Home / Connecticut / Rocky Hill
Maple View Health & Rehabilitation Center
856 Maple St., Rocky Hill, CT 06067 · Capitol County · (860) 563-2861
120 certified beds, about 109 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1975
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075238 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 13, 2024, inspectors cited 4 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 21 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.54 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
24.7% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to National Health Care Associates, an affiliated group of 42 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1308/19
302/22
405/24
112/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
3E
0F
Potential for minimal harm
0A
0B
0C
December 3, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #62) reviewed for accidents, the facility failed to provide adequate supervision during toileting to prevent a fall for a resident who was identified with severely impaired cognition and at high risk for falls.
May 13, 2024Standard inspection, Complaint inspection · 4 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on observations, review of the facility grievance file, facility policy and interviews, the facility failed to ensure grievances were responded to in a timely manner regarding appropriate food temperatures for consumption.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observations, clinical record review, policy review and staff interviews for 1 of 1 resident reviewed for choices (Resident #71), the facility failed to honor a family member's choice regarding having the resident out of bed to a chair by 11:00 AM.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review clinical records, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident # 160 and Resident #259) reviewed for abuse, the facility failed to report allegations of abuse to other regulatory agencies.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, clinical record reviews, facility policy and interviews for the 2 of 2 residents (Resident # 77 and Resident #80) reviewed for oxygen, the facility failed to administer oxygen as prescribed.
February 18, 2022Standard inspection · 3 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #64) reviewed for hospitalization, the facility failed to notify the Ombudsman within acceptable parameters when the resident was transferred and/or discharged to the hospital.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #73) reviewed for Hospice, the facility failed to develop a comprehensive care plan to address the resident's hospice needs.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of five sampled residents (Resident #17) reviewed for pneumococcal immunizations, the facility failed to ensure documentation in the resident's medical record of the information/education provided regarding the benefits and risks of immunization and the administration of the pneumococcal vaccine.
August 22, 2019Standard inspection · 13 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #56) reviewed for food, the facility failed to ensure food was served at a safe and palatable temperature.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, review of facility documentation, facility policy and interviews, the facility failed to maintain food preparation areas in a clean and/or sanitary manner.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #28 and 45) reviewed for urinary catheter, the facility failed to ensure the resident's dignity when staff left urinary collection devices uncovered and visible.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #28) required extensive assistance with transfers, the facility failed to ensure residents telephone and call bell where within reach when he/she was out of bed in the wheel chair.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #39) reviewed for advance directives, the facility failed to ensure the advanced directive consent form and resident care plan reflected resident's current wishes.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, review of facility documentation, facility policy and interviews, the facility failed to ensure the environment was maintained in a clean, comfortable, and homelike manner.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and staff interviews for 1 of 2 residents (Resident #101) reviewed range of motion, the facility failed ensure physician's orders for a splint were implemented and documented and/or that skin/circulatory assessments were completed.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #37 and 93) reviewed for accidents, the facility failed to ensure a seat belt used while the resident was in the wheelchair was applied according to professional standards and/or according to the physician's order to prevent an injury.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #77 and 93) reviewed for intravenous (IV) therapy, the facility failed to label the IV bag and tubing according to professional standards.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #93 and 100) reviewed for respiratory care, the facility failed to store and date respiratory equipment in accordance with professional standards and/or follow a physician's order to obtain oxygen saturations on room air.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #108) reviewed for dialysis, the facility failed to provide ongoing monitoring according to professional standards.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #1) reviewed for staffing, the facility failed to ensure sufficient staffing to ensure a dependent resident's needs were met when requesting to use the bathroom.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #28 and 45) reviewed for urinary catheter the facility failed to ensure infection control practices were followed.
Fire safety inspections
2 fire safety citations on file: 2 on August 22, 2019.
Every fire safety citation2 citations
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.54 | 3.73 | 3.86 |
| Registered nurses | 0.50 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.32 | 3.37 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 24.7% | 37.4% | 45.8% |
| Registered nurse turnover | 6.7% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.32 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.38 in April to June 2025 to 3.54 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.54 | 0.50 | 3.63 | 3.32 | 2.2% | 0 of 90 | 109 |
| Oct to Dec 2025 | 3.44 | 0.50 | 3.54 | 3.17 | 1.8% | 0 of 92 | 111 |
| Jul to Sep 2025 | 3.32 | 0.48 | 3.43 | 3.05 | 4.8% | 0 of 92 | 110 |
| Apr to Jun 2025 | 3.38 | 0.51 | 3.49 | 3.08 | 5.4% | 0 of 91 | 109 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.8 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.3 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.5 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.1 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.6 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.5 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.5 | 1.8 |
Owners and operators
Legal business name: MAPLE VIEW MANOR OF CT LLC. CMS links this home to National Health Care Associates, a group of 42 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Edsr Associates, LLC | 5% or greater direct ownership interest | Organization | 50% | 12/01/2020 |
| Senga Trust | 5% or greater direct ownership interest | Organization | 50% | 11/30/2020 |
| Ostreicher, Marvin | 5% or greater direct ownership interest | Individual | 01/07/2010 | |
| Susan Ostreicher 2012 Family Trust | 5% or greater indirect ownership interest | Organization | 25% | 12/01/2020 |
| Zitter, Agnes | 5% or greater indirect ownership interest | Individual | 50% | 11/30/2020 |
| Abramson, Lew | W-2 managing employee | Individual | 06/12/2017 | |
| Ostreicher, Marvin | W-2 managing employee | Individual | 01/07/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on December 3, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on May 13, 2024: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 18, 2022: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 22, 2019: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.32 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Apple Rehab Rocky Hill Rocky Hill, 1.5 mi · 2 of 5 stars · 42 citations
- John L. Levitow Health Care Center Rocky Hill, 1.6 mi · 5 of 5 stars · 15 citations
- 60 West Rocky Hill, 1.8 mi · 5 of 5 stars · 16 citations
- Jefferson House Newington, 3 mi · 5 of 5 stars · 25 citations
- Bel-Air Manor Nursing & Rehabilitation Center Newington, 3.4 mi · 1 of 5 stars · 47 citations
- Civita Care Center at Newington Newington, 3.8 mi · 1 of 5 stars · 55 citations
- Civita Care Center at Salmon Brook Glastonbury, 4.4 mi · 1 of 5 stars · 81 citations
- Avery Nursing Home/Noble Building Hartford, 4.6 mi · 1 of 5 stars · 43 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Maple View Health & Rehabilitation Center's Medicare star rating?
- CMS rates Maple View Health & Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Maple View Health & Rehabilitation Center get at its last inspection?
- 4 health deficiencies at the standard inspection on May 13, 2024. The Connecticut average is 13.4.
- Has Maple View Health & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Maple View Health & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Maple View Health & Rehabilitation Center?
- CMS lists 7 owners and managers, and links the home to National Health Care Associates. Legal business name: MAPLE VIEW MANOR OF CT LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.