What is John L. Levitow Health Care Center's Medicare star rating?

CMS rates John L. Levitow Health Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did John L. Levitow Health Care Center get at its last inspection?

7 health deficiencies at the standard inspection on February 25, 2025. The Connecticut average is 13.4.

Has John L. Levitow Health Care Center been fined?

CMS lists no fines in the last three years.

Does John L. Levitow Health Care Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns John L. Levitow Health Care Center?

CMS lists 10 owners and managers. Legal business name: STATE OF CONNECTICUT.

John L. Levitow Health Care Center: Inspections & Ratings

The record in brief

At its most recent standard inspection, on February 25, 2025, inspectors cited 7 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

None of its 15 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.61 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 1.55 of those hours.

12.0% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

301/20

502/23

702/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

February 25, 2025Standard inspection · 7 citations

E

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on observations, review of the clinical record, interviews, and facility policy for the only sampled resident (Resident #63) reviewed for activities of daily living, the facility failed to reassess ambulation ability after a decline in function.
E

Provide activities to meet all resident's needs.

F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on review of the recreational activity calendar and resident/staff interviews regarding weekend activities, the facility failed to offer varied recreational activities on Sundays other than Catholic mass.
E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on a tour of the Dietary Department, interviews, completion of a temperature tray, and facility documentation, the facility failed to ensure foods were at appropriate temperatures for palatability.
D

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on observations, review of the clinical record, interviews, and facility policy, for the only sampled resident (Resident #6) reviewed for choices, the facility failed to accommodate a resident's preference to get out of bed prior to breakfast.
D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on interviews, review of the clinical record, and facility policies for 1 of 1 sampled resident (Resident #47) reviewed for edema, the facility failed to notify the provider of a significant weight gain for a resident with Congestive Heart Failure (CHF).
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on interviews, review of the clinical records, and facility policies for 1 of 1 sampled resident (Resident #47) reviewed for edema, the facility failed to provide treatment in accordance with standards of practice for a resident with Congestive Heart Failure (CHF).
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025

Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #53) reviewed for smoking, the facility failed to ensure a safe smoking environment.

February 16, 2023Standard inspection · 5 citations

E

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

F729 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 30, 2023

Inspectors wroteBased on staff interview and record review for 2 of 4 Nurse Aides (NA #2 and NA #3) reviewed for employment eligibility, the facility failed to verify the Nurse Aide Registry prior to date of hire.
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023

Inspectors wroteBased on clinical record review, review of facility documentation, facility policy and interviews for 1 resident (Resident # 19) reviewed for abuse, the facility failed to ensure the alleged perpetrator ( staff) was removed from the premises during an abuse investigation to protect the safety of other residents.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023

Inspectors wroteBased on clinical record review, review of facility documentation and interviews for 1 resident for (Resident # 19) reviewed for abuse, the facility failed to report a suspicion of abuse to the state agency without two hours.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023

Inspectors wroteBased on clinical record review, facility policy review, and interviews for 1 of 3 residents (Resident # 19), reviewed for pressure ulcers, the facility failed to ensure the Resident Care Plan (RCP) and Nurse Aide (NA) assignment card were updated regarding recommended shoe use and the resident's refusal to wear an orthopedic shoe.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023

Inspectors wroteBased on observation, staff interview, review of the clinical record and facility policy for 1 of 8 sampled residents (Resident #45) observed smoking, the facility failed to ensure Resident #45 was adequately supervised and provided smoking receptacles during the smoking session.

January 31, 2020Standard inspection · 3 citations

D

Provide routine and 24-hour emergency dental care for each resident.

F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2020

Inspectors wroteBased on clinical record review, review of policy and interviews for one of three residents, (Resident #63), reviewed for nutrition, the facility failed to ensure dental services were provided to meet the resident's needs.
C

Ensure residents have reasonable access to and privacy in their use of communication methods.

F576 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) March 12, 2020

Inspectors wroteBased on interviews and review of facility documentation, the facility failed to ensure mail was delivered to the residents/veterans on Saturday.
B

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

F838 · Administration · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 12, 2020

Inspectors wroteBased on review of facility documentation and interview, the facility assessment failed to comprehensively address the resident population as it did not include the secure dementia unit.

Fire safety inspections

5 fire safety citations on file: 2 on February 25, 2025, 3 on February 16, 2023.

Every fire safety citation5 citations

D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · February 25, 2025 · Corrected (the home has a date of correction)
D
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 25, 2025 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 16, 2023 · Corrected (the home has a date of correction)
F
Ensure medical gas and vacuum systems have documented maintenance programs.

K 907 · February 16, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 16, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Connecticut	United States
All nursing staff (RN, LPN and aides)	5.61	3.73	3.86
Registered nurses	1.55	0.69	0.69
All nursing staff on weekends	5.00	3.37	3.42
Nurse aides	3.16
Licensed practical nurses	0.90
Nursing staff turnover (share who left in a year)	12.0%	37.4%	45.8%
Registered nurse turnover	3.7%	38.6%	42.9%
Administrators who left	0

CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.86 on weekdays and 5.00 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.67 in April to June 2025 to 5.61 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	5.61	1.55	5.86	5.00	0.0%	0 of 90	85
Oct to Dec 2025	5.49	1.52	5.72	4.90	0.4%	0 of 92	86
Jul to Sep 2025	5.44	1.43	5.69	4.79	0.0%	0 of 92	88
Apr to Jun 2025	3.67	0.98	3.89	3.12	0.0%	30 of 91	88
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Connecticut, Jan to Mar 2026	3.66	0.61	3.80	3.31	6.0%	1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Connecticut	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	19.3	17.9	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.8	0.7	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.4	1.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	0.6	3.5	3.2
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	9.7	16.4	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	6.6	4.0	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	23.2	17.8	15.4
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.2	2.1	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.0	1.5	1.8

Owners and operators

Legal business name: STATE OF CONNECTICUT.

Name	Role	Type	Share	Since
State of Connecticut	5% or greater direct ownership interest	Organization	100%	03/04/2020
Welch, Ronald	Managing control - governing body	Individual		06/02/2023
Mortensen, Eric	Operational/managerial control	Individual		03/01/2019
Nelson, Laura	Operational/managerial control	Individual		09/14/2018
Welch, Ronald	Operational/managerial control	Individual		06/02/2023
Celtic Consulting LLC	Adp of the SNF	Organization		10/21/2019
State of Connecticut	Adp of the SNF	Organization		01/01/2025
Mortensen, Eric	Adp of the SNF	Individual		03/01/2019
Nelson, Laura	Adp of the SNF	Individual		09/14/2018
Welch, Ronald	Adp of the SNF	Individual		06/02/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on February 25, 2025: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 25, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 25, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 16, 2023: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

Other nursing homes nearby

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Maple View Health & Rehabilitation Center
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Pilgrim Manor
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Autumn Lake Healthcare at Cromwell
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Bel-Air Manor Nursing & Rehabilitation Center
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Apple Rehab Cromwell
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Jefferson House
Newington, 4.4 mi · 5 of 5 stars · 25 citations

Connecticut contacts for a concern about a nursing home

These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.

Common questions

What is John L. Levitow Health Care Center's Medicare star rating?: CMS rates John L. Levitow Health Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did John L. Levitow Health Care Center get at its last inspection?: 7 health deficiencies at the standard inspection on February 25, 2025. The Connecticut average is 13.4.
Has John L. Levitow Health Care Center been fined?: CMS lists no fines in the last three years.
Does John L. Levitow Health Care Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns John L. Levitow Health Care Center?: CMS lists 10 owners and managers. Legal business name: STATE OF CONNECTICUT.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.