Home / Vermont / Randolph Center
Menig Nursing Home
215 Tom Wicker Lane, Randolph Center, VT 05061 · Orange County · (802) 728-7800
30 certified beds, about 30 residents a day · Non profit - Corporation · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 475058 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 17, 2025, inspectors cited 7 health deficiencies (the Vermont average is 7.9, the national average 9.2).
None of its 25 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $76,500 in the last three years; the largest was $76,500, and the latest is dated July 25, 2024.
Nurses and nurse aides worked 4.26 hours per resident per day, against 4.22 across Vermont and 3.86 nationally. Registered nurses accounted for 0.82 of those hours.
47.6% of nursing staff left within the year CMS measured (Vermont average 55.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
September 17, 2025Standard inspection · 7 citations
- F Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide a system that enables residents to file an anonymous grievance. This has the potential to impact all residents.
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interviews and record review, the facility failed to ensure the food and nutrition services manager has necessary qualifications to manage dietary services. This has the potential to impact all residents.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to store food in accordance with professional standards for food service safety. This has the potential to impact all residents.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to provide appropriate infection control practices related to legionella monitoring and update the infection control policies yearly. This has the potential to impact all residents. The facility also failed to implement Enhanced Barrier Precautions for 1 of 12 sampled residents (Resident #2).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an allegation of abuse to the State Agency for 1 of 2 sampled residents (Resident #20).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to adequately assess a resident with a chronic pressure ulcer for 1 of 1 sampled residents (Resident #2).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on interview and record review, the facility failed to ensure care plans contained triggers related to PTSD [Post- Traumatic Stress Disorder] for one of one sampled resident (Resident #5).
July 25, 2024Standard inspection · 15 citations
- F Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure Residents' rights were maintained by not allowing unrestricted visitation based on resident choice. This has the potential to affect all residents of the facility and all visitors, including family, legal representatives and advocates. Per interview with Resident #1 on 7/22/24 at 2:36 PM visitors are only allowed 10:00 AM -7:00 PM. Per interview with a Resident's family member on 7/22/24 at 3:48 PM they are asked not to visit between noon and 1:00 pm because staff are busy helping others with their meals and can't stop to let visitors in and out. Sometimes it is difficult because visiting hours end at 7:00 PM. While exiting the facility on 7/22/24 at 4:12 PM a sign with visiting hours was observed posted between the two entrances. [...]
- F Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wrote2. Per record review Resident #28 has diagnoses that include Alzheimer's disease and wanders throughout the facility. Review of Nursing Progress Notes from 3/4/2024 - 7/25/24 reveals that there were 78 entries that indicated Resident #28 was expressing behaviors such as wandering throughout the facility, wandering into other Resident's rooms, and exit seeking. On 12 of the 78 occasions documentation reflected that resident was exit seeking or focused on the exit door. A Wandering Assessment done on admission, 3/4/24, states that Resident #28 is not at risk for elopement. Another Wandering assessment dated [DATE], also states the Resident is not at risk of elopement. A care plan focus dated 6/19/24 indicates that Resident #28 moves about the unit: independently with supervision or touching assistance when s/he goes into areas that s/he should not be in, such as other's rooms. [...]
- F Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on record review and staff interview, the facility failed to address in their facility assessment what staff trainings and policies are necessary to provide the level and types of care needed for the population identified in the facility assessment. This deficient practice had the potential to affect all 27 residents residing in the facility.
- F Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Inspectors wroteBased on interview and policy review, the facility failed to ensure the Medical Director assisted the facility with the development and implementation of resident care policies. This deficient practice had the potential to affect all 27 residents residing in the facility.
- F Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on record review and staff interviews, the facility failed to develop, implement, and maintain an effective training program for all new and existing staff related to QAPI (quality assurance and performance improvement), communication, compliance, and ethics training, and behavioral health training for 10 of 10 of sampled direct care staff and failed to develop a system that demonstrated the required 12 hours of annual training for the Licensed Nurse Aides (LNA's), for 4 of 4 of sampled staff.
- F Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Inspectors wroteBased on staff interviews and record review, the facility failed to include mandatory training that outlines and informs staff of the elements of effective communication, including speaking to others in a way they can understand, active listening, and observing verbal and nonverbal cues.
- F Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Inspectors wroteBased on staff interviews and record reviews, the facility failed to include mandatory training that outlines and informs staff of the elements and goals of the facility's QAPI (Quality Assurance Performance Improvement) program as part of the QAPI program.
- F Provide training in compliance and ethics.
Inspectors wroteBased on record review and interview, the facility failed to include mandatory training on compliance and ethics that outlines and informs staff of the standards, policies, and procedures through a training program or in another practical manner that explains the requirements under the program.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on record review and interview, the facility failed to develop a system to document the minimum 12 hours of nurse aide training per year required to ensure the continuing competence of the nurse aides.
- F Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Inspectors wroteBased on staff interviews and record review, the facility failed to develop, implement, and maintain an effective training program for all staff, which includes, at a minimum, training on behavioral health care and service that is appropriate and effective, as determined by staff need and the facility assessment for 7 of 7 sampled staff. The facility's Facility Assessment [an assessment that determines what resources are necessary to care for the residents competently during both day-to-day operations and emergencies], last updated 1/24/2024, indicates that the facility can provide care and services for individuals with Psychiatric/Mood Disorders Part 2 Services and care we offer based on our Resident's needs .mental health and behavior: [...]
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview, the facility failed to ensure each resident has a right to self-determination and access to persons and services outside of the facility, by locking all doors to the facility 24 hours a day, 7 days a week. By creating a locked facility, there is a failure to ensure the right of each resident to exercise their rights as a citizen (or resident) of the United States or make personal choices about going outside without interference. This has the potential to affect all residents of the facility and all visitors, including family, legal representatives and advocates. Per observation on 7/22/24 at approximately 10:00 AM at the entrance to the building, the main front entrance doors within the foyer were locked. [...]
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to review and revise resident care plans for 3 residents related to falls (Residents #15, #20, and #21), for 1 resident related to refusal of care (Resident #15), and 1 resident related to nutrition (Resident #15) out of a sample of 17 residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview the facility failed to store and prepare food in accordance with professional standards for food safety.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to complete a Significant Change in Status (SCSA) Minimum Data Assessment (MDS) for one of 17 sampled residents (Resident #15).
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to monitor weights as care planned for 1 of 18 residents sampled (Resident #15) and the facility failed to develop policies that ensure that each resident receives adequate supervision to maintain nutrition status related to weight monitoring and weight loss.
April 19, 2024Complaint inspection · 3 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide sufficient supervision for residents with a history of aggressive, disruptive, and intrusive behaviors for 2 applicable residents (Resident #1 and #2). As a result, many residents are at risk of being involved in a resident to resident altercations.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure that allegations involving abuse are reported to the Administrator of the facility and other officials in accordance with State law for 1 applicable resident (Resident #1) and the facility failed to develop policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act, potentially impacting all residents in the facility.
- C Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on facility policy review and staff interview, the facility failed to develop written policies and procedures that include all the required topics to prohibit and prevent abuse, neglect, exploitation of residents, and misappropriation of resident property, potentially impacting all residents in the facility.
May 10, 2023Standard inspection · 0 citations
Fire safety inspections
1 fire safety citation on file: 1 on May 10, 2023.
Every fire safety citation1 citation
- B Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 25, 2024 | Fine | $76,500 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Vermont | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.26 | 4.22 | 3.86 |
| Registered nurses | 0.82 | 0.80 | 0.69 |
| All nursing staff on weekends | 3.87 | 3.66 | 3.42 |
| Nurse aides | 2.60 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 47.6% | 55.4% | 45.8% |
| Registered nurse turnover | 25.0% | 39.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.41 on weekdays and 3.87 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 27.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.49 in April to June 2025 to 4.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.26 | 0.82 | 4.41 | 3.87 | 27.6% | 0 of 90 | 30 |
| Oct to Dec 2025 | 4.21 | 0.85 | 4.36 | 3.84 | 25.4% | 0 of 92 | 30 |
| Jul to Sep 2025 | 4.64 | 1.17 | 4.82 | 4.18 | 14.7% | 0 of 92 | 30 |
| Apr to Jun 2025 | 4.49 | 0.98 | 4.73 | 3.87 | 16.9% | 0 of 91 | 30 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Vermont, Jan to Mar 2026 | 4.25 | 0.79 | 4.47 | 3.71 | 23.2% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Vermont | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.8 | 19.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.7 | 5.9 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.2 | 17.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 5.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.7 | 19.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.2 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.2 | 2.9 | 1.8 |
Owners and operators
Legal business name: GIFFORD RETIREMENT COMMUNITY, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Gifford Health Care Inc | Direct ownership interest | Organization | 08/12/2013 | |
| Chandler, Kristin | Managing control - governing body | Individual | 01/02/2025 | |
| Florance, Emilija | Managing control - governing body | Individual | 01/02/2025 | |
| Jackson, Sarah | Managing control - governing body | Individual | 01/02/2025 | |
| Kinnarney, Jamie | Managing control - governing body | Individual | 01/02/2025 | |
| Mason, Kathleen | Managing control - governing body | Individual | 01/02/2025 | |
| Nelb, Jeffrey | Managing control - governing body | Individual | 01/02/2025 | |
| Putney, Paul | Managing control - governing body | Individual | 01/02/2025 | |
| Reed, Peter | Managing control - governing body | Individual | 01/02/2025 | |
| Ribaudo, Victor | Managing control - governing body | Individual | 01/02/2025 | |
| Rilling, Morgan | Managing control - governing body | Individual | 01/02/2025 | |
| Rosalbo, Cindy | Managing control - governing body | Individual | 01/02/2025 | |
| Costa, Michael | Corporate director | Individual | 10/03/2024 | |
| Holland, Cheyenne | Corporate officer | Individual | 08/19/2024 | |
| Holland, Cheyenne | Operational/managerial control | Individual | 08/19/2024 | |
| Impey, Heather | Operational/managerial control | Individual | 07/28/2025 | |
| Maloney, Cristine | Operational/managerial control | Individual | 01/01/2025 | |
| Gifford Health Care Inc | Trustee of the SNF | Organization | 08/12/2013 | |
| Costa, Michael | Trustee of the SNF | Individual | 10/01/2024 | |
| Florance, Emilija | Trustee of the SNF | Individual | 01/02/2025 | |
| Holland, Cheyenne | Trustee of the SNF | Individual | 08/19/2024 | |
| Jackson, Sarah | Trustee of the SNF | Individual | 01/02/2025 | |
| Kinnarney, Jamie | Trustee of the SNF | Individual | 01/02/2025 | |
| Mason, Kathleen | Trustee of the SNF | Individual | 01/02/2025 | |
| Nelb, Jeffrey | Trustee of the SNF | Individual | 01/02/2025 | |
| Putney, Paul | Trustee of the SNF | Individual | 01/02/2025 | |
| Reed, Peter | Trustee of the SNF | Individual | 01/02/2025 | |
| Ribaudo, Victor | Trustee of the SNF | Individual | 01/02/2025 | |
| Rilling, Morgan | Trustee of the SNF | Individual | 01/02/2025 | |
| Rosalbo, Cindy | Trustee of the SNF | Individual | 01/02/2025 | |
| Gifford Health Care Inc | Adp of the SNF | Organization | 08/12/2013 | |
| Impey, Heather | Adp of the SNF | Individual | 03/09/2026 | |
| Maloney, Cristine | Adp of the SNF | Individual | 03/09/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 6 problems in this area, most recently on July 25, 2024: "Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on September 17, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on September 17, 2025: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on September 17, 2025: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Mayo Healthcare Inc. Northfield, 14.2 mi · 4 of 5 stars · 10 citations
- Barre Gardens Nursing and Rehab, LLC Barre, 17.9 mi · 1 of 5 stars · 53 citations
- Woodridge Nursing Home Barre, 18.1 mi · 2 of 5 stars · 32 citations
- Premier Rehab and Healthcare at Berlin Barre, 19 mi · 1 of 5 stars · 55 citations
- Hanover Terrace Health and Rehabilitation Hanover, 22.9 mi · 4 of 5 stars · 3 citations
Vermont contacts for a concern about a nursing home
These are the official offices in Vermont. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Vermont Division of Licensing and Protection, Survey and Certification, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Vermont Long-Term Care Ombudsman Project, Vermont Legal Aid, 1-800-889-2047. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Vermont DLP Survey Statements (Find Survey Results), where Vermont publishes its own records on licensed homes.
Common questions
- What is Menig Nursing Home's Medicare star rating?
- CMS rates Menig Nursing Home 4 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Menig Nursing Home get at its last inspection?
- 7 health deficiencies at the standard inspection on September 17, 2025. The Vermont average is 7.9.
- Has Menig Nursing Home been fined?
- Yes. CMS lists 1 fine totaling $76,500 in the last three years.
- Does Menig Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Menig Nursing Home?
- CMS lists 33 owners and managers. Legal business name: GIFFORD RETIREMENT COMMUNITY, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.