave, Fort Wayne, IN 46805 · Allen County · (260) 482-4651

82 certified beds, about 56 residents a day · For profit - Corporation · Medicare and Medicaid since 1976

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155176 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 19, 2025, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).

Of 11 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.52 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.79 of those hours.

62.3% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to American Senior Communities, an affiliated group of 90 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
10D
0E
0F
Potential for minimal harm
0A
0B
0C
November 19, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff followed physician orders for 3 of 3 residents reviewed. (Resident B, Resident C, and Resident D)
September 19, 2025Standard inspection · 4 citations
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure protective smoking equipment was provided and a electronic cigarette vapor free indoor room environment was provided for 2 of 20 residents reviewed (Resident 40 and Resident 17).
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure respiratory care was consistent with professional standards of practice for 1 of 3 residents reviewed. (Resident 42)During a continuous observation on 9/18/2025 from 2:33 PM to 2:52 PM, Certified Nursing Assistant (CNA) 6 replaced the water container for Resident 42's oxygen humidity. Water in the container entered the nasal cannula tubing. When CNA 6 connected the water container to the oxygen, the water rose up the nasal cannula to the resident's nose and dripped large water droplets. CNA 6 removed the nasal cannula from Resident 42, placed the tubing in the bag attached to the oxygen concentrator, and turned off the oxygen flow. CNA 6 verbalized the intention to notify the nurse and left the room. At 2:51 PM, LPN 7 entered Resident 42's room. Resident 42's oxygen saturation measured 88% on room air. [...]
  3. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure behavior was identified, tracked and interventions initiated for 1 of 3 residents reviewed.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure monitoring of refrigerated medications in accordance with manufacturer guidelines in 1 of 1 refrigerated storage units reviewed. (Resident 4, Resident 50 and Resident 23)During an observation on 9/19/25 at 11:00 AM, the medication storage room had a freezer and refrigerator log missing internal temperature measurements for 9/17/25, 9/18/25, and 9/19/25. On 9/16/25, the refrigerator temperature was last recorded as 37 degrees Fahrenheit (F). Inside the refrigerator, the thermometer measured 20 degrees F and felt cold. Licensed Practical Nurse (LPN) 8 observed the thermometer and confirmed it was 20 degrees. A basket of medication pens was found on the second shelf. The medications included Lantus, Ozempic, Rezvoglar, Tresiba, and a vial of Aplisol tuberculin. [...]
April 10, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 22, 2025
    Inspectors wroteBased on interview and record review, the facility failed to the ensure residents were free from misappropriation of property for 1 of 5 residents reviewed (Resident B).
October 11, 2024Standard inspection · 2 citations
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure safety of intermittent self-catheterization for 1 of 1 resident reviewed (Resident 31).
  2. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure proper assessments and to maintain consistent communication with the dialysis team for 1 of 2 residents reviewed (Resident 10).
July 30, 2024Complaint inspection · 1 citation
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure services were effectively provided a resident admitted without pressure-related skin impairment and identified to be risk to develop pressure injuries to prevent the development of a pressure injury for 1 of 1 resident reviewed for pressure injuries. (Resident M) This deficient practice resulted in Resident M developing a facility-acquired stage two pressure injury on the left buttock that deteriorated to an unstageable pressure injury with infection that required debridement twice, and facility-acquired stage two pressure injuries on the coccyx and right buttock, and a facility-acquired stage one pressure injuries on the right hip. [...]
October 11, 2023Standard inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 2, 2023
    Inspectors wroteBased on interview and record review the facility failed to ensure resident assessment was completed after a change in statusfor 1 of 2 residents reviewed. (Resident 3).
  2. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 2, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to monitor behaviors, assure staff awareness of behaviors and revise the care plan for behaviors for 1 of 2 residents reviewed. (Resident 33).

Fire safety inspections

22 fire safety citations on file: 5 on September 19, 2025, 12 on October 11, 2024, 5 on October 11, 2023.

Every fire safety citation22 citations
  1. F
    Implement emergency and standby power systems.
    E 41 · September 19, 2025 · Corrected (the home has a date of correction)
  2. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · September 19, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 19, 2025 · Corrected (the home has a date of correction)
  4. E
    Have proper medical gas storage and administration areas.
    K 923 · September 19, 2025 · Corrected (the home has a date of correction)
  5. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 19, 2025 · Corrected (the home has a date of correction)
  6. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · October 11, 2024 · Corrected (the home has a date of correction)
  7. F
    Meet other general requirements that are deficient.
    K 300 · October 11, 2024 · Corrected (the home has a date of correction)
  8. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 11, 2024 · Corrected (the home has a date of correction)
  9. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 11, 2024 · Corrected (the home has a date of correction)
  10. E
    Have properly located and lighted "Exit" signs.
    K 293 · October 11, 2024 · Corrected (the home has a date of correction)
  11. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · October 11, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 11, 2024 · Corrected (the home has a date of correction)
  13. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 11, 2024 · Corrected (the home has a date of correction)
  14. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · October 11, 2024 · Corrected (the home has a date of correction)
  15. C
    Implement emergency and standby power systems.
    E 41 · October 11, 2024 · Corrected (the home has a date of correction)
  16. C
    Provide properly protected cooking facilities.
    K 324 · October 11, 2024 · Corrected (the home has a date of correction)
  17. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 11, 2024 · Corrected (the home has a date of correction)
  18. F
    Establish staff and initial training requirements.
    E 37 · October 11, 2023 · Corrected (the home has a date of correction)
  19. F
    Conduct testing and exercise requirements.
    E 39 · October 11, 2023 · Corrected (the home has a date of correction)
  20. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 11, 2023 · Corrected (the home has a date of correction)
  21. C
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 11, 2023 · Corrected (the home has a date of correction)
  22. C
    Have simulated fire drills held at unexpected times.
    K 712 · October 11, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.523.693.86
Registered nurses0.790.670.69
All nursing staff on weekends3.093.253.42
Nurse aides2.15
Licensed practical nurses0.58
Nursing staff turnover (share who left in a year)62.3%45.9%45.8%
Registered nurse turnover36.4%40.3%42.9%
Administrators who left0

CMS expects 3.90 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.09 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.52 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.520.793.693.09 11.0%0 of 9056
Oct to Dec 20253.210.693.372.81 7.1%0 of 9256
Jul to Sep 20253.300.653.562.63 4.7%0 of 9254
Apr to Jun 20253.510.733.742.91 10.0%0 of 9152
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Glenbrook Rehabilitation & Skilled Nursing Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.311.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.21.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.63.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.511.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.23.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.413.615.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Glenbrook Rehabilitation & Skilled Nursing Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY. CMS links this home to American Senior Communities, a group of 90 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
Chies, StevenManaging control - governing bodyIndividual03/17/2016
Jackson, BlakeManaging control - governing bodyIndividual01/01/2009
Jackson, EthanManaging control - governing bodyIndividual01/01/2009
Jackson, MarkManaging control - governing bodyIndividual01/01/2009
Jackson, MichaelManaging control - governing bodyIndividual05/14/2024
Jackson, WessleyManaging control - governing bodyIndividual01/01/2009
Justice, DavidManaging control - governing bodyIndividual01/01/2009
Kelsey, DonnaManaging control - governing bodyIndividual07/18/2024
Stitle, StephenManaging control - governing bodyIndividual03/16/2016
Wright, TheressaManaging control - governing bodyIndividual05/21/2021
Drummer, CarlCorporate directorIndividual01/01/2017
Hanify, ThomasCorporate directorIndividual01/01/2022
Lazard, RobertCorporate directorIndividual01/29/2021
Mantravadi, GeetaCorporate directorIndividual07/21/2021
Mukes-Gaither, BeverlyCorporate directorIndividual01/01/2022
Payne, MonicaCorporate directorIndividual08/09/2021
Babcock, PaulCorporate officerIndividual09/30/2020
Caine, VirginiaCorporate officerIndividual01/10/1994
Harris, LisaCorporate officerIndividual12/22/2003
American Senior Communities LLCOperational/managerial controlOrganization01/01/2009
Dice, MarkOperational/managerial controlIndividual06/01/2023
Kintanar, ThomasOperational/managerial controlIndividual04/01/2019
Shane, AndrewOperational/managerial controlIndividual02/01/2023
Solomon, JamieOperational/managerial controlIndividual03/18/2024
Van Camp, StevenOperational/managerial controlIndividual06/01/2023
Wiggs, CatherineOperational/managerial controlIndividual01/21/2021
American Senior Communities LLCAdp of the SNFOrganization01/01/2009
Dice, MarkAdp of the SNFIndividual06/01/2023
Kintanar, ThomasAdp of the SNFIndividual04/15/2026
Shane, AndrewAdp of the SNFIndividual02/01/2023
Solomon, JamieAdp of the SNFIndividual04/15/2026
Van Camp, StevenAdp of the SNFIndividual06/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on November 19, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on September 19, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on April 10, 2025: "Protect each resident from the wrongful use of the resident's belongings or money."
  4. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.09 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Glenbrook Rehabilitation & Skilled Nursing Center's Medicare star rating?
CMS rates Glenbrook Rehabilitation & Skilled Nursing Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Glenbrook Rehabilitation & Skilled Nursing Center get at its last inspection?
4 health deficiencies at the standard inspection on September 19, 2025. The Indiana average is 7.2.
Has Glenbrook Rehabilitation & Skilled Nursing Center been fined?
CMS lists no fines in the last three years.
Does Glenbrook Rehabilitation & Skilled Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Glenbrook Rehabilitation & Skilled Nursing Center?
CMS lists 32 owners and managers, and links the home to American Senior Communities. Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY.

Sources

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