Masonic Center for Health & Rehab Inc.
410 N Main St., Dousman, WI 53118 · Waukesha County · (262) 965-7245
50 certified beds, about 47 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525572 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 17, 2026, inspectors cited 0 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 3 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.03 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.05 of those hours.
25.4% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 3 health citations on file.
June 17, 2026Standard inspection · 0 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
January 29, 2026Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and staff interviews, the facility did not ensure they conducted a thorough investigation of 1 of 2 facility reported incidents (FRIs) involving R2 and R1. On 1/4/26, at approximately 2:00 pm, R2 was observed to have his hand on top of the brief of another resident (R1) while they were sitting, watching television in the living room area. Review of the facility's investigation did not provide evidence of a thorough investigation of the incident. The investigation did not include interviews with additional residents and staff members who may have had knowledge of this incident or any previous interactions and to ensure no other residents may have experienced similar abuse.
June 4, 2025Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not sanitize dishware in accordance with professional standards for food service safety. This practice had the potential to affect all 41 residents residing in the facility. The facility did not monitor utensil surface temperatures with an irreversible registered temperature indicator for four unit dishwashers used to wash and sanitize residents' dishes.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure staff followed enhanced barrier precautions (EBP) for 2 residents (R) (R5 and R149) of 3 sampled residents observed during the provision of care. In addition, the facility did not ensure staff followed catheter care infection control practices for 1 resident (R32) of 1 sampled resident. R5 was on EBP due to a pressure injury. On 6/3/25, Certified Nursing Assistant (CNA)-E and CNA-F did not wear personal protective equipment (PPE) while transferring R5 from bed to wheelchair. R149 was on EBP due to the presence of a central line (a dialysis access site for hemodialysis). On 6/3/25, CNA-J did not wear PPE during pericare and while transferring R149 from toilet to wheelchair. R32's night time catheter bag was stored in R32's bathroom during the day. [...]
April 11, 2024Standard inspection · 0 citations
Fire safety inspections
6 fire safety citations on file: 3 on June 4, 2025, 3 on April 11, 2024.
Every fire safety citation6 citations
- F Develop Emergency Preparedness policies and procedures.
- D Have properly located and lighted "Exit" signs.
- D Have restrictions on the use of highly flammable decorations.
- F Conduct testing and exercise requirements.
- E Install an approved automatic sprinkler system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.03 | 4.21 | 3.86 |
| Registered nurses | 1.05 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.54 | 3.77 | 3.42 |
| Nurse aides | 3.23 | ||
| Licensed practical nurses | 0.76 | ||
| Nursing staff turnover (share who left in a year) | 25.4% | 46.9% | 45.8% |
| Registered nurse turnover | 15.4% | 39.7% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.47 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.23 on weekdays and 4.54 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.95 in April to June 2025 to 5.03 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.03 | 1.05 | 5.23 | 4.54 | 14.3% | 0 of 90 | 47 |
| Oct to Dec 2025 | 5.00 | 1.02 | 5.20 | 4.46 | 7.1% | 0 of 92 | 45 |
| Jul to Sep 2025 | 5.12 | 1.05 | 5.32 | 4.63 | 5.5% | 0 of 92 | 45 |
| Apr to Jun 2025 | 4.95 | 1.04 | 5.15 | 4.44 | 4.4% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 27.8 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.3 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.4 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.5 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.0 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.4 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.3 | 1.8 |
Owners and operators
Legal business name: MASONIC CENTER FOR HEALTH AND REHAB INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wisconsin Masonic Home, Inc | 5% or greater direct ownership interest | Organization | 100% | 08/08/1984 |
| Wisconsin Masonic Home, Inc | 5% or greater mortgage interest | Organization | 03/10/2021 | |
| Wisconsin Masonic Home, Inc | 5% or greater security interest | Organization | 06/07/2013 | |
| Gervais, Lisa | Contracted managing employee | Individual | 12/28/2022 | |
| Chapman, Carly | W-2 managing employee | Individual | 10/12/2022 | |
| Freuck, Jean | W-2 managing employee | Individual | 05/21/2012 | |
| Strautman, Mark | W-2 managing employee | Individual | 09/17/2011 | |
| Vandenberg, Josh | W-2 managing employee | Individual | 12/09/2022 | |
| Freuck, Jean | Corporate director | Individual | 05/21/2012 | |
| McLeer, James | Corporate director | Individual | 07/01/2019 | |
| Strautman, Mark | Corporate director | Individual | 09/17/2011 | |
| Freuck, Jean | Corporate officer | Individual | 05/21/2012 | |
| Strautman, Mark | Corporate officer | Individual | 09/17/2011 | |
| Chapman, Carly | Operational/managerial control | Individual | 10/12/2022 | |
| Freuck, Jean | Operational/managerial control | Individual | 05/21/2012 | |
| Strautman, Mark | Operational/managerial control | Individual | 09/17/2011 | |
| Vandenberg, Josh | Operational/managerial control | Individual | 12/09/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on January 29, 2026: "Respond appropriately to all alleged violations."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on June 4, 2025: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Lake Country Health Services Oconomowoc, 2.8 mi · 2 of 5 stars · 42 citations
- Shorehaven Hlth & Rehab Ctr Oconomowoc, 7.3 mi · 5 of 5 stars · 10 citations
- Lindengrove Waukesha Waukesha, 10.3 mi · 1 of 5 stars · 47 citations
- Avina of Pewaukee Waukesha, 10.3 mi · 1 of 5 stars · 55 citations
- Complete Care at Kensington Waukesha, 11 mi · 1 of 5 stars · 32 citations
- Lindengrove Mukwonago Mukwonago, 11.6 mi · 2 of 5 stars · 25 citations
- Aria of Waukesha Waukesha, 13 mi · 1 of 5 stars · 25 citations
- Complete Care at Care Age Brookfield, 15.6 mi · 1 of 5 stars · 31 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Masonic Center for Health & Rehab Inc.'s Medicare star rating?
- CMS rates Masonic Center for Health & Rehab Inc. 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Masonic Center for Health & Rehab Inc. get at its last inspection?
- 0 health deficiencies at the standard inspection on June 17, 2026. The Wisconsin average is 9.5.
- Has Masonic Center for Health & Rehab Inc. been fined?
- CMS lists no fines in the last three years.
- Does Masonic Center for Health & Rehab Inc. accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Masonic Center for Health & Rehab Inc.?
- CMS lists 17 owners and managers. Legal business name: MASONIC CENTER FOR HEALTH AND REHAB INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.